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Crystal Hotel Hangzhou Xihu

Property class: 4.5
Luxury hotel with spa, near West Lake

Choose dates to view prices

When you stay at Crystal Hotel Hangzhou Xihu, you'll be within a 10-minute drive of West Lake and Broken Bridge. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. This luxurious hotel also features a bar/lounge, a snack bar/deli, and bike cleaning. Public transportation is close by: Wushan Square Station is just 12 minutes by foot.

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Communal living room
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $76
$89 total
includes taxes & fees
Aug 16 - Aug 17

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room, City View

Hypo-allergenic bedding available, down comforters, pillowtop beds

Superior Double Room, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Double Room, City View

A modern hotel room with a large bed, a desk with a kettle, a small table with a vase, and a large mirror.

Luxury Double Room, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Basic Twin Room

A hotel room with two beds, a desk, a chair, a lamp, and a wall with a floral design.

Basic Twin Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

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The price is $59
$69 total
includes taxes & fees
Aug 29 - Aug 30
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About the neighborhood

Map
No. 122 Qingbo Street, Shangcheng District, Hangzhou, Zhejiang, China, Hangzhou, 310007

What's nearby

  • West Lake - 3 min walk - 0.3 km
  • Qinghefang Old Street - 4 min walk - 0.4 km
  • Wushan Square - 6 min walk - 0.5 km
  • Westlake Yintai Commercial Center - 2 min drive - 0.9 km
  • Leifeng Pagoda - 3 min drive - 2.5 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 47 min drive
  • East Railway Station (East Square) Station - 13 min drive
  • Hangzhou Railway Station (HZD) - 17 min drive
  • Hangzhou Station - 17 min drive
  • Wushan Square Station - 12 min walk
  • Houchaomen Station - 23 min walk
  • Ding'an Road Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪皇饭儿 | Huang Fan Er - ‬20 min walk
  • ‪Yonghe King 永和大王 - ‬15 min walk
  • ‪BERNINI ART SPACE - ‬16 min walk
  • ‪Yonghe King - ‬17 min walk
  • ‪酒隐 Joy Bar - ‬15 min walk

About this property

Crystal Hotel Hangzhou Xihu

  • When you stay at Crystal Hotel Hangzhou Xihu, you'll be within a 10-minute drive of West Lake and Broken Bridge. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. This luxurious hotel also features a bar/lounge, a snack bar/deli, and bike cleaning. Public transportation is close by: Wushan Square Station is just 12 minutes by foot.

At a glance

DONE

Hotel size

    • 108 rooms
DONE

Arriving/Leaving

    • Check-in start time: 7:00 AM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 12:30 PM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 12 and younger eat free breakfast
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Limited onsite parking (max 10 spaces per unit)
    • Onsite garage
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Afternoon tea
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Toys
  • Art supplies
  • Baby bath

What to do

  • Pro golf lessons
  • Bicycle tour information
  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Marina nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike cleaning
  • Golf cart on site
  • Golf clubs on site

Facilities

  • Safe-deposit box at front desk
  • Communal living room
  • Adjacent to a golf course
  • Bicycle parking
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Smooth flooring in room
  • Tile flooring in room

Room amenities

Be entertained

  • Smart speaker
  • 65-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Wet bar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board
  • Other workout equipment
  • Window screens
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
  • Desk chair
  • Printer

Food and drink

  • Free bottled water
  • Children's dinnerware
  • Dining table

More

  • Daily housekeeping
  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • Recycling
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA店外. Services include massages. The spa is open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 58 per person
  • Airport shuttle service is offered for an extra charge of CNY 120 per vehicle (one-way, maximum occupancy 4)
  • Laundry facilities are available for an extra charge of CNY 1 per night

Children & extra beds

  • Rollaway beds are available for CNY 200.0 per night

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Are pets allowed at Crystal Hotel Hangzhou Xihu?

Sorry, pets aren't allowed.

Is parking offered on site at Crystal Hotel Hangzhou Xihu?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Crystal Hotel Hangzhou Xihu?

Yes, an airport shuttle is available. The charge is CNY 120 per vehicle one-way.

What are the check-in and check-out times at Crystal Hotel Hangzhou Xihu?

Check-in start time: 7:00 AM; Check-in end time: anytime. Check-out time is 12:30 PM.

What is there to do at Crystal Hotel Hangzhou Xihu and nearby?

Have fun with activities like cycling, hiking, and mountain climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes basketball. Indulge in a treatment at the spa and make the most of other amenities like spa services.

Are there restaurants at or near Crystal Hotel Hangzhou Xihu?

Yes, there's an onsite restaurant.

What's the area around Crystal Hotel Hangzhou Xihu like?

Crystal Hotel Hangzhou Xihu is in Shangcheng, a short 3-minute walk from West Lake and 7 minutes' walk from Qinghefang Old Street.

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