Located in the city center, The One Hotel offers a tranquil escape with its garden and relaxing spa services. Savor a massage or enjoy buffet options at the restaurant, then stay connected with in-room WiFi and utilize laundry facilities.
118/68 Thathong Road, T. Talad, A. Muang, Surat Thani, Surat Thani, 8400
What's nearby
Suratthani Vacational School - 12 min walk - 1.1 km
Surat Pittaya School - 14 min walk - 1.2 km
Surat Thani Night Market - 16 min walk - 1.3 km
Surat Thani School - 17 min walk - 1.5 km
Surat Thani City Pillar Shrine - 4 min drive - 2.3 km
Getting around
Surat Thani (URT-Surat Thani Intl.) - 37 min drive
Surat Thani Station - 27 min drive
Khao Hua Khwai Station - 28 min drive
Phunphin Maluan Station - 31 min drive
Bus station shuttle (surcharge)
Restaurants
เหรียญชัยพรีเมียม Reanchaipermium - 16 min walk
Hoppy Folks House Bar - 10 min walk
Coffee Robot - 9 min walk
Depp&Co. - 8 min walk
พี่เริญ ข้าวต้มโต้รุ่ง - 3 min walk
About this property
The One Hotel
The One Hotel is a great choice for a stay in Surat Thani. Guests indulge in massages, then grab a bite to eat at the restaurant.
At a glance
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Hotel size
109 rooms
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
DONE
Transfers
Bus station shuttle*
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Room service (limited hours)
Working away
Business center
4 meeting rooms
Conference center
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Garden
Banquet hall
Accessibility
Elevator
Accessible bus station shuttle
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Premium bedding
Select Comfort mattress
Freshen up
Shower only
Bidet
Free toiletries
Towels
Stay connected
Free WiFi
Phone
Food and drink
Mini-fridge
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 100 per person
Children & extra beds
Rollaway beds are available for THB 350.0 per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
One Hotel Surat
One Surat
One Hotel Surat Thani
One Surat Thani
The One Hotel Hotel
The One Hotel Surat Thani
The One Hotel Hotel Surat Thani
Frequently asked questions
Does The One Hotel offer free cancellation for a full refund?
Yes, The One Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The One Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The One Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The One Hotel?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at The One Hotel and nearby?
The One Hotel has a garden.
Are there restaurants at or near The One Hotel?
Yes, there's an onsite restaurant.
What's the area around The One Hotel like?
The One Hotel is in the heart of Surat Thani, a short 12-minute walk from Surat Pittaya School and 12 minutes' walk from Thaksin Hospital.
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Reviews
The One Hotel Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
6.0
Location
6.8
Staff & service
6.2
Property conditions & facilities
Reviews
Verified
6/10 Good
Dec 18, 2020
The One Hotel - OK for a one night stay
Basic hotel. Room was OK and bed OK. Staff very helpful. Had to walk a bit to find a suitable restaurant. Breakfast was not so special
Hôtel ok mais derrière lui une discothèque karaoké fonctionnant jusqu'à 2 heures du matin et pas d'insonorisation des fenêtres...bon dépannage pour une nuit de transit pas plus !
Pascal
Verified
8/10 Very good
Apr 8, 2017
สะดวก ใจกลางเมือง
สะดวก หาง่าย
Verified traveler
Verified
6/10 Good
Nov 3, 2016
Solides Hotel
- Nettes Personal
- Frühstücksbuffet sehr gut für den Preis
- Zimmer laufen überall diese kleinen Tierchen rum aber das ist wohl normal in Thailand
- Kompetenz des Personals lässt zu wünschen übrig (Wissen nicht wann wo eine Fähre geht; Waren der Meinung, dass wir kein Frühstück gebucht haben)
- eher nicht so die Touristengegend
- Preis ist völlig okay
- integriertes Restaurant
- Duschstrahl ist wie aus einer Miniwasserpistole
Verified traveler
Verified
8/10 Very good
Sep 27, 2016
Good Budget Hotel
I stayed at the Hotel for 6 nights. The room is good and clean. However, just the shower is quite old and not good condition.
The staff is very nice.
Recommend for budget traveller.
Taning
Verified
6/10 Good
Aug 7, 2016
Reasonable price
It is convenient to city center and night markets. Spacious room. Only cons is shower.Anyway very reasonable stay.Satisfied.
I didn't expect much from this place according to the other reviews. It's really pretty much just average; it's pretty cheap too.
The front desk staff is not too great at English, but they're nice.
This place is like 3-4 blocks away from the main street and transportation hubs; it's pretty dark at night.
Some light comes through the door from the hallway. You can thus also hear noise from there too.
The light above the sink didn't work. I didn't bother to try to have it fixed.
The breakfast is pretty good for 100 baht! The older lady who seemed to be the manager also helped me make some food.
Nicholas
Verified
4/10 Fair
Feb 8, 2016
Nice hotel, shame about the karaoke bar
I would have given this hotel a much higher overall rating if it wasn't for the fact that there is a terribly loud karaoke bar inside the foyer of the hotel - which meant I got no sleep despite complaining to the hotel management twice.
The hotel itself is nice, clean, modern, although the air conditioning was very noisy, the room smelled slightly of stale smoke and I had no hot water in my shower. Strangely, there was a nice white cotton covered duvet on the bed, but no sheet on the mattress, so I slept on top of the duvet.
The staff spoke good English and were helpful organising my ferry ticket. But the noise issue is horrendous. There's nothing worse than trying to get a good nights sleep while tuneless drunken idiots are yelling into a microphone.
Alyson
Verified
6/10 Good
Jan 25, 2016
Für eine Nacht in Ordnung....
Auf der Durchreise nach Bangkok verbrachten wir eine Nacht in diesem Hotel und nutzten es als Ausgangspunkt zur Stadterkundung. Es liegt recht zentral und gut erreichbar, sowohl vom Hafen als auch Richtung Flughafen.
Die Sauberkeit des Zimmers ließ leider stark zu wünschen übrig (alte Pflaster im Waschbecken, dreckige Badvorleger, diverse Haare auf Boden und Waschbecken). Die Zimmerausstattung war einfach, aber für eine Nacht vollkommen ausreichend, Klimaanlage war vorhanden.
Das Personal war freundlich und hilfsbereit, englische Verständigung war gut möglich.
Verified traveler
Verified
10/10 Exceptional
Dec 2, 2015
Great rooms
The place was great and the room are nice and clean, the location is at a dead end street with not to much around when we where there.
Natasha
Verified
6/10 Good
Nov 21, 2015
Se podía mejorar
El lugar está cerca de la estación.
El problema que aún teniendo una habitación con insonorización hay un bar karaoke cerca, hasta la 01:00 de la madrugad fue imposible dormir.
Parecía que estaban en la habitación de al lado.
La habitación es grande y cama cómoda.
Pero algo anticuado
very nice quick check in lots tok toks near by pub n door
archer
Verified
2/10 Poor
Nov 16, 2013
Avoid if you can
Loud, barren rooms, rude staff, strange bed sheets, loose electrical cables. Surrounding area isn't the best; we didn't feel especially safe or welcome outside the hotel grounds. Not the usual Thai hospitality in this city, it seems. Not impressed with this hotel, will not return. If you're using it as a stop over before the islands, try somewhere else, or do yourself a favour and time your travel so you don't need to stop over here,
Tom
Verified
8/10 Very good
Oct 31, 2013
good l,ocation
very nice near bus terminall nice rooms good live musik nearbye
archer
Verified
2/10 Poor
Aug 25, 2013
1 mois en Thaïlande
personnel ne parlant aucun mot d'anglais. Ils n'ont même pas été capables d'indiquer la bonne adresse (alors que nous leur avions communiquée) au taxi qui devait nous nous conduire a la plus grande compagnie de ferry de Thaïlande (lomprahah). Total, dans le stress, pour être sûrs de pouvoir prendre le bateau qui était réserve, nous avons du prendre un autre taxi a nos frais.
Pas de personnel de restauration ni au bar car en congés (un samedi !!!
Odeur d'égouts permanents dans la chambre.
Nous avions demande une chambre calme, nous nous sommes retrouves en face d'une boite de nuit ! Pas moyen de dormir.
valerie
Verified
4/10 Fair
Aug 19, 2013
A éviter
Hôtel vieillissant à éviter! L'insonorisation est une catastrophe, les chambres sont abîmées et le personnel ne parle quasiment pas anglais.
Mais si vous vous rendez à l'hôtel depuis l'aéroport ou le port préférez, une fois arrivé dans le village, un tuk-tuk public qui circule juste à côté sur la rue principale. Les personnes qui vous accostent à la sortie du bus vous demande 25 fois le prix de la course classique!
Surathani est à éviter car il n'y a absolument rien à faire du tout!
Manon
Verified
8/10 Very good
Jul 22, 2013
Practical city centre hotel
For the price it was excellent,the room was very comfortable and and overall good value for money; the surrounding properties of the hotel look pretty run down,but it's a hotel for overnighting so not a problem.
Mature Couple
Verified
4/10 Fair
May 25, 2013
New night club next door?
I've stayed at this hotel twice before and thought it provided excellent value for money. Both times, I was put in a room on a high floor on the right front of the hotel (when looking at it from the main entrance side). However this time, I was put on the fourth floor above reception, and the sound from the karaoke bar next to the lobby was a problem, although not too loud to sleep. However, about ten-thirty a (new, I think) night club started up -- when I looked out the window I saw this place about 20 metres away from the hotel!). It was as if someone had the amp right in my room. Would I stay again? I still like the staff, the restaurant and the location. Maybe I'd give it one more try if I could guarantee a room where I was put before....but maybe not
HowardB
Verified
6/10 Good
Mar 24, 2013
adequate hotle
The desk staff were willing to assist - when or if they understood a quest. Unfortunatelym they had little to no understanding of the English language.
Dan J.
Verified
6/10 Good
Feb 8, 2013
Probably the best in Suratthani....
.... but that's not saying much. If you can help it, don't stay the night in Suratthani - although it is perfectly fine in terms of being safe etc, it isn't kitted out for tourists/travelers NOR is it a nice example of a Thai town.. it is simply a place that people pass through. The hotel itself was perfectly adequate but the receptionist tried to flog us really over priced transfer packages, stating that there were no alternatives. After asking around we discovered several transfer alternatives to the one the receptionist was trying to flog us, which turn out to be twice as expensive as the deal we ended up getting. Always go with Lomprayah ferry and coach service, they are definitely the best.
Hugh
Verified
10/10 Exceptional
Dec 22, 2012
Fine.
All is fine. Quiet location, not far from center. Staff great and very friendly. Room clean but furniture misses paint here and there. Bed good and not hard. Breakfast is absolutely great, the best I had in Thailand. Take all you want, Thai or European. Around the corner great half-open-air partyplace. Good lifemusic. Better go there, you here the music in your room anyway (no problem). Internet works but they change the code everyday..Great hotel if you have to be in Surat. For a tourist Surat offers nothing.