Mandarin Oriental, Guangzhou

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At Mandarin Oriental, Guangzhou, you'll be within a 10-minute drive of Beijing Road Pedestrian Street and Canton Fair Complex. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Jiang by Chef Fei, one of 2 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Shipaiqiao Station is 7 minutes and Tianhe Sports Center Station is 10 minutes.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
The current price is $215
$251 total
includes taxes & fees
Oct 11 - Oct 12

Why we love this property

Work and play paradise
This hotel balances work and relaxation. Meeting rooms support productivity. The spa and 24-hour room service offer rejuvenation.
Culinary stars
This hotel features a Michelin-star Chinese restaurant, two other dining spots, and a cafe. It offers buffet breakfasts, garden views, and outdoor seating.
Luxe spa sanctuary
The spa provides massages and aromatherapy daily. Guests can rejuvenate in the sauna, hot tub, or steam room, and find tranquility in the garden.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Club Deluxe, Room, 1 King Bed

A hotel corridor with bookshelves, seating, and a dining area.

Club Deluxe, Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Deluxe, Room, 2 Twin Beds

A hotel corridor with bookshelves, seating, and a dining area.

Club Deluxe, Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Mandarin, Club Room, 1 King Bed

A hotel corridor with bookshelves, seating, and a dining area.

Mandarin, Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A sculptural tree installation in a lobby with a modern elevator in the background.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds

A sculptural tree installation in a lobby with a modern elevator in the background.

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Mandarin, Room, 1 King Bed

A sculptural tree installation in a lobby with a modern elevator in the background.

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A hotel corridor with bookshelves, seating, and a dining area.

Executive Suite, 1 King Bed

  • City view
  • 108 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite, 1 King Bed

A hotel corridor with bookshelves, seating, and a dining area.

Premier Suite, 1 King Bed

  • City view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 King Bed (Executive)

A hotel corridor with bookshelves, seating, and a dining area.

Club Suite, 1 King Bed (Executive)

  • City view
  • 108 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 King Bed (Premier)

A hotel corridor with bookshelves, seating, and a dining area.

Club Suite, 1 King Bed (Premier)

  • City view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room

A modern lobby with a reception desk, two elevators, and a large window with a view of greenery.

Superior Room

10.0 out of 10
Exceptional
(14 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

DOUBLE DELUXE TWO DOUBLE BEDS

  • Sleeps 4
  • Free wired internet

DOUBLE CLUB

  • Sleeps 4
  • Free wired internet

DOUBLE CLUB QUEEN BED

  • Sleeps 4
  • Free wired internet

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9.2 out of 10, Wonderful, 1,000 reviews
The price is $112
$130 total
includes taxes & fees
Oct 6 - Oct 7
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About the neighborhood

Map
389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620

What's nearby

  • Taikoo Hui - 5 min walk - 0.4 km
  • OneLink Walk - 5 min walk - 0.4 km
  • Grandview Mall - 6 min walk - 0.6 km
  • Tianhe Stadium - 8 min walk - 0.7 km
  • Tee Mall - 14 min walk - 1.2 km

Getting around

  • Baiyun International Airport (CAN) - 47 min drive
  • Foshan (FUO-Shadi) - 51 min drive
  • Guangzhou Railway Station - 20 min drive
  • Guangzhou East Railway Station - 25 min walk
  • Guangzhou North Station - 30 min drive
  • Shipaiqiao Station - 7 min walk
  • Tianhe Sports Center Station - 10 min walk
  • Tianhenan Station - 17 min walk

Restaurants

  • ‪炳胜品味 - ‬1 min walk
  • ‪Jiang by Chef Fei - ‬3 min walk
  • ‪Jade Garden 翠園 - ‬3 min walk
  • ‪The Loft - ‬3 min walk
  • ‪新元素 | Element Fresh - ‬3 min walk

About this property

Mandarin Oriental, Guangzhou

  • At Mandarin Oriental, Guangzhou, you'll be within a 10-minute drive of Beijing Road Pedestrian Street and Canton Fair Complex. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Jiang by Chef Fei, one of 2 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Shipaiqiao Station is 7 minutes and Tianhe Sports Center Station is 10 minutes.

At a glance

Hotel size

    • 263 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children aged 12 and younger eat free breakfast

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 10 lbs per pet)*
    • Pets must be supervised
    • Food and water bowls and litter boxes available

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's pool

Working away

  • Business center
  • Meeting rooms
  • Conference space (18729 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 80
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 60
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible bathtub
  • Visual fire alarm
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Jiang by Chef Fei - This restaurant specializes in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating. Open daily.
LIÁNG - Onsite bar. Open daily.
TANG - Onsite restaurant. Open daily.
Mandarin Oriental Cake Sh - Onsite coffee shop. Open daily.
The Loft - This bar specializes in international cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 228 per person

Children & extra beds

  • Rollaway beds are available for CNY 408.0 per night

Pets

  • Pets are allowed for an extra charge of CNY 816.2 per pet, per stay

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

Guangzhou Mandarin Oriental
Mandarin Oriental Guangzhou
Mandarin Oriental Hotel Guangzhou
Mandarin Oriental Guangzhou Hotel
Mandarin Oriental Guangzhou
Mandarin Oriental, Guangzhou Hotel
Mandarin Oriental, Guangzhou Guangzhou
Mandarin Oriental, Guangzhou Hotel Guangzhou

Frequently asked questions

Does Mandarin Oriental, Guangzhou offer free cancellation for a full refund?

Yes, Mandarin Oriental, Guangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mandarin Oriental, Guangzhou?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Mandarin Oriental, Guangzhou?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 lbs per pet. There's a charge of CNY 816.2 per pet, per stay. Food and water bowls and litter boxes are available.

Is parking offered on site at Mandarin Oriental, Guangzhou?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Mandarin Oriental, Guangzhou?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Express check-out is available.

What is there to do at Mandarin Oriental, Guangzhou and nearby?

Mandarin Oriental, Guangzhou has 2 bars and a spa, as well as an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Mandarin Oriental, Guangzhou?

Yes, there are 2 onsite restaurants, featuring Chinese cuisine.

What's the area around Mandarin Oriental, Guangzhou like?

Mandarin Oriental, Guangzhou is in Tianhe, a short 7-minute walk from Shipaiqiao Station and 6 minutes' walk from Taikoo Hui.

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Reviews

Mandarin Oriental, Guangzhou Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's restaurant, including the Michelin-starred Cantonese restaurant, offers exceptional dining options with high-quality food and friendly service. (10 reviews)
  • Breakfast was consistently praised for its high quality, variety, and freshness. (10 reviews)
  • The spa area was immaculate and offered high-quality facilities and professional massage services. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Location

Reviews

Verified review

10/10 Exceptional

Room was beautiful, serene and clean. Location was perfect with access to many different malls. Staff were polite and friendly, overall a fantastic stay!
Verified review

10/10 Exceptional

The workers and employees are so hard-working, efficient, and kind. The rooms are always super organized and clean. Definitely recommend!
Verified review

10/10 Exceptional

We enjoyed our stay very much and staff were all friendly and helpful.
Verified review

10/10 Exceptional

Well located and next to a shopping centers with many options of restaurants. Great service and personnel always trying to please your staying.
Verified review

10/10 Exceptional

Excellent location and great rooms
Verified review

8/10 Very good

Overall, it was a nice stay at the Mandarin Oriental Guangzhou. I was there with my family. The hotel's proximity to the Taikoo mall was very convenient. What I found a bit sub par for a world renowned 5 star is the communication. There was some email exchanges with request for a restaurant booking but in the end, the booking was not done correctly. I recently had a similar request at the Rosewood Bangkok and everything was much more professional. The design of the day sheer curtain was also abit odd, leaving it looking very shabby for a lux hotel. Light switches was also quite frustrating to use. The pool is mediocre. Other than that, it's fine.
Verified review

10/10 Exceptional

Clean room, professional staff, lovely amenities. Excellent Location .
Verified review

10/10 Exceptional

Property and food and amenities as well as location is second to none
Verified review

10/10 Exceptional

The breakfast was good. Room was spacious and all staff very friendly, especially pleased with the gentleman at the concierge for assisting us in many things. (Can’t remember his name). Overall, highly recommended.
Verified review

8/10 Very good

Family trip of 4 adults 2 kids, we book two superior rooms and requested for side by side room but unfortunately was given quite far apart (although on same floor). The check in process is unusually long and staff can’t give accurate information such as the breakfast rate and one of the staffs even told me 2 and 4 years old kids breakfast are chargeable. Otherwise the location of hotel is good, linked directly with a luxury mall with some nice restaurants nearby.
Verified review

10/10 Exceptional

Superb service, conected to wonderful shopping mall, and one of the best breakfast in town.
Verified review

10/10 Exceptional

Great hotel great location

Absolutely great , great time , great location, great service
Verified review

10/10 Exceptional

great room and great emplacement
Verified review

10/10 Exceptional

Well-located, beautiful rooms, great service and dining options.
Verified review

10/10 Exceptional

Convenient location, friendly staff and rooms are comfortable.
Verified review

10/10 Exceptional

Second time staying here and even better services. Hotel staff are top notch! Breakfast is great, hotel is nice and room is clean, spacious and comfortable. Highly recommended! And will sure stay here again!
Verified review

10/10 Exceptional

Very nice and clean hotel
Verified review

10/10 Exceptional

Great service, great staff, comfortable room, clean room
Verified review

10/10 Exceptional

Just overall very nice and comforting. Great rest and recovery after a long day
Verified review

8/10 Very good

Location is good, staff is polite
Verified review

10/10 Exceptional

The staff was very friendly the location of the hotel excellent the food in the restaurants was good only the weather was so much humid and raining
Verified review

10/10 Exceptional

Excellent services and staff
Verified review

10/10 Exceptional

Room very comfortable and clean.Bed was also comfortable.Staff courteous and helpful especially giving information to direction for local tourist attraction.Had a very enjoyable and pleasant stay.Definitely will stay at Mandarin Oriental Guangzhou for my next visit.Thank you once again!
Verified review

10/10 Exceptional

Room amenities are excellent
Verified review

8/10 Very good

hotel facilities and room are very good...