When you stay at Ascotia off Queen, you'll be in a great location, within just a 10-minute walk of Queen Street Shopping District and University of Auckland. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Also, SkyCity Casino and Sky Tower are within a 15-minute walk. Fellow travelers love the helpful staff and location.
Queen Street Shopping District - 1 min walk - 0.1 km
Karangahape Road - 2 min walk - 0.2 km
University of Auckland - 3 min walk - 0.3 km
Auckland Town Hall - 5 min walk - 0.5 km
Sky Tower - 11 min walk - 1.0 km
Getting around
Auckland Intl. Airport (AKL) - 27 min drive
Karanga-a-Hape Station - 6 min walk
Te Waihorotiu Station - 12 min walk
Maungawhau Station - 17 min walk
Gaunt Street Tram Stop - 22 min walk
Daldy Street Tram Stop - 24 min walk
Halsey Street Tram Stop - 26 min walk
Restaurants
Bestie Cafe - 4 min walk
Pici - 4 min walk
Queens Court Food Court - 5 min walk
Fat Puku's Smashed Burgers Queen Street - 4 min walk
Verona Cafe - 3 min walk
About this property
Ascotia off Queen
When you stay at Ascotia off Queen, you'll be in a great location, within just a 10-minute walk of Queen Street Shopping District and University of Auckland. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Also, SkyCity Casino and Sky Tower are within a 15-minute walk. Fellow travelers love the helpful staff and location.
At a glance
Hotel size
82 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The property charges 3.15 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Secured onsite self parking (NZD 35 per night)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Water dispenser
What to do
Bicycle tour information
Bicycle rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Windsurfing nearby
Scooter/moped rentals nearby
Skydiving nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1996
Safe-deposit box at front desk
Television in common areas
Bicycle parking
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch plasma TV
Satellite TV channels
Home comfort
Heating
Fan
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Free local calls
Food and drink
Refrigerator
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Refundable deposits
Deposit: NZD 250.00 per stay
Breakage deposit: NZD 250.00 per stay
Optional extras
Continental breakfast is offered for an extra charge of approximately NZD 20 for adults and NZD 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3.15 percent
Pets
Service animals exempt from fees
Parking
Secured self parking costs NZD 35 per night
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility
Policies
Extra-person charges may apply and vary depending on property policy.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.
Property class
Property class, provided by our rating system, is based on property type, amenities, and services.
Also known as
Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland
Frequently asked questions
Does Ascotia off Queen offer free cancellation for a full refund?
Yes, Ascotia off Queen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ascotia off Queen?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Ascotia off Queen?
Yes. Self parking costs NZD 35 per night. Parking spots may be limited.
What are the check-in and check-out times at Ascotia off Queen?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Ascotia off Queen?
No, this hotel doesn't have a casino, but SkyCity Casino (13-min walk) is nearby.
What is there to do at Ascotia off Queen and nearby?
Have fun with nearby activities like cycling, boat tours, and fishing. Additional recreation nearby includes casino gaming, ecotours, and segway rentals.
Are there restaurants at or near Ascotia off Queen?
Yes, there's an onsite restaurant.
What's the area around Ascotia off Queen like?
Ascotia off Queen is in Auckland Central Business District, a short 6-minute walk from Karanga-a-Hape Station and 7 minutes' walk from University of Auckland. Travelers say that the hotel is in a great location.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Ascotia off Queen Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
6.0
Amenities
8.4
Staff & service
5.8
Property conditions & facilities
Popular mentions
Room
Service staff
Bed
Location
Bathroom
Shower
Parking
Value
View
Lobby
Reviews
Verified review
8/10 Very good
May 29, 2026
The facilities where clean and tidy, the building was a bit old as were the ameniites.
Very well priced and great value. Really good location. I'd stay here again.
Verified review
6/10 Good
Apr 12, 2026
The room was very small with nondiscript layout. Step above Motel 6. Staff was friendly and helpful.
Verified review
10/10 Exceptional
Mar 5, 2026
My stay was so pleasant. The staff were so friendly and helpful. The location is the most important part for me. It's walking distance to restaurants and shop. Also walking distance to Sky Tower where the bus terminal is located. I felt safe during my stay.
Verified review
6/10 Good
Apr 3, 2026
The staff were friendly and the location is great. However, the room felt quite dated and not very clean. The carpet had an unpleasant smell, and the bathroom was also old and in need of renovation.
Verified review
4/10 Fair
Apr 18, 2026
You get what you pay for here. Overall the room was acceptable for the price we paid for it. Ac was a necessary addition that I’m glad they had. Slight stain on the bedsheets, and the shower was okay.
There was no mention before booking that you had to pay to park on the property. 30 dollars a night.
Would stay again for one night only.
Staff was very helpful and kind! Front desk took care of us with a great attitude.
Verified review
2/10 Poor
Mar 6, 2026
Would not recommend - bed bugs be aware! This is a terrible hotel, it is not clean, looks like they don't have a vacum cleaner and the hotel does not take any complaints seriously. For the first time in my life I got bitten by bed bugs at this hotel during my stay, which also gave me an allergic reaction and this cost me multiple visits to the doctor as well as causing me significant emotional distress. The hotel did not take any of this seriously and never got back in touch with an apology, they do not answer phone calls and clearly do not care about customer satisfaction and cleanliness. If only the hotel management stayed at the hotel and had the same experience, they would then understand how awful it is. Terrible!
Verified review
10/10 Exceptional
Jun 28, 2026
Good place to stay. Central, safe & everything I needed
Verified review
10/10 Exceptional
May 3, 2026
fantastic service from the young man at reception.
a great place to stay
Verified review
8/10 Very good
Mar 22, 2026
Clean room and friendly staff.
Verified review
6/10 Good
Jun 8, 2026
Functional, economical bed in CBD. Room was very small but adequate for a single night. Close walk to centre of town or city loop bus steps from front door.
Verified review
8/10 Very good
Feb 23, 2026
Staff great. Room comfortable, quiet, everything we needed
Verified review
10/10 Exceptional
Apr 15, 2026
Awesome
Verified review
8/10 Very good
Jun 1, 2026
All good thanks
Verified review
10/10 Exceptional
May 10, 2026
We had a twin bed room on the top floor.
It was clean. We had problems trying to get the TV to work but the reception staff sorted it out for us very promptly.
Verified review
4/10 Fair
May 19, 2026
It’s a bit expensive for the room condition. Not clean, no table small room. I could go somewhere way better with extra $10
Verified review
6/10 Good
Apr 19, 2026
Everything in the room was perfectly clean, but would benefit from a general upgrade.
Verified review
6/10 Good
May 9, 2026
Okay property no spoons to stir coffee and a bit noisy
Verified review
8/10 Very good
Mar 26, 2026
Nice room for single person; clean bathroom. Noisy fridge alas. Fair price for central Auckland
Verified review
4/10 Fair
Feb 26, 2026
No dining or bar operating.
Would have liked the room serviced. Ore.
Verified review
4/10 Fair
Mar 15, 2026
A lot of broken lamps and a door that didn't lock.