Located in Akwa II, Somatel Hotel offers a warm welcome with its poolside bar and La Voute restaurant serving local cuisine. Guests can unwind at the spa or take advantage of shopping on site while staying connected with free in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Cathedral of Saints Peter and Paul - 6 min walk - 0.6 km
Espace Doual'art - 10 min walk - 0.9 km
Douala Maritime Museum - 13 min walk - 1.2 km
Eko Market - 17 min walk - 1.4 km
Port of Douala - 2 min drive - 1.4 km
Getting around
Douala (DLA-Douala Intl.) - 15 min drive
Free airport shuttle
Area shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Beach shuttle (surcharge)
Casino shuttle (surcharge)
Restaurants
Mc Cofee - 3 min walk
Caf'Art Bali - 8 min walk
Le Boj - 16 min walk
Opiom Bali - 3 min walk
Mc Burger - 8 min walk
About this property
Somatel Hotel
Located just 4.2 mi (6.8 km) from the airport, Somatel Hotel offers a free shuttle (available 24 hours). Guests can indulge in beachside massages and enjoy local cuisine at La Voute, which is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a snack bar/deli are other features.
At a glance
DONE
Hotel size
52 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in time ends: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Couples wishing to share a room must provide proof of marriage
DONE
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free secured onsite self parking
DONE
Transfers
Free airport shuttle on request (available 24 hours)*
Ferry terminal shuttle*
DONE
Offsite
Area shuttle*
Beach shuttle*
Shopping center shuttle*
Casino shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Children's menu
What to do
Beach shuttle (surcharge)
Shopping
Working away
Meeting rooms
Conference center
Services
Dry cleaning/laundry services
Wedding services
Multilingual staff
Porter/bellhop
Beach shuttle (surcharge)
Facilities
1 building/tower
Built in 2007
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
An outdoor pool
Beaux Arts architecture
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
What to enjoy
Balcony
Individually furnished
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi and wired internet
More
Daily housekeeping
In-room safe
Special features
Dining
La Voute - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 5.37 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 14 per person
Area shuttle service to the beach, casino, and shopping center is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Somatel
Somatel Douala
Somatel Hotel
Somatel Hotel Douala
Somatel Hotel Hotel
Somatel Hotel Douala
Somatel Hotel Hotel Douala
Frequently asked questions
Does Somatel Hotel offer free cancellation for a full refund?
Yes, Somatel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Somatel Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Somatel Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Somatel Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Somatel Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Somatel Hotel?
Check-in ends: anytime. Check-out time is noon.
What is there to do at Somatel Hotel and nearby?
Somatel Hotel has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Somatel Hotel?
Yes, La Voute offers local cuisine.
Does Somatel Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Somatel Hotel like?
Somatel Hotel is in Akwa II, a short 6-minute walk from Cathedral of Saints Peter and Paul and 10 minutes' walk from Espace Doual'art.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Somatel Hotel Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4
Cleanliness
6.4
Location
6.6
Staff & service
6.0
Property conditions & facilities
Reviews
Verified
8/10 Very good
Dec 18, 2024
Qualité/Prix abordable
Jacques
Jacques, 3-night trip
Verified
6/10 Good
Mar 2, 2022
Convenable sans plus
Hôtel tout à fait ordinaire, néanmoins convenable pour y passer une nuit.
jean-marie
jean-marie, 1-night trip
Verified
8/10 Very good
Nov 29, 2021
Disponibilité
Antoine BOLA
Antoine BOLA, 1-night trip
Verified
2/10 Poor
Nov 23, 2020
My trip who's called i going to let you know when is the next trip
RaoulPao
RaoulPao, 2-night trip
Verified
6/10 Good
Apr 22, 2019
piscine
bar
et terrase interieur au lien de vilaine bache il y a 2 ans.
Verified traveler
2-night trip
Verified
4/10 Fair
Aug 12, 2018
Service, et personnel correct. Mais la chambre était vêtus, le lit trop petit, la déco pas du tout. Pour 51€ c'est en-deçà d'un hôtel qui se dit 3 étoiles.
Verified traveler
1-night trip
Verified
2/10 Poor
Mar 16, 2018
Budget Hotel
Employees was not able to access to my online reservation.
James
James, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2018
Nice hotel with good food and security
The Staff are very friendly with customers
The food are served on time
Duclos
Duclos, 2-night trip
Verified
2/10 Poor
Oct 20, 2017
Habitacion pequeña y baño sucio
Habitacion y baño muy pequeño,
La tapa del baño por abajo tenia mucha sucia y daba hasta pena.
Calidad precio no recomendable .
viajero SP
viajero SP, 1-night trip
Verified
6/10 Good
Apr 21, 2017
Was good in general
Restaurant prices way over the top .
Swimming pool area constantly noisy with kids
Mattresses on beds need updating.... too old . Still recovering from pain due to sleeping on these hard mattresses
Camille
Verified
4/10 Fair
Oct 1, 2016
Very old, with mold on the walls. The food at the hotel is really overpriced, and there isn't a place around to eat (within walking distance).
Verified traveler
Verified
2/10 Poor
Aug 23, 2016
Terrible! Dirty! Too expensive!
This hotel was terrible for the price. The room was not very clean and it was very small. There was hardly any place for me to put my bags. There was lots of mold/mildew in the bathroom on the walls. There was no proper air circulation in the room. I wasn't expecting anything of 5-star quality, but I was very disappointed. Won't recommend and won't stay here again.
Christie
Verified
2/10 Poor
Jun 17, 2016
No concept of professionalism or customer service
The staff was unbelievably rude. They were also indifferent and slow to resolve the plumbing problems in my room. Customer service is not even a concept at the hotel. I was also told that breakfast was included but was given a bill upon checkout. I told the receptionist NOT to use the chip reader on my ATM card because it won't accept it and it will deactivate my card. He ignored me and I emphatically told him a second time. He did it anyway. The card was not accepted and my bank, who advised me not to use the chip reader abroad, deactivated my card. I will never stay at this hotel again. It was a terrible experience. The WiFi was also weak
Adisa
Verified
6/10 Good
Apr 8, 2016
Not bad
Not bad hotel
Yannick
Verified
8/10 Very good
Jan 5, 2016
Friendly and helpfull staff. Overall expensive.
Hotel and room are clean. Bed, bathroom, and air-conditioning are ok. They lost my paid-and-confirmed booking but me and the staff stayed polite and it got resolved. Very nice of them to go to pharmacy for me when I cought a cold. They offered to call taxi but they called an expensive private driver, which I admit is a lot more safe than yellow cab. Buffet food was very good. Relatively a good price for an all-you-can-eat buffet. But when eating a simple meal would have been ok, it is expensive (you still pay buffet if you only take 1 plate).
Brian
Verified
6/10 Good
Dec 4, 2015
Clean, safe, and quiet.
Compared to my previous experience with them, this time it went well. The room and bathroom were clean and in working condition. It sure ain't like a western hotel but at least I felt safe. No problem with outside noises.
Brian
Verified
6/10 Good
Mar 28, 2015
One star hotel
The room wasn't dirty but had a smell of humidity the staff was ok
I would say this is a one star hotel if you want something really clean look for something else however I'm not sure if this city has anything cleaner
AMR
Verified
8/10 Very good
Nov 8, 2014
hotel pour millionnaire de DOUALA ....ou gogo.
séjour agréable pour mon retour dans cet hotel a l acceuil sympathique .
mais symphatique ne ve pas dire "innocent".facturation deu pt déj au momment de la note .il faut resté vigilant aux pseudo prestations.
pour la navette , une résa de femme ne sert pas pâs puisqu'a mon arriver a l aéroport a 2 h 30 du matin , j ai du prendre un taxi avec un sucout certain .ma femme ayant tel plusieyr fois qq jours avant sans résultat , puisque selon la direstion , il s agit d'un manque de communiquation entre équipe (sic).
les prix sont HORS TAXES.ATTENTION , l aspect économique est des lors incalculable : résa 80 € la nuit .en reel : 102 €.
christian
Verified
6/10 Good
Nov 4, 2014
Douala
Ett stort minus är, att hotellet inte hämtar upp på flyget, kvällar och natten, trots att det står det!
lars
Verified
6/10 Good
Jul 11, 2014
Surprise au niveau de la chambre
J'ai reservé une chambre standard mais à mon arrivée, on m'a donné une chambre annexe. J'ai été obligé de rajouter 13000FCFA de ma poche pour avoir une chambre convenable.
Beaucoup de moisie dans la salle de bain, une seule serviette de bain et priduit d'hygienne quasi inxeistant.
Marcelle92700
Verified
6/10 Good
May 9, 2014
Air-condition problems
It is well located, safe, but rooms are very small and I had air condition problems. They "fixed" but it was a fan...not willing to fix it again or change the room. Internet super slow!
Carlos
Verified
8/10 Very good
Jan 17, 2014
VORSICHT
Ich war mit meinem Aufenthalt dort zufrieden. Die Vorsicht ist beim Buchungsvorgang erforderlich. Ich habe zunächst das günstigere Zimmer gebucht. Nach Öffnen der Zimmertür war mein Aufenthalt im Zimmer sofort beendet. Die Zimmerbeschreibung gilt nur für die Suite, alle anderen Räume sind schlechter. Es gibt das Annexe-Zimmer, Standard-, Juniorzimmer und eben die Suite. Es sind 4 Preisklassen, so auch 4 Qualitätsstufen. Das Annexe-Zimmer ist für die schlechten Hotelbewertungen verantwortlich. Es ist das beschriebene verfallene Loch! Ich habe mich für das Junior-Zimmer entschieden, die zweithöchste Kategorie. Das Zimmer war in Ordnung. Bei dem beklagten Rezeptionisten handelt es sich um den auch mir bekanntgewordenen. Es gibt noch einen anderen, der ist wirklich fantastisch. Der Service ist allgemein sehr gut, besonders das Flughafenshuttle ist schon vorteilhaft.
Michael
Verified
6/10 Good
Dec 6, 2013
Convenient location in the centre of Douala, very pleasant staff
Verified traveler
Verified
4/10 Fair
Oct 24, 2013
Not a good holiday destination
Myself and a colleague stayed at this hotel for 3 nights as we had to do business within the Cameroon. I had printed out the confirmation of our stay at the hotel and thank goodness I did. It took the unfriendly receptionist about half an hour to find our reservation. There was no deep soaking bath and no view of the garden as indicated on the hotel reservation. It is not that bad if you are visiting for business purposes but would definitely not go here on holiday!
Tammy Price
Verified
2/10 Poor
Oct 4, 2013
Terrible et Catastrophic
Extremely small room underground, very humid with lots of mosquitoes!! strong choking musty smell. Only a small window.
Impossible to sleep without mosquito net. Risk of malaria.
Staff at reception impolite and have a suspicious attitude toward guests.