Experience luxury at Hotel Lugano Suites, where you can unwind with a breakfast buffet, relax in the sauna or steam room, and rejuvenate with aromatherapy or a massage. With free in-room WiFi, on-site car rentals, and dry cleaning services nearby Colombia Stock Exchange and Andino Shopping Center.
Avenida Chile Shopping Center - 3 min walk - 0.3 km
Colombia Stock Exchange - 3 min walk - 0.3 km
Gimnasio Moderno - 6 min walk - 0.6 km
Lourdes Square - 11 min walk - 1.0 km
Andino Shopping Center - 19 min walk - 1.6 km
Getting around
El Dorado Intl. Airport (BOG) - 30 min drive
Estación Usaquén Station - 16 min drive
Estación La Caro Station - 24 min drive
Cajicá Station - 34 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Hamburguesas El Corral - 3 min walk
Papa John's - 3 min walk
Café Cultor - 2 min walk
Diana Garcia - 1 min walk
La Herencia - 3 min walk
About this property
Hotel Lugano Suites
Hotel Lugano Suites puts you in a great location, within just a 10-minute walk of Colombia Stock Exchange and Avenida Chile Shopping Center. Guests can indulge in massages or aromatherapy, and MURANO serves breakfast, lunch, and dinner. A bar/lounge and a 24-hour fitness center are other highlights, and apartments offer conveniences like refrigerators and microwaves.
At a glance
DONE
Property size
36 apartments
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 3 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 1 PM
DONE
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
Parents must have child's birth certificate and photo ID*
Babysitting*
PETS
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Limited self and valet parking on site
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Offsite
Area shuttle*
VPN_KEY
Other information
Designated smoking areas (fines apply)
No stag/bachelor or hen/bachelorette parties
Property amenities
Pool/Spa
Sauna
Steam room
Massages
Spa services
Spa treatment rooms
Aromatherapy
Internet
Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Limited onsite parking
Height restrictions apply for onsite parking
24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)
On site car rental
Family friendly
Crib/infant bed (surcharge)
Children stay free (see details)
Babysitting (surcharge)
Restaurants on site
MURANO
Kitchen
Refrigerator
Stovetop
Microwave
Coffee/tea maker
Cookware/dishes/utensils
Dining
Free buffet breakfast available daily 6 AM–10 AM
1 restaurant
1 bar
Minibar
24-hour room service
Bedrooms
Premium bedding
Down comforter
Hypo-allergenic bedding
Rollaway/extra beds (surcharge)
Bathrooms
Shower
Rainfall showerhead
Slippers
Bathrobes
Designer toiletries
Towels provided
Hair dryer
Entertainment
45-inch LCD TV with cable/satellite service
DVD player
TV in a common area
Pay movies
Outdoor areas
Terrace
Barbecue grill
Laundry
Dry cleaning/laundry service
Laundry service
Laundry facilities
Work spaces
24-hour business center
Meeting rooms
Computer station
Desk
Conference center (646 square feet of space)
Comfort
Heating
Pets
Pet friendly
COP 60000 per pet per night
Food and water bowls are available
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Iron/ironing board
Luggage storage
Blackout drapes/curtains
Laptop-compatible safe
Free newspapers
In-room massages
Location highlights
Connected to a shopping center
In the business district
In the shopping district
In the entertainment district
Things to do
24-hour fitness center
Ecotours nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
36 rooms
9 floors
1 building
Built in 1994
Connecting/adjoining rooms avaliable
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages. A variety of treatment therapies are provided, including aromatherapy.
Dining
MURANO - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Optional extras
Airport shuttle service is offered for an extra charge of COP 45000 per vehicle (one way)
Area shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for an extra charge
Rollaway beds are available for an additional charge
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Pets are allowed for an extra charge of COP 60000 per pet, per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Facility access costs COP 7000 per person, per night
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Lugano Suites Bogota
Lugano Suites Aparthotel
Lugano Suites Aparthotel Bogota
Lugano Suites Bogota
Hotel Lugano Suites Bogotá
Lugano Suites Bogotá
Lugano Suites
Hotel Hotel Lugano Suites Bogotá
Bogotá Hotel Lugano Suites Hotel
Hotel Hotel Lugano Suites
Hotel Lugano Suites Bogota
Hotel Lugano Suites Aparthotel
Hotel Lugano Suites Aparthotel Bogota
Frequently asked questions
Does Hotel Lugano Suites offer free cancellation for a full refund?
Yes, Hotel Lugano Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Lugano Suites?
Yes, pets are welcome. There's a charge of COP 60000 per pet, per night. Food and water bowls are available.
Is parking offered on site at Hotel Lugano Suites?
Yes, there's free self and valet parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel Lugano Suites?
Yes, an airport shuttle is available. The charge is COP 45000 per vehicle one way.
What are the check-in and check-out times at Hotel Lugano Suites?
Check-in start time: 3 PM; Check-in end time: 3 PM. Check-out time is 1 PM. Express check-in and check-out are available.
What is there to do at Hotel Lugano Suites and nearby?
Hotel Lugano Suites has a 24-hour fitness center and a sauna.
Are there restaurants at or near Hotel Lugano Suites?
Yes, there's an onsite restaurant, MURANO.
Does Hotel Lugano Suites have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, cookware, and a refrigerator.
What's the area around Hotel Lugano Suites like?
Hotel Lugano Suites is a short 5-minute walk from Avenida Chile Shopping Center and 13 minutes' walk from Lourdes Square.
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Reviews
Hotel Lugano Suites Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.4
Location
9.4
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Mar 13, 2020
Great area of Bogota
Amazing place... and neighborhood of Bogota. Many great cafes and restaurants. I would recommend to anyone traveling to the area.
Vanessa
Vanessa, 3-night trip
Verified
8/10 Very good
Mar 3, 2020
Nice hotel, great service.
Nice rooms, GREAT service. ALL employees were very friendly.
Fantastic location in nice area with great restaurants.
After dark, only take taxis to where you want to go.
Matrassen need to be renewed!
sigfridus F.
sigfridus F., 11-night trip
Verified
8/10 Very good
Feb 25, 2020
Good hotel. Nice staff. Central location.
They didn’t have a room for me the first night. So they booked an airport pickup for me - which was very nice of them. They arranged for me to stay at BH Rosario hotel for that one night. The breakfast is good at this hotel. The staff is nice and kind. We had one loud neighbor during our stay. But otherwise the room was good. Another thing about Bogota is that the toilets don’t flush as well as they do in the states.
Siva A
Siva A, 3-night trip
Verified
10/10 Exceptional
Feb 24, 2020
En general muy buen servicio y atención. El restaurante excelente, los servicios del baño turco. Las habitaciones muy comodas. Lo que no gusto es que cobren el agua de la habitación y el cafe
Roberto
Roberto, 3-night trip
Verified
10/10 Exceptional
Feb 20, 2020
The staff was very friendly and very quick to help with anything. Would definitely stay there again
Verified traveler
4-night trip
Verified
6/10 Good
Jan 18, 2020
Buen servicio, buen localizado, las almohadas pueden mejorar.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jan 16, 2020
The place was wonderful and the staff was great
Gaston
Gaston, 4-night trip
Verified
10/10 Exceptional
Jan 7, 2020
The staff were the difference, professional and pleasant. Good location, great breakfast, green juice amazing, great bed and shower.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Dec 28, 2019
excellent service, value/price was great, personnel very kind
LuisM
LuisM, 2-night trip
Verified
8/10 Very good
Nov 27, 2019
Recomendable
Excelente ubicación, servicio y calidad. Buena relación precio-prestacion
Ricardo
Ricardo, 2-night trip
Verified
10/10 Exceptional
Nov 12, 2019
Very clean and spacious suites. Staff was friendly. Neighborhood was great, but unfortunately everything in the area was closed because it was a holiday.
Cait
Cait, 1-night trip
Verified
2/10 Poor
Nov 11, 2019
Hôtel propre mais autant ils contrôlent les entrées et sorties pas du control dans ce qui se passe à l’intérieur. De la musique à fond dans les chambres voisines jusqu’au petit matin. Et à nouveau au petit matin. Des gens qui crient dans les couloirs ... horrible. Dit à l’accueil mais rien n’a été fait.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Oct 19, 2019
Beautiful stay
This hotel is a hidden jewel. Well situated in the Chapinero district. It is located off the busy 7th avenue. The district is beautiful. Breakfast is very very nice and delicious. We really lucked out.
Gregory
Gregory, 5-night trip
Verified
8/10 Very good
Oct 7, 2019
Good hotel in great location.
Nice hotel with great breakfast buffet. Location is amazing. Our bathroom was a bit odd, shower doors let the water escape so we had to use towels to keep from flooding. Also, toiletries in bathroom are minimum.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Sep 22, 2019
Over the top customer service!
The hotel went well above expectation to make sure we had everything we needed. They messaged prior to the stay to ask what type pillows we wanted, if we wanted a heater, and other special requests. In addition, once I mentioned it was my husband's birthday, the decorated the room with flowers, balloons, wine, fruits, and cake for a minimal charge. Very attentive to our needs throughout stay. Would stay here again.
Verified traveler
4-night trip
Verified
8/10 Very good
Aug 8, 2019
It takes too much time to have hot water in shower room.
It’s the only concern I had.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jul 6, 2019
Excelente trato. Completamente personalizado
Luis
Luis, 3-night trip
Verified
10/10 Exceptional
Jul 5, 2019
Ideal para trabajo
Hotel ideal para estancias grandes, buen servicio, restauración buena y zona tranquila.
JESUS
JESUS, 5-night trip
Verified
8/10 Very good
Jun 11, 2019
Excelente atención.
Verified traveler
2-night trip
Verified
8/10 Very good
May 25, 2019
Only issue is the quality of room’s couch: really uncomfortable...
Verified traveler
5-night trip
Verified
10/10 Exceptional
Apr 22, 2019
Está muy bien la ubicación y el hotel, el servicio fue muy bueno
Verified traveler
1-night trip
Verified
8/10 Very good
Apr 21, 2019
Like everything
Nice!
Well located
Just, I couldn't change money at front desk
The rooms were very spacious; it was the size of an apartment. The breakfast buffet was excellent. The front desk staff were very helpful.
Verified traveler
3-night trip
Verified
4/10 Fair
Apr 1, 2019
the only point which I disappointed is the person at the check-out time.
Based on the web-site, my understanding is that the check-out time is 13:00. However, the reception person asked me what time I checked-out even though it was 11:30 and also his face and tone was so impolite. And also when I checked-out the hotel, he did not make his smile. Without him, this hotel is good but I will not stay this hotel again because of him