Hotel Florencia

Property class: 3
Mountain hotel with outdoor pool, near Galerías Querétaro Shopping Center

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Hotel Florencia puts you just a 5-minute drive from Galerías Querétaro Shopping Center and Alameda Hidalgo Park. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A terrace and a garden are other highlights.

Reviews

6.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, wooden headboard, two bedside tables, and a view of a cityscape through a window with yellow curtains.

Superior Room, 1 King Bed

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a desk, and a chair. There is a large window with curtains, and a view of buildings outside.

Standard Double Room, 2 Double Beds

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a wooden chair, a desk, and a small table.

Junior Suite, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Standard Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

A hotel room with two single beds, a wooden desk, a chair, and a small table.

Standard Triple Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

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About the neighborhood

Map
Av. Prolongacion Zaragoza 101, Col Jardines de Hacienda, Querétaro, QUE, 76180

What's nearby

  • HILVANA Shoe & Fashion Outlet - 10 min walk - 0.9 km
  • Galerías Querétaro Shopping Center - 15 min walk - 1.3 km
  • Plaza Santa Maria Bullring - 19 min walk - 1.6 km
  • Josefa Ortiz de Domínguez Auditorium - 12 min drive - 5.7 km
  • Aqueduct of Santiago de Querétaro - 13 min drive - 5.3 km

Getting around

  • Queretaro Intl. Airport (QRO) - 40 min drive

Restaurants

  • ‪Karnes En Su Jugo - ‬3 min walk
  • ‪Café Amadeus Jardines - ‬3 min walk
  • ‪El Fogón Del Pastor - ‬1 min walk
  • ‪Taco Stand - ‬1 min walk
  • ‪Tacos Don Héctor - ‬3 min walk

About this property

Hotel Florencia

  • Hotel Florencia puts you just a 5-minute drive from Galerías Querétaro Shopping Center and Alameda Hidalgo Park. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A terrace and a garden are other highlights.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 73 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

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Reviews

Hotel Florencia Reviews

6.8

Good

6.8

Cleanliness

8.0

Location

7.0

Staff & service

6.4

Property conditions & facilities

Popular mentions

Water
Room
Shower

Reviews

Verified review

2/10 Poor

False advertising, so hot in the room
Verified review

8/10 Very good

All good
Verified review

6/10 Good

They hard mattresses and pillows are incomfortable to rest on, they facilites, in general, require maintenance.
Verified review

6/10 Good

0
Verified review

4/10 Fair

There was not warm water for the shower. Some light bulbs were defective. The remote control had to be replaced four times.
Verified review

6/10 Good

I am torn regarding the review that I want to give to this hotel. First it looks like an abandoned hotel from a video game or a movie. Which is scary but at the same time thrilling. It's a very safe place to be honest and the staff were nice. Its is cheap but not crappy, just old. I was a little scared just because it looks abandoned however once that I was over my prejudices it was a nice stay. The room was very spacious, quiet and clean. They told me at reception that they didn’t have hot water, but I took a shower and the water was hot. I definitely would stay there again and would take some creepy pictures in the process. If you have a twisted sense of humor like I do, you would love it.
Verified review

10/10 Exceptional

Buena atención y servicio de estacionamiento
Verified review

2/10 Poor

La alberca no está disponible , pero lo peor es que no hay agua caliente, varias personas que nos hospedamos ahí tuvimos el mismo problema y sin solución.
Verified review

8/10 Very good

Bien
Verified review

6/10 Good

El hotel está bonito pero las instalaciones están deterioradas, guarda un olor como a humedad o Moo
Verified review

8/10 Very good

El personal no es tan amable y en algunas ocasiones se notaba que no estaban informados de los trámites porque tardaban mucho en resolver
Verified review

6/10 Good

El hotel es lindo y áreas muy amplias, personal muy amable, pero le falta muuuucho mantenimiento, alfombras rotas, el baño olía a drenaje, y el desayuno apenas tibio.
Verified review

10/10 Exceptional

Todo muy bien
Verified review

2/10 Poor

La habitación estaba muy descuidada, la alfombra se veía sucia, tenía restos de basura, el edredón estaba roto y tenía manchas amarillas, toallas viejas, en el baño había basura en el bote antes de usarlo y lo peor fue encontrar cabellos en las sábanas y en las almohadas, decidimos irnos.
El edredón estaba viejo, roto y amarillento.
Verified review

8/10 Very good

Personal amable, habitación limpia. El único detalle fue que el agua caliente tardaba mucho en salir. Y como no hay que ser desperdiciados y menos con el agua, pues tocó baño de agua fría. Lo demás muy bien.
Verified review

4/10 Fair

Me hospede dos noches ya que tenia un congreso y el lugar es ideal por cercania, al llegar en la noche nos dimos cuenta que las sabanas,cobija efredon etc estaba sucios (no cambiaron nada del hospedaje anterior) hicimos nuestra queja en recepcion pero solo nos llevaron unas almohadas limpias... y lo demas ? Le importo nada ademas el chico alto de recepcionista muy grosero. No lo recomiendo
Verified review

6/10 Good

Para los costos que cobra el hotel le hace falta mantenimiento en instalaciones, la habitación que le tocó a mis papás olía fuertemente a caño, las cobijas que te ponen en están rotas la caja fuerte no funciona los refrigeradores viejos y medio enfrían.
Verified review

10/10 Exceptional

La habitación de muy buen tamaño, buen higiene y el personal es amable.
Verified review

2/10 Poor

NO HABIA AGUA CALIENTE EN NINGUN DIA YBEN NINGUNA HABITACION VENDEN UN SERVICIO FALSO
Verified review

4/10 Fair

La habitación tenía mal olor, no había papel en el baño y las almohadas están sucias
Verified review

8/10 Very good

Falta mantenimiento y limpieza a detalle
Verified review

6/10 Good

Hotel sencillo, no se parece a las fotos. Las habitaciones son oscuras, viejas y el baño en mal estado, en general las instalaciones están desgastadas, sucias y algo abandonadas. Positivo es que están insonorizadas y no se escucha nada del exterior al igual que cuentan con estacionamiento gratis.
Verified review

6/10 Good

El agua para bañar estaba de fría a media tibia…
Verified review

8/10 Very good

Jamás me salió agua caliente en la regadera
Verified review

8/10 Very good

Todo bien