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Volando Urai Spring Spa and Resort

4.0 star property
Adults-only hotel with spa, near Wulai Old Street

Choose dates to view prices

Photo gallery for Volando Urai Spring Spa and Resort

2 restaurants, breakfast served
Outdoor pool
Lobby
Property amenity
Front of property - evening/night
Near Wulai Old Street, Volando Urai Spring Spa and Resort offers a serene escape with free breakfast, a rejuvenating full-service spa, and two on-site restaurants. Enjoy the hot springs/mineral springs or unwind in the steam room while staying connected with in-room WiFi. Guest reviews praise this hotel’s first-rate property condition.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free breakfast
  • 24/7 front desk
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Full-service spa
  • Hot springs
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • Massage/treatment rooms
  • 2 meeting rooms
  • Airport shuttle
  • Limo/town car service

Feel at home (6)

  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator

Why we love this property

Spa serenity
The hotel features a full-service spa offering aromatherapy and body scrubs. Hot springs, saunas, and steam rooms create a blissful escape.
Riverside luxury history
Located in a historical district alongside a river, this luxury hotel offers curated decor that complements the storied surroundings.
Epicurean experiences
Discover culinary delights at 2 restaurants in this hotel. The complimentary local cuisine breakfast adds authentic flavor to each morning.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Grandview Double Room, River View (Include French Dinner and American Breakfast)

1 bedroom, premium bedding, down comforters, free minibar

Grandview Double Room, River View (Include French Dinner and American Breakfast)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Pillow menu
Blackout drapes/curtains
  • 46 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Rooftop Suite Double (Include French Dinner and American Breakfast)

Rooftop Suite Double (Include French Dinner and American Breakfast) | 1 bedroom, premium bedding, down comforters, free minibar

Rooftop Suite Double (Include French Dinner and American Breakfast)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Balcony
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Pillow menu
  • 59 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Grandview Twin Room, River View (Include French Dinner and American Breakfast)

Grandview Twin Room, River View (Include French Dinner and American Breakfast) | 1 bedroom, premium bedding, down comforters, free minibar

Grandview Twin Room, River View (Include French Dinner and American Breakfast)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Pillow menu
Blackout drapes/curtains
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Rooftop Suite Twin (Include French Dinner and American Breakfast)

Rooftop Suite Twin (Include French Dinner and American Breakfast) | 1 bedroom, premium bedding, down comforters, free minibar

Rooftop Suite Twin (Include French Dinner and American Breakfast)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Interior

Beauty Garden Hotel

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
7.8 out of 10, Good, 169 reviews
The price is $53
$61 total
includes taxes & fees
Nov 13 - Nov 14
Beauty Garden Hotel
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About the neighborhood

Map
No.176,Sec. 5, Xinwu Rd, Wulai Dist., New Taipei City, 23341

What's nearby

  • Wulai Old Street - 2 min drive - 1.9 km
  • Wulai Waterfalls - 5 min drive - 4.2 km
  • Yunxian Park - 5 min drive - 4.2 km
  • XinXian Trail - 7 min drive - 5.9 km
  • National Taiwan University - 20 min drive - 20.9 km

Getting around

  • Songshan Airport (TSA) - 67 min drive
  • Taoyuan International Airport (TPE) - 79 min drive
  • Wulaitai Station - 13 min drive
  • Ankang Station - 15 min drive
  • Wulai Scenic Train Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪山地美食屋 - ‬2 min drive
  • ‪月球:純正原住民山豬肉香腸 - ‬2 min drive
  • ‪翠山飲食店 - ‬2 min drive
  • ‪雅各道地原住民山豬肉香腸 - ‬2 min drive
  • ‪Siliq - ‬14 min walk

About this property

Volando Urai Spring Spa and Resort

When visiting New Taipei City, Volando Urai Spring Spa and Resort is a great choice to consider. Guests can visit the spa to be pampered with massages, body scrubs, or body treatments, and Soyan, one of 2 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include a hot tub, a sauna, and a steam room. Fellow travelers say great things about the overall property condition.

At a glance

DONE

Hotel size

    • 22 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Late check-in subject to availability
    • Minimum check-in age: 20
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 8
    • Minimum check-in age is 20
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Onsite parking includes off-street options
    • Free offsite parking within 6562 ft
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–11:00 AM
  • 2 restaurants
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Hot springs

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Mosquito nets
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • DVD player
  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Spring water bathtub
  • Bathtub or shower
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Dasha Spa has 5 treatment rooms. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna. The spa is open daily. Guests under 12 years old are not allowed in the spa. There are hot springs open between 10:00 AM and 11:00 PM.

Dining

Soyan - This fine-dining restaurant serves breakfast and dinner. Reservations are required.
Siliq Restaurant - This restaurant serves lunch and dinner. Reservations are required. Open daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed on Wednesday:
  • Hot springs

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Hot springs access available from 10:00 AM to 11:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Also known as

Urai Volando
Volando Urai
Volando Urai Spring
Volando Urai Spring Spa
Volando Urai Spring Spa & Resort New Taipei City
Volando Urai Spring Spa New Taipei City
Volando Urai Spring Spa Resort
Volando Urai Spring Spa Resort New Taipei City
Volando Urai Spring Taipei Ci
Volando Urai Spring Spa And
Volando Urai Spring Spa and Resort Hotel
Volando Urai Spring Spa and Resort New Taipei City
Volando Urai Spring Spa and Resort Hotel New Taipei City

Frequently asked questions

Does Volando Urai Spring Spa and Resort offer free cancellation for a full refund?

Yes, Volando Urai Spring Spa and Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Volando Urai Spring Spa and Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Volando Urai Spring Spa and Resort?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Volando Urai Spring Spa and Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Volando Urai Spring Spa and Resort?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon.

What is there to do at Volando Urai Spring Spa and Resort and nearby?

Onsite recreation at Volando Urai Spring Spa and Resort includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Volando Urai Spring Spa and Resort also has a sauna and a steam room.

Are there restaurants at or near Volando Urai Spring Spa and Resort?

Yes, there are 2 onsite restaurants.

Does Volando Urai Spring Spa and Resort have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

What's the area around Volando Urai Spring Spa and Resort like?

Volando Urai Spring Spa and Resort is located by the river in Wulai. Popular attractions include Taipei 101, which is 24 minutes away by car.

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Volando Urai Spring Spa and Resort Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Loved our time during our staff. Everything was top notch, and staff were very friendly. Highly would recommend to anyone staying in Wulai, and would definitely try to stay longer on my next visit!
FELICIA, 1-night trip

8/10 Very good

Everything very nice. Wish food can do better.
chen, 1-night trip

2/10 Poor

スタッフは全く教育されておらず、ホスピタリティのかけらも、サービスの概念も全く無い。レストランが2タイプあるが、どちらも最悪。タイヤル族をフューチャーしていると謳っているが、冒涜に近い。ルレエシャトーだからと信頼して予約したが、ルレエシャトーも落魄れたものだ。 とにもかくにも、最悪。
Takako, 2-night trip

10/10 Exceptional

除了交通一切都很好
Chia Yu, 1-night trip

10/10 Exceptional

We had a wonderful time staying at this hotel and the staff was really lovely, patient and helpful. I misread the French menu and didn’t see that they didn’t have a main course option which I could choose as a pescatarian, and they made a last minute substitution perfectly. I would highly recommend anyone seeking a restful getaway to opt for Volando. Our only suggestion is if there could be a gym added (but the surroundings are perfect for hiking)!
2-night trip

10/10 Exceptional

事前の予約が必要ですがMRT新店駅よりシャトルバスサービスがあるので、便利です。 静かでとてもゆっくりすることが出来ました。ぜひまた訪れたいです。 大浴場の使い方が少し分かりにくかったです。もう少し詳しい案内があるといいと思いました。
Mayuko, 1-night trip

10/10 Exceptional

Excellent!
Yorke, 1-night trip

10/10 Exceptional

良好服務態度、絕美的風景與人文

良好服務態度，絕美的風景與人文。餐廳舒適，一泊四食的豐盛餐點，兼具健康與美味。 館內整潔，處處有令人驚艷的芬芳，但角落的蜘蛛網、斑駁的外牆、過度生長的通道間植栽、老舊的大浴場衛浴設備是稍微扣分的地方。
Hsu-yao, 2-night trip

8/10 Very good

人文的經營很用心,但是設備可能因為年久未再整理,感覺有些不搭; 節目很用心安排,但是環境腹地局限,活動範圍太小; 早晨湯池開放時間太晚
chen-chia, 1-night trip

10/10 Exceptional

舒服輕鬆療癒

一走入大廳聞到香氛精油，整個心情都放鬆下來，下午茶、晚餐、宵夜和早餐都非常好吃，房間內提供的音樂也很適合沈澱心情，真的可以感受到酒店希望入住的房客都可以享受生活，可惜這次沒看到生活儀式藝術表演，之後有機會一定會再來～
1-night trip

8/10 Very good

高級住宿體驗

頂級住宿體驗，從代客停車、辦理手續、幫忙拿行李進房到介紹房間及整體飯店都非常棒，下午茶精緻好吃，大浴池則稍微普通，但有戶外浴池，在低溫中泡溫泉很舒服，唯一可以挑剔的是餐點部分，感覺食材都很高級，但呈現出來的味道很還好，有可能是我們自己口味不合，但晚餐上菜速度實在太慢，整體吃完大概要2小時，難道是因為是法式的所以連上菜速度都要法式?早餐一樣也是口味上沒有很喜歡，但整體餐點的呈現方式都是很高級根與有質感的，床的部分非常舒適無可挑剔，房內飲品皆免費，浴室硬體及備品也都非常高級舒適，唯一小缺點是浴池是用石頭材質砌成的，可能當天真的太冷，熱水竟然無法維持，導致熱水放滿後呈現上面水很熱，下面卻是溫涼的水溫，真的不誇張，一直狂加熱水也一樣，而且會導致上面的水溫太高，這種現象還是第一次遇到，石頭沒泡到水的部分也冰的可以，所以合理推測是石頭導冰的速度過快導致的。整體來說仍是非常棒的體驗
1-night trip

8/10 Very good

Old hotspring hotel in a great location in Urai

The property was quite old but fairly well-maintained. We stayed in a bigger room but the room smelled damp and a bit moldy. The public hotspring is nice but weekend could be quite crowded.
Joseph I-Chieh, 1-night trip

10/10 Exceptional

環境優美、硬體需更新

飯店整體來說佔地不大，比較無法飯後散散步。 但服務人員的態度優良，很專業。 房間裡有一點濕，所以有點味道，但有除濕機，就稍微好點。 但整體來說是不錯的。
Chih Chun, 1-night trip

8/10 Very good

餐點真的很有水準。好吃，
Chi chen, 1-night trip

10/10 Exceptional

整體來說是好的 只是不巧遇到飯店消毒 房內有死蟑螂 撇除蟑螂 是滿分住宿
Meng-Liang, 1-night trip

10/10 Exceptional

服务非常惊艳。
HaoHsin, 1-night trip

8/10 Very good

Beautiful property and view, wonderful staffs. Some parts of the building showing signs of aging. The infinity pool is now only used for performances, wish they reopen it for swimming.
1-night trip

10/10 Exceptional

住宿佳

住宿佳 餐飲尚可
Hui Chen, 1-night trip

8/10 Very good

Nice place for relaxation

Nice place to relax
Hsin Yu, 1-night trip

10/10 Exceptional

很棒的渡假休養的飯店，還有美食可以享用！
YIPING, 1-night trip

8/10 Very good

尚待加強

以這樣的房價 住宿品質尚待努力
CHIH HUNG, 1-night trip

10/10 Exceptional

완전 굿굿!!

호캉스 제대로 할수 있는 곳입니다. 매년 갈 예정입니다.
YOONKYUNG, 3-night trip

2/10 Poor

超爛的飯店

我是訂一大床！！超爛的～大包小包到那邊！才說只能兩張單人床合併～25000一晚的水準我也是見識到了
Kai ho, 1-night trip

10/10 Exceptional

Exceptional services and great view. Definitely would come back in the future.
1-night trip

8/10 Very good

還好

不過不失吧，畢竟酒店也比較老，確實有一點老化了，但同區最好的酒店仍是你，雖然價格有一點貴。
1-night trip