National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

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National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body scrubs, or aromatherapy. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub

For families (6)

  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Garden
  • Terrace
The current price is $349
$372 total
includes taxes & fees
Oct 3 - Oct 4

Why we love this property

Work and play balance
Located in the city center, this hotel blends business amenities with relaxation options. Meeting rooms complement the spa's massages and sauna.
Relaxation haven
Spa treatments with aromatherapy and hot stone massages soothe the body in mountain serenity. A garden, sauna, and hot tub enhance this riverside retreat.
Plush sleep paradise
Wrapped in bathrobes, guests enjoy hypo-allergenic bedding selected from a pillow menu. Blackout drapes ensure deep sleep in rooms with minibars and balconies.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room

A hotel room with a bed, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room with Matterhorn View

A hotel room with a bed, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Double Room with Matterhorn View

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Maisonette Suite with Matterhorn View

A modern living room with a sofa, a coffee table, a fireplace, and a TV mounted on the wall.

Maisonette Suite with Matterhorn View

  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk with a chair, a TV, and a window with a view of buildings.

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room with Matterhorn View

A neatly made bed with white linens, a dark headboard, and a bedside table with a vase of yellow flowers.

Deluxe Double Room with Matterhorn View

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

A modern hotel room with a wooden wardrobe, a large bed, a seating area with a table, and a view of buildings outside the window.

Family Room

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Mini Family Room

A modern bedroom with a large bed, wooden flooring, and a staircase.

Mini Family Room

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room With Matterhorn View

Hypo-allergenic bedding available, minibar, in-room safe, desk

Double Room With Matterhorn View

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Hypo-allergenic bedding available, minibar, in-room safe, desk

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Maisonette Suite

Hypo-allergenic bedding available, minibar, in-room safe, desk

Maisonette Suite

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

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includes taxes & fees
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About the neighborhood

Map
Matterstrasse 39, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 1 min walk - 0.1 km
  • Zermatt Visitor Center - 6 min walk - 0.6 km
  • Zermatt - Furi - 6 min walk - 0.6 km
  • Matterhorn Museum - 6 min walk - 0.6 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 6 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 7 min walk
  • Free train station pick-up

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Harry's Ski Bar - ‬5 min walk
  • ‪Schweizerhof Kitchen - ‬7 min walk
  • ‪Restaurant Derby - ‬7 min walk
  • ‪Alpenresort Restaurant - ‬5 min walk

About this property

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

  • National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body scrubs, or aromatherapy. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.

At a glance

Hotel size

    • 54 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10:30 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 10:30 PM
    • Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
    • Prior to arrival, you must complete online registration via a secure link
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • No onsite parking

Transfers

    • Free train station pick-up*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Children's games
  • Toys
  • Pool toys
  • Children's books
  • Stair gate

What to do

  • Ski passes
  • Yoga classes
  • Bicycle tour information
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Computer station
  • Conference space (398 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike storage
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • Fitness center
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Water dispenser
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Travel crib
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Moon Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
  • Christmas Day (December 25) Gala Dinner per adult: CHF 100
  • Christmas Day (December 25) Gala Dinner per child: CHF 50 (from 9 to 15 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CHF 185
  • New Year's Eve (December 31) Gala Dinner per child: CHF 70 (from 9 to 15 years old)

Optional extras

  • Late check-out can be arranged for an extra charge of CHF 50.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 30 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Hotel National Zermatt

National Zermatt

National Hotel Zermatt

Hotel National

Frequently asked questions

Does National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA offer free cancellation for a full refund?

Yes, National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Yes, pets are welcome. There's a charge of CHF 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Sorry, there's no onsite parking at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA.

What are the check-in and check-out times at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Check-in start time: 3 PM; Check-in end time: 10:30 PM. Check-out time is 11 AM. Late check-out is available for a charge of CHF 50.00 (subject to availability).

What is there to do at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA and nearby?

Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA also has an indoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Yes, there's an onsite restaurant.

Does National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA like?

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA is located by the river, a short 6-minute walk from Zermatt Gornergratbahn Station and 7 minutes' walk from Matterhorn Museum.

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Reviews

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious food and the staff were incredibly attentive and helpful. (5 reviews)
  • The pool area is a highlight with pleasantly warm water temperature and excellent facilities. (4 reviews)
  • The spa facilities were a perfect way to relax and unwind with top-notch amenities and exceptional service. (4 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Outstanding amenities and staff.
Verified review

10/10 Exceptional

Excellent value for money. Great views and great location
Verified review

10/10 Exceptional

The sauna and pool are amazing. The breakfast was great. Everyone there was very friendly.
Verified review

10/10 Exceptional

The best hotel in Zermatt! Great location, nice staff, clean & new rooms. So much surprising!
Verified review

10/10 Exceptional

A must see- The best service and great location

Lovely staff, extremely helpful and nice. The hotel is great as well. We’re having a great time even with the worst flooding in the last 10 years.
Verified review

10/10 Exceptional

Great price/performance ratio, definitely sray at the suite which has 2 floors and direct view of the Matterhorn!
Verified review

10/10 Exceptional

We had an amazing stay! The service was excellent, and the staff were incredibly attentive and helpful with any additional requests we had. After a long day of skiing, the spa facilities were a perfect way to relax and unwind. The food was absolutely delicious, and the cocktails were just as impressive. We will definitely be returning!
Verified review

10/10 Exceptional

The perfect Hotel if you want to go to Zermatt!!!! Everything was great. I’ll need a few pages to describe how good this place is. We felt like at home. The amenities , restaurant, breakfast, room, sauna, pool…. All 5 stars Just to mention a few people like Albano at reception, Bastian at restaurant, Stefan always so helpful, Cristina in housekeeping. Will come back again. Just across from Sunnega tram a close to everything. Highly recommendable
Verified review

10/10 Exceptional

Super stay
Verified review

10/10 Exceptional

Great Hotel
Verified review

10/10 Exceptional

everything is excellent in National Hotel, I love it
Verified review

10/10 Exceptional

Staff members are really nice
Verified review

10/10 Exceptional

Best location and warm service

Very good service! And excellent location - we stay in a room with magnificent view to Matterhorn from our balcony. (And nice photo with beautiful Gornaget train passing by too) Out of the entrance is Sunnegga station (so convenient)
Verified review

10/10 Exceptional

Ótimo hotel, bem localizado. Café da manhã excelente. Piscina e sauna ótimas.
Verified review

10/10 Exceptional

Kayak pistlerine ulaşım çok kolaydı,
Verified review

8/10 Very good

Bom hotel, quartos reformados, atendimento cordial, limpeza do quarto boa. Um bom hotel só não gostamos muito do café da manhã e do jantar. Restante ok
Verified review

10/10 Exceptional

Sabe quando voce chega em um hotel e é muito bem atendido desde o inicio, então aqui no National o Albano um portugues e o miguel nos atenderam espetacularmente bem, nos deram varias dicas sobre a cidade e ainda ganhamos um upgrade do quarto, o hotel fica bem ma frente do terminal sonnegga que parte para as pistas de ski, apesar de ser perto do terminal central eles tem um shuttle que busca e leva os hospedes, então ligue quando tiver chegando, cafe da manha otimo, quartos com vista para o Matterhorn, wifi bom, ski room excelente e ainda tem piscina termica e spa, sensacional merecem 10 estrelas
Verified review

10/10 Exceptional

Dank des äusserst freundlichen und hilfsbereiten Personal fühlten wir uns hier wirklich willkommen und konnten unseren Aufenthalt voll und ganz geniessen. Die Lage unmittelbar bei der Sunegga-Bahn und nahe beim Bahnhof und Ortszentrum ist perfekt. Auch der Spa-Bereich ist top.
Verified review

10/10 Exceptional

Excelente

Hotel incrível. Excelente atendimento pelo recepcionista Kevin. Jovem super atencioso. Bem localizado, quarto confortável e café da manhã completo.
Verified review

10/10 Exceptional

Het personeel is ontzettend behulpzaam en nergens eerder zulke lieve, klantgerichte medewerkers in een hotel meegemaakt. Verder een heel mooi hotel, met zwembad en goede voorzieningen. Heerlijk eten!
Verified review

10/10 Exceptional

Schönes Hotel direkt gegenüber der Bergbahn

Wir hatten einen angenehmen Aufenthalt und kommen gerne wieder! Frischer Orangensaft beim Frühstück und eine große Auswahl, top! Wellness sehr schön, hervorzuheben ist die angenehm warme Wassertemperatur in allen Becken… Zimmer etwas älter und mit Teppichböden, hier könnte man eventuell etwas erneuern, ist aber nicht weiter schlimm.
Verified review

2/10 Poor

Sehr veraltete und verbrauchte Ausstattung. In meinem gebuchten Zimmer, war sehr vieles defekt und verbraucht. Übernachte schon sehr lange und immer wieder in Zermatt. Erlebte so etwas noch nie. Der Teppich sicherlich schon Jahrzehnte alt Das Frühstück ist mangelhaft. Das Personal ist sehr passiv. Die Angestellten an der Rezeption sind sehr schlecht ausgebildet, und sprechen kein Deutsch. Der Übernachtungspreis ist keineswegs gerechtfertigt.
Verified review

6/10 Good

Some Good Some Bad

Hotel National is a nice hotel, with authentic Swiss elements, but there are multiple reasons that we would not return. First, there are better options at a lower price point (we stayed in one earlier in the week). Second, depending on where your room is located, the sounds of the train can be a nuisance. Finally, there were very limited dinner options as part of the half board package that are not conducive to the varying tastes of individual family members. The front staff were very nice and helpful, but in our experience there were simply not enough positives to justify the expense.
Verified review

6/10 Good

Clean hotel in a good location; dated furniture but nice and new swimming pool and spa.
Verified review

10/10 Exceptional

Tolles Hotel, wir kommen gerne wieder!

Sehr gutes Frühstück und ausgezeichneter Service! Schöner Wellness Bereich…