4/10 Regular
12 de agosto de 2025
Overcrowded and understaffed for the weekend
Staff is attentive and helpful, but I'm afraid they are clearly understaffed for the summer weekend crowds. I asked for a crib prior to booking with them, had their confirmation, I double checked one month prior to my stay, had their confirmation. I arrived 3pm sharp to my reservation that day... no crib available. Well, I wouldn't book there if they had told me that before. THEY ONLY HAVE ONE SINGLE CRIB FOR ALL THE GUESTS... un freaking believable haha they have like +100 rooms yet, one single crib, but they did not tell me this before booking, right? Good, hearty breakfasts. But again, overcrowded at all times during the weekend, not enough place to sit. Thursday everything worked... by Saturday: ice machines were not working, water machine either, only one elevator was up and running. I don't know how you build a +100 room hotel and just have enough personnel and equipment to run it at a 50% occupation. Special thanks to Valeria at the front desk who happily addressed our concerns and to the other guy at the front desk who recommended Whitecap Beach, had a blast, will never come back on a weekend but will gladly do if I ever visit Corpus during weekdays
Pedro
Pedro, viaje de 3 noches en familia
Opinión verificada de un huésped de Hoteles.com
