Underwhelmed by our stay, especially considering the price. The suite was adequate but clearly in need of some care and maintenance. The bathroom had visible mold and an unpleasant musty smell, and although an air system was installed, it was not working.
The pools were also disappointing, as they struggled to maintain a comfortable temperature. In addition, the spa was far too crowded, which significantly detracted from the relaxing experience we had hoped for. As oppose to previous experience with was much more pleasant.
One suggestion would be to introduce a booking system with limited time slots, perhaps every two hours, to better manage the number of guests using the spa, particularly when the hotel is at full capacity. This would help ensure a more peaceful and enjoyable experience for everyone.