Nestled in the Dolomites, Hotel Cristallo offers a warm and inviting ambiance with free continental breakfast, a relaxing spa, and ski-in/ski-out access. Unwind on the garden or test your skills at the arcade/game room. Previous guests have praised this family-friendly hotel for its welcoming atmosphere.
Sen Pelegrin 22, Passo di San Pellegrino, Moena, TN, 38035
What's nearby
Ski Area San Pellegrino - Falcade - 1 min walk - 0.0 km
Lake San Pellegrino - 5 min walk - 0.4 km
Costabella Ski Lift - 6 min walk - 0.6 km
Gigante 306 - 8 min walk - 0.7 km
Col Margherita Cable Car - 17 min walk - 1.5 km
Getting around
Bolzano Airport (BZO) - 91 min drive
Renon Campodazzo-Atzwang Station - 67 min drive
Airport pick-up service
Restaurants
Chalet44 alpine lounge - 39 min drive
Bar da Flora - 13 min drive
Camping Vidor Family & Wellness Resort - 24 min drive
Bar Ja Ciamp - 37 min drive
Rifugio Baita Cuz - 41 min drive
About this property
Hotel Cristallo
Placing you just steps from Dolomites, Hotel Cristallo has ski-in/ski-out access, allowing you more time for downhill skiing, snowboarding, and cross-country skiing. Guests can grab a bite to eat at the restaurant or visit the spa to be pampered with massages or mani/pedis. Other features include a bar/lounge, a health club, and a fitness center. Ski storage, rentals, and lessons are also available.
At a glance
DONE
Hotel size
45 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in/out available
Check-out time is 10 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking includes off-street options
DONE
Transfers
Airport pickup (available on request)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service
What to do
Shopping
Hiking/biking trails nearby
Horse riding nearby
Sledding nearby
Services
24-hour front desk
Concierge services
Luggage storage
Multilingual staff
Bicycle rentals
Ski equipment rentals
Ski storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
Arcade/game room
Full-service spa
Sauna
Steam room
Accessibility
Elevator
Ski
Ski-in/ski-out access
Downhill skiing
Snowboarding
Ski lessons
Ski storage
Ski rentals
Ski lifts nearby
Ski runs nearby
Snow tubing nearby
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Bathrobes
Sleep well
Down comforter
Blackout drapes/curtains
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Ego Centro. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Children under 14 years old are not allowed in the spa without adult supervision.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
Cribs/infant beds are available for EUR 15.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pool, spa, & gym (if applicable)
Children under 14 years old are not allowed in the spa without adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT022118A19XRGIY4S
National rating
This property has received its official star rating from the local rating authority.
Also known as
Cristallo Moena
Hotel Cristallo Moena
Hotel Cristallo Hotel
Hotel Cristallo Moena
Hotel Cristallo Hotel Moena
Frequently asked questions
Does Hotel Cristallo offer free cancellation for a full refund?
Yes, Hotel Cristallo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Cristallo?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Cristallo?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Cristallo?
Yes, a shuttle from the airport to the hotel is available.
What are the check-in and check-out times at Hotel Cristallo?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 10 AM. Express check-in and check-out are available.
What is there to do at Hotel Cristallo and nearby?
Have fun with onsite winter activities like cross-country skiing and snowboarding. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Cristallo also has an arcade and a garden.
Are there restaurants at or near Hotel Cristallo?
Yes, there's an onsite restaurant.
What's the area around Hotel Cristallo like?
Hotel Cristallo is a short 5-minute walk from Ski Area San Pellegrino - Falcade and 5 minutes' walk from Lake San Pellegrino.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.4
Location
9.0
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Aug 29, 2025
This was one of the best places we stayed at. The owner of the property was very helpful, he went out of the way to get things organised for us. This place is highly recommended if you're staying in the area.
Prasoon
Prasoon, 2-night trip
Verified
4/10 Fair
Mar 10, 2026
La camera con la moquette molto polverosa, bagno senza finestra e senza ventola. Il centro benessere è piccolo, non c'è la piscina ma solo la vasca idromassaggio. Accoglienza freddina Colazione buona. Posizione buona per sciare.
Michela
Michela, 3-night trip
Verified
10/10 Exceptional
Jan 4, 2023
Abbiamo prenotato la nostra Camera la mattina per la sera, era il giorno 27 di dicembre, ci hanno subito contattato per telefono chiedendoci cortesemente se preferivamo un letto da bambini oppure un letto tradizionale da una piazza per la figlia di 2 anni… la cosa non era scontata e già da questo si capiscono molte cose. Arrivati dopo 5 ore di viaggio in questa bellissima struttura ci siamo subito resi conto di aver fatto la scelta giusta, situata vicino alle piste da sci, lontana dalla confusione, curato nei minimi dettagli, bellissima camera con ampi spazi e terrazzo su vista Passo San Pellegrino.
Provare per credere, si mangia benissimo.
Io e mia moglie volevamo tornare a sciare dopo un lungo periodo di fermo
, nessun problema, senza nemmeno uscire dalla struttura abbiamo noleggiato attrezzatura da sci, acquistato abbigliamento tecnico, infilato gli sci e raggiunto gli impianti di risalita senza aver dovuto fare un passo a piedi.
Veramente Top!!
Complimenti a tutto lo staff dell’hotel Cristallo
Saluti
Gorini & Nardi
Michele
Verified
8/10 Very good
Jan 27, 2019
Good.
All was good.only wellnes is italy type.p
Milos
Milos, 7-night trip
Verified
8/10 Very good
Aug 26, 2017
Estate 2017
Esperienza positiva, albergo buono, colazione buona, personale discretamente socievole, buona la spa, eccellente la posizione.
MASSIMO
MASSIMO, 3-night trip
Verified
10/10 Exceptional
Aug 17, 2017
haben uns sehr wohl gefühlt tolle küche und nettes personal
Verified traveler
2-night trip
Verified
8/10 Very good
Aug 14, 2015
Personal touch
We had a great stay at Cristallo in Passo San Pellegrino. We arrived in the middle of a thunderstorm and were extremely well treated by all in the staff for the next few days. Highly recommeded!
Eva
Verified
8/10 Very good
Aug 7, 2015
Bon hôtel une nuit très reposante
Très bon hôtel à 2000m. Accueil très agréable et sympathique.
Nous avons diner sur place très bien. Petit déjeuner bien. Espace détente jacuzzi, hammam, sauna très appréciable.