National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

Property class: 4.5
Mountain hotel with spa, near Zermatt-Matterhorn Ski Paradise

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National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body scrubs, or aromatherapy. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Connecting rooms available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Maisonette Suite with Matterhorn View

A modern living room with a sofa, a coffee table, a fireplace, and a TV mounted on the wall.

Maisonette Suite with Matterhorn View

  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk with a chair, a TV, and a window with a view of buildings.

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room with Matterhorn View

A neatly made bed with white linens, a dark headboard, and a bedside table with a vase of yellow flowers.

Deluxe Double Room with Matterhorn View

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

A modern hotel room with a wooden wardrobe, a large bed, a seating area with a table, and a view of buildings outside the window.

Family Room

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Mini Family Room

A modern bedroom with a large bed, wooden flooring, and a staircase.

Mini Family Room

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
Matterstrasse 39, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular Gondola - 1 min walk - 0.1 km
  • Zermatt Visitor Center - 6 min walk - 0.6 km
  • Matterhorn Museum - 6 min walk - 0.6 km
  • St. Mauritius Church - 6 min walk - 0.6 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 6 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 7 min walk
  • Free train station pick-up

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Harry's Ski Bar - ‬5 min walk
  • ‪Restaurant Derby - ‬7 min walk
  • ‪Manud - ‬7 min walk
  • ‪Snowboat - ‬2 min walk

About this property

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

  • National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body scrubs, or aromatherapy. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.

At a glance

Hotel size

    • 54 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10:30 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 10:30 PM
    • Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
    • Prior to arrival, you must complete online registration via a secure link
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • No onsite parking

Transfers

    • Free train station pick-up*

Other information

    • Smoke-free property

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Reviews

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent with a large selection and delicious options. (8 reviews)
  • The restaurant served delicious food and the staff were incredibly attentive and helpful. (5 reviews)
  • The pool area is a highlight with pleasantly warm water temperature and excellent facilities. (4 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Outstanding amenities and staff.
Verified review

10/10 Exceptional

Excellent value for money. Great views and great location
Verified review

10/10 Exceptional

The sauna and pool are amazing. The breakfast was great. Everyone there was very friendly.
Verified review

10/10 Exceptional

A must see- The best service and great location

Lovely staff, extremely helpful and nice. The hotel is great as well. We’re having a great time even with the worst flooding in the last 10 years.
Verified review

10/10 Exceptional

The best hotel in Zermatt! Great location, nice staff, clean & new rooms. So much surprising!
Verified review

10/10 Exceptional

Great price/performance ratio, definitely sray at the suite which has 2 floors and direct view of the Matterhorn!
Verified review

10/10 Exceptional

We had an amazing stay! The service was excellent, and the staff were incredibly attentive and helpful with any additional requests we had. After a long day of skiing, the spa facilities were a perfect way to relax and unwind. The food was absolutely delicious, and the cocktails were just as impressive. We will definitely be returning!
Verified review

10/10 Exceptional

The perfect Hotel if you want to go to Zermatt!!!! Everything was great. I’ll need a few pages to describe how good this place is. We felt like at home. The amenities , restaurant, breakfast, room, sauna, pool…. All 5 stars Just to mention a few people like Albano at reception, Bastian at restaurant, Stefan always so helpful, Cristina in housekeeping. Will come back again. Just across from Sunnega tram a close to everything. Highly recommendable
Verified review

10/10 Exceptional

The breakfasts were awesome!
Verified review

10/10 Exceptional

Great Hotel
Verified review

10/10 Exceptional

Super stay
Verified review

10/10 Exceptional

everything is excellent in National Hotel, I love it
Verified review

10/10 Exceptional

Staff members are really nice
Verified review

10/10 Exceptional

Best location and warm service

Very good service! And excellent location - we stay in a room with magnificent view to Matterhorn from our balcony. (And nice photo with beautiful Gornaget train passing by too) Out of the entrance is Sunnegga station (so convenient)
Verified review

10/10 Exceptional

Ótimo hotel, bem localizado. Café da manhã excelente. Piscina e sauna ótimas.
Verified review

10/10 Exceptional

Un lugar increíble, cómodo y con gran atención de todo el personal
Verified review

10/10 Exceptional

Gran servicio, grandes instalaciones y excelente ubicación. De lo mejor que he visitado
Verified review

10/10 Exceptional

Kayak pistlerine ulaşım çok kolaydı,
Verified review

8/10 Very good

Bom hotel, quartos reformados, atendimento cordial, limpeza do quarto boa. Um bom hotel só não gostamos muito do café da manhã e do jantar. Restante ok
Verified review

10/10 Exceptional

Sabe quando voce chega em um hotel e é muito bem atendido desde o inicio, então aqui no National o Albano um portugues e o miguel nos atenderam espetacularmente bem, nos deram varias dicas sobre a cidade e ainda ganhamos um upgrade do quarto, o hotel fica bem ma frente do terminal sonnegga que parte para as pistas de ski, apesar de ser perto do terminal central eles tem um shuttle que busca e leva os hospedes, então ligue quando tiver chegando, cafe da manha otimo, quartos com vista para o Matterhorn, wifi bom, ski room excelente e ainda tem piscina termica e spa, sensacional merecem 10 estrelas
Verified review

10/10 Exceptional

Dank des äusserst freundlichen und hilfsbereiten Personal fühlten wir uns hier wirklich willkommen und konnten unseren Aufenthalt voll und ganz geniessen. Die Lage unmittelbar bei der Sunegga-Bahn und nahe beim Bahnhof und Ortszentrum ist perfekt. Auch der Spa-Bereich ist top.
Verified review

10/10 Exceptional

Excelente

Hotel incrível. Excelente atendimento pelo recepcionista Kevin. Jovem super atencioso. Bem localizado, quarto confortável e café da manhã completo.
Verified review

10/10 Exceptional

Het personeel is ontzettend behulpzaam en nergens eerder zulke lieve, klantgerichte medewerkers in een hotel meegemaakt. Verder een heel mooi hotel, met zwembad en goede voorzieningen. Heerlijk eten!
Verified review

10/10 Exceptional

Schönes Hotel direkt gegenüber der Bergbahn

Wir hatten einen angenehmen Aufenthalt und kommen gerne wieder! Frischer Orangensaft beim Frühstück und eine große Auswahl, top! Wellness sehr schön, hervorzuheben ist die angenehm warme Wassertemperatur in allen Becken… Zimmer etwas älter und mit Teppichböden, hier könnte man eventuell etwas erneuern, ist aber nicht weiter schlimm.
Verified review

2/10 Poor

Sehr veraltete und verbrauchte Ausstattung. In meinem gebuchten Zimmer, war sehr vieles defekt und verbraucht. Übernachte schon sehr lange und immer wieder in Zermatt. Erlebte so etwas noch nie. Der Teppich sicherlich schon Jahrzehnte alt Das Frühstück ist mangelhaft. Das Personal ist sehr passiv. Die Angestellten an der Rezeption sind sehr schlecht ausgebildet, und sprechen kein Deutsch. Der Übernachtungspreis ist keineswegs gerechtfertigt.