Hotel Santika Palu

Property class: 3
Palu hotel with restaurant and bar/lounge

Choose dates to view prices

When visiting Palu, Hotel Santika Palu is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at Topas Kafe, which serves breakfast.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Gym
  • Bar
The current price is $37
$42 total
includes taxes & fees
Nov 17 - Nov 18

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed

A chrome faucet with a curved spout, a sink, and a mirror.

Superior Room, 1 King Bed

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A chrome faucet with a curved spout, a sink, and a mirror.

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

A chrome faucet with a curved spout, a sink, and a mirror.

Deluxe Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

A chrome faucet with a curved spout, a sink, and a mirror.

Superior Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Moh.Hatta St.Num.18 Palu 94111,Center Sulawesi-, Palu, Central Sulawesi, 94111

Getting around

  • Palu (PLW-Mutiara) - 17 min drive

Restaurants

  • ‪Careto Cafe and Resto - ‬7 min walk
  • ‪Warkop Daeng - ‬6 min walk
  • ‪RM. Minang Hi. Uda Syamsu - ‬3 min walk
  • ‪Warung Sedap Malam - ‬5 min walk
  • ‪PASS FOOD - ‬4 min walk

About this property

Hotel Santika Palu

  • When visiting Palu, Hotel Santika Palu is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at Topas Kafe, which serves breakfast.

At a glance

Hotel size

    • 144 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Late check-in subject to availability
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in rooms

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Reviews

Hotel Santika Palu Reviews

7.4

Good

7.8

Cleanliness

7.8

Location

7.2

Staff & service

8.0

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Good for business people

It locates in the center of Palu, so easy to contact with all in Palu.
Verified review

8/10 Very good

A good centrally based hotel

A good centrally based hotel. Helpful and welcoming staff and good food/breakfast. Ample facilities for a hotel when on business.
Verified review

6/10 Good

the hotel staff are friendly and the room are clean and decent. Overall very good for a night or two in this town.
Verified review

6/10 Good

Clean, take cash for services

Hotel is very clean and staff are helpful, but with limited English. No restaurant, but room service available for dinner. However, only cash accepted for room service, or laundry. Breakfast buffet had a good selection. Exercise facility could use a little attention. Very small and no AC running unless you turn it on yourself. Wifi rarely worked in the room
Verified review

8/10 Very good

Good but wifi must be improved

Santika is good. One thing must be improved. Wifi. Very slow compared with other hotels there
Verified review

4/10 Fair

Worst hotel experience I have ever had.

Checked in around 4 pm. Had booked 2 rooms but they were not near each other. Was advised that if I wanted them side by side we would have to wait 20 mins. We chose to wait, after more than 1 hour waiting was told it would take another 15 mins because housekeeping hadn't been advised to clean the room that wasn't clean. When we finally got our rooms they were not side by side. Had dinner at the hotel that evening and our waiter couldn't speak or understand any English .Very little on the menu was available. The Next morning I was advised by one of the male reception workers that I had to pay my hotel bill as Expedia doesn't pay them. I said I would pay when I checked out. That same afternoon my Indonesian son was told to remind me that I had to pay my account. The 3rd night received a phone call from reception at 9:15 pm reminding me again about paying the account. The 2nd night my Australian son order a burger and fries from room service. It was delivered by the same waiter from the restaurant and it was dead cold and not covered. Reception rang and asked if I wanted to cancel the order, I told them no I wanted the food hot and to please do not reheat in a microwave. Was told the order would be remade. It arrived about 5 minutes later and had been reheated in a microwave. Not nice eating burger and chips heated in a microwave. Our saving grace was we spent very little time at the hotel. Dirty cups and glasses were left unwashed by housekeeping each day.
Verified review

4/10 Fair

kecoa di hotel santika

terdapat kecoa di dalam kamar 609, foto dan video sudah saya tunjukkan kepada receptionist. Petugas receptionis kurang orang sehingga pelayanan lama
Verified review

6/10 Good

Nice.

Kamar bersih dan luas
Verified review

8/10 Very good

good hotels

lokasi hotel terletak ditengah kot sehingga sangat strategis
Verified review

8/10 Very good

harga sesuai kondisi hotel

Unit AC Outdoor berisik terdengan di kamar tidur
Verified review

6/10 Good

地方の並クラス

シャワーの水量に難。部屋は照度不足。 レストランのビールは冷やしていない。
Verified review

8/10 Very good

Nice to stay in Palu

I was nice to have experience to stay in this hotel for the hotel is not to far from the downtown of the city. A delicious breakfast was always available every morning in this hotel. The hotel in general has a nice atmosphere.
Verified review

10/10 Exceptional

Pelayanan memuaskan

Saya merasa nyaman menginap di hotel santika palu lokasinya yg strategis Dan pelayanan staf yg ramah Dan sopan
Verified review

10/10 Exceptional

Excellent hôtel

Très bonne impression, l'hôtel est impeccable, les chambres très confortables et propres, le petit déjeuner très complet et varié, le personnel extrêmement accueillant et courtois. Seul bémol, le wifi ne marchait pas.
Verified review

8/10 Very good

It is good!

Not doubt that Santika is the best when you have business in Palu. Comparing with the first class hotel in Jakarta, you won't have nothing to compalin aobut. Only thing is that people will have many kinds of foods at late night. Except that, I am satisfied with the hotel.
Verified review

8/10 Very good

Verified review

8/10 Very good

Verified review

8/10 Very good