Solid 3.5/5.0
Great location. Walking distance to central Tropea tourist areas, nice beach immediately nearby, and spectacular seaside views. Hotel itself is solid, with spacious and clean rooms (although cleaning is not offered daily).
Staff generally friendly and helpful, although unfortunately one bad incident ended up impacting our experience. The hotel promotes their own restaurant, and on our first night we accepted the suggestion. They were pushing a pre-selected menu, which we had little interest in, but the desk host ensured us a la carte would also be available. When we got there the waiter advised that only the pre-selected menu was practically available because they only had one person working the kitchen and he would struggle to prepare items outside what he was focused on. We were disappointed, but agreed since it was already late and we were kind of trapped there at that point and quite hungry. The food was bad, and we had to leave part-way through, unable to finish it beyond what we needed to eat simply to stem hunger from travels during the day without a meal. We subsequently advised the hotel about the experience.
At checkout we were surprised to see we were charged full price for the meal, when we reasonably expected either a full or partial comp given the circumstances. The hotel manager simply said no concession possible. We were stunned at the service given price-point of the hotel, and left with a bad feeling after otherwise solid experience.
