Mercure Chur City West

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Take in the views from the rooftop terrace when you stay at Mercure Chur City West. Guests can visit the 24-hour health club for a workout or grab a bite to eat at Towers City West Rest., which serves Regional cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a terrace.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • Terrace
  • Front-desk safe
  • Convenience store

For families (6)

  • Free cribs/infant beds
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is $210
$225 total
includes taxes & fees
Sep 27 - Sep 28

Why we love this property

Culinary adventures
The hotel offers regional cuisine with outdoor dining. A cafe, bar, and vegan options are available. The buffet serves vegetarian breakfast items.
Luxurious sleep extras
Premium bedding and pillowtop mattresses pamper guests at this hotel. Free stocked minibars, heated floors, and champagne service elevate the experience.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Comfort Room, 1 Double Bed, Mountain View

A hotel room with a bed, two chairs, a nightstand, a wall-mounted lamp, and a painting.

Comfort Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Twin Beds, Mountain View

A modern hotel room with a large bed, bedside tables, a desk, and a wall-mounted artwork.

Comfort Room, 2 Twin Beds, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 2 Twin Beds

A modern hotel room with a large bed, bedside tables, a desk, and a wall-mounted artwork.

Comfort Room, 2 Twin Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Corner

A hotel room with a bed, a view of mountains, and a large window.

Superior Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Corner

A modern hotel room with a large bed, a remote control, and a view of mountains through floor-to-ceiling windows.

Superior Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Corner

A modern hotel room with a bed, a desk, a chair, and a small table. There is a window with curtains, a lamp, and a plant.

Superior Room, 2 Twin Beds, Corner

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Corner

A modern hotel room with a bed, two armchairs, a small table with fruit, and a vase with flowers.

Superior Room, 2 Twin Beds, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Mountain View

A modern hotel room with a bed, a bedside table, a lamp, and a large window offering a mountain view.

Deluxe Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a bed, two chairs, a table, and a desk with a fruit bowl.

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Mountain View

A modern hotel room with a large window offering a mountain view, a dining area with orange chairs, and a flat-screen TV mounted on the wall.

Deluxe Room, 2 Twin Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed

A modern hotel room with a bed, large windows, and a view of mountains.

Deluxe Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Premium bedding, down comforters, pillowtop beds, minibar (free items)

Comfort Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

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Exterior
ibis Chur
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  • Parking available
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8.0 out of 10, Very good, 791 reviews
The price is $174
$189 total
includes taxes & fees
Oct 10 - Oct 11
ibis Chur
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About the neighborhood

Map
Comercialstrasse 32, Chur, GR, 7000

What's nearby

  • Bowling Rock 'n' Bowl - 2 min walk - 0.2 km
  • Chur-Brambuesch Gondola - 17 min walk - 1.5 km
  • Rathaus - 2 min drive - 1.8 km
  • St. Martinsplatz Square - 2 min drive - 1.8 km
  • Rhyetian Railway Building - 3 min drive - 2.2 km

Getting around

  • St. Moritz (SMV-Samedan) - 87 min drive
  • Zurich Airport (ZRH) - 94 min drive
  • Ems Domat-Ems Station - 6 min drive
  • Chur (ZDT-Chur Train Station) - 25 min walk
  • Chur Station - 26 min walk

Restaurants

  • ‪Migros Restaurant - ‬3 min drive
  • ‪Sunshine Pub - ‬19 min walk
  • ‪Sushi Lounge - ‬18 min walk
  • ‪Konditorei Merz - ‬14 min walk
  • ‪Hotel Franziskaner - ‬3 min drive

About this property

Mercure Chur City West

  • Take in the views from the rooftop terrace when you stay at Mercure Chur City West. Guests can visit the 24-hour health club for a workout or grab a bite to eat at Towers City West Rest., which serves Regional cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a terrace.

At a glance

Hotel size

    • 49 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • The front desk is open daily from 6:30 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered onsite self parking (CHF 15 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Bowling alley
  • Grocery/convenience store
  • Children's menu

What to do

  • Bowling alley
  • Shopping
  • Pool table
  • Free use of nearby fitness center
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Conference space (3444 square feet)

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour health club
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Magnifying mirror
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area
  • Heated floors

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

Towers City West Rest. - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.60 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 24 for adults and CHF 10 for children

Children & extra beds

  • Rollaway beds are available for CHF 80.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 20.00 per pet, per night

Parking

  • Covered self parking costs CHF 15 per day with in/out privileges
  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

City West Chur

City West Hotel Chur

City West Hotel Restaurant

City West Hotel Restaurant

Mercure Chur City West Chur

Mercure Chur City West Hotel

Mercure Chur City West Hotel Chur

Frequently asked questions

Does Mercure Chur City West offer free cancellation for a full refund?

Yes, Mercure Chur City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Chur City West?

Yes, pets are welcome. There's a charge of CHF 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Chur City West?

Yes. Self parking costs CHF 15 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Mercure Chur City West?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM.

What is there to do at Mercure Chur City West and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for hiking. Additional recreation onsite includes bowling. Mercure Chur City West also has a 24-hour health club.

Are there restaurants at or near Mercure Chur City West?

Yes, Towers City West Rest. offers alfresco dining and Regional cuisine.

What's the area around Mercure Chur City West like?

Mercure Chur City West is a short 5-minute walk from Bowling Rock 'n' Bowl and 19 minutes' walk from Chur-Brambuesch Gondola.

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Reviews

Mercure Chur City West Reviews

9.2

Wonderful

9.4

Cleanliness

7.4

Location

9.2

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel restaurant served excellent food and the staff were extremely friendly and helpful. (5 reviews)
  • Breakfast was generous, tasty, and offered a wide selection of various foods and drinks. (8 reviews)
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Popular mentions

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Room
Service staff
Air conditioning

Reviews

Verified review

10/10 Exceptional

Best hotel 🏨 lovely would sure book again. Nice aircon it was 35degrees celcius
Verified review

8/10 Very good

Room was clean with beautiful views. Bus 6 stops right at the front door. Diana at the front desk was incredibly kind and patient answering all our questions. We ate delicious fresh salad and pastries at the coop restaurant.
Verified review

10/10 Exceptional

Nice location, view of mountain, clean room. No issues with the outlets we bought.
Verified review

10/10 Exceptional

Great stay and the staff were amazing
Verified review

10/10 Exceptional

Great location and excellent food
Verified review

10/10 Exceptional

Great place - great views
Verified review

8/10 Very good

Lovely spacious modern clean room with great mountain views
Verified review

10/10 Exceptional

Excellent property, very helpful staff.
Verified review

10/10 Exceptional

Beautiful hotel with lovely mountain views

Beautiful hotel with mountains views.lovely clean rooms.
Verified review

10/10 Exceptional

The hotel is very clean and amenities is good.
Verified review

6/10 Good

The property was fine but at 20 minutes bus ride out of town and not a lot around it as it’s a commercial area. It would have been better to stop in town? The place was clean tidy and fine for one night. Chur is not some where I would stayed for more nights but we came off the glacier express to go to Lucerne which was amazing place.
Verified review

10/10 Exceptional

Is a nice clean hotel, the view is spectacular.
Verified review

10/10 Exceptional

This property was clean and in working order. It had a breakfast available but not included with room. They did have laundry service available which came back in a timely fashion.
Verified review

10/10 Exceptional

Perfect location for the cable car, quick bus ride into town and train station (bus is free, hotel offer)
Verified review

10/10 Exceptional

Clean place
Verified review

10/10 Exceptional

Great experience

We had a very good experience. Great location, great views and good breakfast at reasonable price. Would highly reccomend.
Verified review

10/10 Exceptional

FABULOUS stay. Comfortable, clean, and convenient.
Verified review

10/10 Exceptional

Really nice decor, furnishings and ambience. Loved staying here. Attached to a decent shopping centre connected by aerobridge to cinema/restaurant centre with the best burger place for miles (Hans Im Gluck).
Verified review

10/10 Exceptional

East reach from and to Chur station, you take no 6 bus, from chur station abs it will take you right outside the hotel, 3 Swiss francs for the bus pp . The hotel is adjacent to a small shopping centre and supermarket which is extremely convenient.
Verified review

6/10 Good

The room was too hot even with air conditioning on (which was sub-standard), and the TV was poor - had Englis channels with no audio. Views were great but the location of the hotel was not what we were hoping for.
Verified review

10/10 Exceptional

Beautiful, clean, upscale hotel. Would definitely recommend! The staff was welcoming and very accommodating. Breakfast included a wide selection of various foods and drinks. Located a short walk from a few bus stops.
Verified review

10/10 Exceptional

Nice big room with great views of the mountains!
Verified review

10/10 Exceptional

This hotel is a little bit out of the way from Chur centre but the free transport card given to us by the staff brought everything within easy distance.
Verified review

10/10 Exceptional

Very comfortable and easily accessible!
Verified review

10/10 Exceptional

Beautiful view from glass walls. Nice spacious room with necessary facilities. Great location. Helpful reception staff.