Serena Palace Hotel
Property class: 3
Beaux Arts Douala hotel with restaurant, connected to the convention center
Choose dates to view prices
Photo gallery for Serena Palace Hotel
When visiting Douala, Serena Palace Hotel is a great choice to consider. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. A free airport shuttle, a bar/lounge, and a health club are other features.
Reviews
4.04.0 out of 10
Popular amenities
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
- Air conditioning
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Outdoor pool access
- Breakfast available
- Free airport shuttle
- Health club
- 24-hour room service
- Room service
- Coffee shop/cafe
- Spa services
- Conference center
- Area shuttle
Feel at home (6)
Feel at home (6)
- Private bathroom
- Terrace
- Yard
- Daily housekeeping
- Laundry facilities
- Blackout drapes/curtains
The current price is $112
$112
$139 total
includes taxes & fees
Sep 7 - Sep 8
Room options
Check availability for these dates
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Double Room
Standard Double Room
- City view
- 28 sq m
- Sleeps 2
- 1 Double Bed
- Free WiFi
Senior Room
- City view
- 32 sq m
- Sleeps 2
- 2 Twin Beds
- Free WiFi
Suite
- City view
- 44 sq m
- Sleeps 3
- 1 King Bed
- Free WiFi
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About the neighborhood
Boulevard de la Republique, Douala, 4330
What's nearby
- Eko Market - 16 min walk - 1.4 km
- La Nouvelle Liberte - 2 min drive - 1.4 km
- Cathedral of Saints Peter and Paul - 2 min drive - 2.0 km
- Douala Grand Mall - 6 min drive - 6.6 km
- Japoma Sports Complex - 21 min drive - 23.2 km
Getting around
- Douala (DLA-Douala Intl.) - 34 min drive
- Free airport shuttle
- Area shuttle (surcharge)
- Shopping center shuttle (surcharge)
Restaurants
- La Kora Restaurant - 8 min walk
- La Reine - 13 min walk
- Les champs - 16 min walk
- Les Glaciers Modernes - 12 min walk
- L'IMPALA - 13 min walk
About this property
Serena Palace Hotel
- When visiting Douala, Serena Palace Hotel is a great choice to consider. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. A free airport shuttle, a bar/lounge, and a health club are other features.
At a glance
Hotel size
- 73 rooms
- Arranged over 5 floors
Arriving/Leaving
- Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms
Parking
- Free onsite self parking
- Onsite extended parking (fees apply)
- Free offsite parking nearby; reservations required
Transfers
- Free airport shuttle on request (available 24 hours)*
Offsite
- Area shuttle*
- Shopping center shuttle*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 5:30 AM–9 AM
- Restaurant
- Bar/lounge
- Coffee shop
- Coffee/tea in a common area
- Barbecue grills
- 24-hour room service
- Snack bar/deli
What to do
- Access to nearby outdoor pool
- Access to nearby health club
- Bicycle rentals nearby
Working away
- Meeting room
- Conference center
Services
- 24-hour front desk
- Tour/ticket assistance
- Dry cleaning/laundry services
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- 1 building/tower
- ATM/banking
- Safe-deposit box at front desk
- Terrace
- Television in common areas
- Health club
- Spa services
- Beaux Arts architecture
Accessibility
- Elevator
Room amenities
Be entertained
- Plasma television
- Cable TV channels
Home comfort
- Air conditioning (climate-controlled)
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
What to enjoy
- Balcony
- Yard
- Individually furnished
Freshen up
- Private bathroom
- Bathtub only
- Towels
Stay connected
- Desk
- Free WiFi and wired internet
- Phone
More
- Daily housekeeping
- In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city: USD 5.34 per accommodation, per night
Optional extras
- Buffet breakfast is offered for an extra charge of approximately USD 14 per person
- Area shuttle and shopping center shuttle service is offered for an extra charge
Parking
- Extended parking is available for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Serena Palace
Serena Palace
Serena Palace Douala
Serena Palace Hotel
Serena Palace Hotel Douala
Serena Palace Hotel Hotel
Serena Palace Hotel Douala
Serena Palace Hotel Hotel Douala
Frequently asked questions
Does Serena Palace Hotel offer free cancellation for a full refund?
Yes, Serena Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Serena Palace Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Serena Palace Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Serena Palace Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Serena Palace Hotel?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Serena Palace Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like a health club, spa services, and access to a nearby health club.
Are there restaurants at or near Serena Palace Hotel?
Yes, there's an onsite restaurant.
Does Serena Palace Hotel have any outdoor private spaces?
Yes, every room features a balcony and a yard.
What's the area around Serena Palace Hotel like?
Serena Palace Hotel is in Akwa II, a short 16-minute walk from Eko Market and 19 minutes' walk from La Nouvelle Liberte.
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