Hôtel Alpes & Lac

Property class: 3
Neuchatel hotel with restaurant and bar/lounge

Choose dates to view prices

Located near a train station, Hôtel Alpes & Lac is a great choice for a stay in Neuchatel. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Luggage storage

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
The current price is $190
$208 total
includes taxes & fees
Sep 20 - Sep 21

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Single Room, Lake View

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Single Room, Lake View

8.4 out of 10
Very good
(6 reviews)
  • Lake view
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Lake View

A hotel room with a bed, a desk, a chair, a TV, and a view of the outdoors.

Double Room, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, City View

A bedroom with a bed, two windows, a radiator, and a view of greenery outside.

Double Room, City View

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Lake View

A hotel room with a bed, a chair, a small table, and a vase with flowers.

Room, 2 Twin Beds, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Balcony, Lake View

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Twin Room, Balcony, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony, Lake View

A balcony with a table and chairs, overlooking a cityscape and a body of water.

Double Room, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Gare (Annexe)

A modern hotel room with a bed, desk, chair, and a large mirror.

Double Room Gare (Annexe)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Lac (Annexe)

A modern hotel room with a large bed, a desk, and a view of the sea.

Double Room Lac (Annexe)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Lac (Annexe)

A modern hotel room with a large bed, a flat-screen TV, a balcony with a view, and a vase of flowers.

Suite Lac (Annexe)

8.4 out of 10
Very good
(5 reviews)
  • Partial lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

DOUBLE ANNEX

  • Sleeps 4

DOUBLE CITY VIEW

  • Sleeps 4

DOUBLE LAKE VIEW

  • Sleeps 4

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Property entrance
Hotel des Arts
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  • Free WiFi
  • Laundry facilities
  • Non-smoking
8.6 out of 10, Excellent, 648 reviews
The price is $183
$201 total
includes taxes & fees
Sep 20 - Sep 21
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About the neighborhood

Map
Place De La Gare 2, Neuchatel, NE, 2000

What's nearby

  • Casino Neuchatel - 5 min walk - 0.4 km
  • Neuchatel Botanical Garden - 8 min walk - 0.7 km
  • Theatre du Passage - 9 min walk - 0.8 km
  • Place Pury - 12 min walk - 1.1 km
  • Chateau de Neuchâtel - 12 min walk - 1.1 km

Getting around

  • Bern (BRN-Belp) - 63 min drive
  • Geneva International Airport (GVA) - 75 min drive
  • Neuchatel (QNC-Neuchatel Train Station) - 1 min walk
  • Neuchâtel Station - 1 min walk
  • Colombier Station - 12 min drive

Restaurants

  • ‪Brasserie B'art - ‬6 min walk
  • ‪Le Bouchon - ‬11 min walk
  • ‪Le Quai - ‬12 min walk
  • ‪La Taverne Neuchâteloise - ‬8 min walk
  • ‪Waves Sky Lounge Bar - ‬11 min walk

About this property

Hôtel Alpes & Lac

  • Located near a train station, Hôtel Alpes & Lac is a great choice for a stay in Neuchatel. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

At a glance

Hotel size

    • 30 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered onsite self parking (CHF 10 per day)
    • Onsite parking limited
    • Onsite garage

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1872
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately CHF 18 per person

Parking

  • Covered self parking costs CHF 10 per day

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Alpes Lac

Alpes Lac Neuchatel

Hôtel Alpes & Lac

Hôtel Alpes & Lac Neuchatel

Hôtel Alpes Lac Neuchatel

Hôtel Alpes Lac

Hôtel Alpes & Lac Hotel

Hôtel Alpes & Lac Neuchatel

Hôtel Alpes & Lac Hotel Neuchatel

Frequently asked questions

Does Hôtel Alpes & Lac offer free cancellation for a full refund?

Yes, Hôtel Alpes & Lac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hôtel Alpes & Lac?

Sorry, pets aren't allowed.

Is parking offered on site at Hôtel Alpes & Lac?

Yes. Self parking costs CHF 10 per day. Parking spots may be limited.

What are the check-in and check-out times at Hôtel Alpes & Lac?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hôtel Alpes & Lac?

No, this hotel doesn't have a casino, but Casino Neuchatel (5-min walk) is nearby.

What is there to do at Hôtel Alpes & Lac and nearby?

Have fun with nearby activities like hiking, sailing, and windsurfing.

Are there restaurants at or near Hôtel Alpes & Lac?

Yes, there's an onsite restaurant.

What's the area around Hôtel Alpes & Lac like?

Hôtel Alpes & Lac is in Vieille Ville (Old Town), a short 1-minute walk from Neuchatel (QNC-Neuchatel Train Station) and 5 minutes' walk from Casino Neuchatel.

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Reviews

Hôtel Alpes & Lac Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was described as delicious, relaxing, and perfect with a great view from the rooftop terrace. (8 reviews)
  • The on-site restaurant offered good meals, a fantastic view, and a comfortable dining experience. (4 reviews)
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Popular mentions

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Room
Service staff

Reviews

Verified review

10/10 Exceptional

Nice location..excellent breakfast..friendly staff..great room
Verified review

10/10 Exceptional

Very good stay. The view on lake is magnificent.
Verified review

10/10 Exceptional

Charming, convenient with beautiful views of the lake and town. Will stay here time and time again.
Verified review

10/10 Exceptional

Nice hotel, comfy bed, lovely shower, beside train station
Verified review

10/10 Exceptional

Great views! Good room! Good restaurant!
Verified review

8/10 Very good

Definitely get a room with a view of the lake! The staff were lovely and the location was across the road from the train station, but still quiet and safe.
Verified review

10/10 Exceptional

Amazing view and great location. Perfect for our short stay. Friendly helpful staff
Verified review

10/10 Exceptional

Great location near the train station. Quiet street with little noise. Great views over the lake
Verified review

8/10 Very good

Very good location friendly staffs. The restaurant the food was very good and a great setting but the waiters after they served us the meal disappeared and forgot to bring us our coffee and when it was time to pay I did need to look for a waiter no one was in the dining room. Great room very clean with a nice view of the lake and the Alpes.
Verified review

10/10 Exceptional

It's only a few minutes from the station. It was my second time staying there, and I had a good stay this time, too. The scenery from the window was so beautiful and calm, and the breakfast was delicious. All the staff are very kind and pleasant. If I could make a request, it would be more comfortable for me if there were slippers in the room. I hope to come back again.
Verified review

8/10 Very good

Comfortable and clean. Lovely view of the lake. Very limited dining choices. The hotel dining room is good, but I had to take a bus or walk to the center for more choice. Many places were closed on both Sunday and Monday, making it difficult to find a place to eat. Construction noise woke me by 7:30 on Monday, Tuesday and Wednesday.
Verified review

10/10 Exceptional

Handy being 30 seconds away from train station. Not much in area as far as bars or restaurants. No bar in hotel either. Beautiful views of lake from room though.
Verified review

10/10 Exceptional

Beautiful views from the room and terrace and helpful staff
Verified review

10/10 Exceptional

Great place to stay. Charming
Verified review

10/10 Exceptional

Great view from the balcony. Excellent underground parking at the nearby train station. Spacious room with no noise.
Verified review

10/10 Exceptional

Very nice hotel with a great view, but construction noise was an issue during the day.
Verified review

10/10 Exceptional

Lovely Small Hotel

Really nice atmosphere in this hotel and very good evening meal in the restaurant. I bet it’s lovely sitting on the outdoor terrace overlooking the lake on a sunny evening. Shame it was raining when we were there!
Verified review

10/10 Exceptional

Staff and view from the room and terrasse
Verified review

6/10 Good

Ok
Verified review

6/10 Good

I was not given a lake view. Instead I had a view of a large construction site and the Gare de Neuchatel. The room was clean, but for the price, I should have had a lake view. I am rather discontent overall of my stay here.
Verified review

6/10 Good

Ok
Verified review

8/10 Very good

As the city Neuchatel has few vegetarian tourist, the breakfast is not good for them. We faced this problem.
Verified review

6/10 Good

Spacious room / suite in annex. AC worked well. Ambiance: concrete bunker. Large windows with nice views. Could use a shelf adjacent to the (tiny) sink in bathroom for toiletries (to avoid placing shaving kit on toilet cover). Good breakfast. A few small adjustments would make this an exceptional room; as is, it’s merely good.
Verified review

8/10 Very good

Our second time at this hotel this year wasn't quite as great but still good. We booked a lake view room and ended up in a very uninviting room in a corner on the 3rd floor. I had asked to check in early but the hotel hadn't seen my note, so we ended up running around the city for 3 hours in the rain. Staff was still friendly and the room was very clean. Best thing for this hotel is the convenient location next to the station and the yummy breakfast. If you are sensitive to noise beware. The pation overlooking the lake is hasconstruction work going on. Once this is done, it will surely be remarkable.
Verified review

10/10 Exceptional

깨끗하고 전망좋은 객실이었어요 다만 구관은 에어컨이 없어 아쉬웠네요