The worst part is the payment issue. I’ve been using Expedia for years and always pay in advance to get the refund insurance in case of cancellation.
Yes, I was late at the check-in: midnight against 21:30 at the latest normally.
The owner says I have yet to pay. I say I doubt it, that I always pay in advance and I want to check on my mobile my recipes. It my 5th hotel in 7 days in my business trip, yeah give me a minute to find it. He immediately yells at me, takes away room’s key and says I have to leave now.
While he walks me to the parking, I finally find the Hotels.com mail saying I have to pay at the arrival. I say my bad and he finally gives me the key. Yet, no sorry from his part for yelling or threating me that way. I asked him while he was yelling why he was threatening me: I am still pending of his answer.
If he ever reads this: sir, you work in hospitality. This attitude is purely professional. Plus, your lack of maturity for not saying sorry is too much.
Accommodation part : the bed was completely uneven between the two mattresses; one’s side was higher and more off-center than the other.
Also, the curtains let in a lot of light—a lot of light because of the building across the alley from Room 13. The walls let in all the noise; it’s like having a silver-colored person right next to you. At 2 a.m., the toilet made a huge splashing noise—even with the door closed and earplugs in, I could still hear it.
Breakfast was nice.