Gateways Inn & Restaurant puts you just a 5-minute drive from Tanglewood Music Center and Shakespeare and Company. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, The Mount and Berkshire Botanical Garden are within a short drive.
Gateways Inn & Restaurant puts you just a 5-minute drive from Tanglewood Music Center and Shakespeare and Company. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, The Mount and Berkshire Botanical Garden are within a short drive.
At a glance
Hotel size
11 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
What to do
Golfing nearby
Hiking/biking trails nearby
Downhill skiing nearby
Snowboarding nearby
Winery tours nearby
Working away
Business center
Meeting room
Conference space
Services
Front desk (limited hours)
Wedding services
Facilities
1 building/tower
Built in 1912
Terrace
Television in common areas
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Upper floors accessible by stairs only
4 stairs to reach property
Room amenities
Be entertained
30-inch flat-screen TV
Digital TV channels
Streaming services
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Soap and shampoo
Hair dryer (on request)
Towels
Toilet paper
Food and drink
Free bottled water
More
Housekeeping on request (surcharge)
Fees & policies
Optional extras
Housekeeping is available for an extra charge and varies based on length of stay and unit size
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 20 to May 10:
Bar/Lounge
Dining venue(s)
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
Bar/lounge
Dining venue(s)
The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
Bar/lounge
Dining venue(s)
Children & extra beds
Rollaway beds are available for USD 40.0 per day
Policies
Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
State tax ID - C0012071520
Also known as
Gateways Inn
Gateways Inn Lenox
Gateways Lenox
Gateways & Restaurant Lenox
Gateways Inn & Restaurant Hotel
Gateways Inn & Restaurant Lenox
Gateways Inn & Restaurant Hotel Lenox
Frequently asked questions
Are pets allowed at Gateways Inn & Restaurant?
Sorry, pets aren't allowed.
Is parking offered on site at Gateways Inn & Restaurant?
Yes, there's free self parking.
What are the check-in and check-out times at Gateways Inn & Restaurant?
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Gateways Inn & Restaurant and nearby?
During the winter, enjoy fun activities nearby like cross-country skiing and snowboarding, and return when the snow melts for a round of golf at the nearby golf course.
Are there restaurants at or near Gateways Inn & Restaurant?
Yes, there's an onsite restaurant.
What's the area around Gateways Inn & Restaurant like?
Gateways Inn & Restaurant is a short 3-minute walk from Lenox Library and 11 minutes' walk from Shakespeare and Company.
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Reviews
Gateways Inn & Restaurant Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
9.4
Location
8.6
Staff & service
8.2
Property conditions & facilities
Popular mentions
Room
Service staff
Food
Breakfast
Reviews
Verified review
6/10 Good
Aug 30, 2026
Everything was very clean and the staff was very nice. However, it was minimally staffed with no around after 8pm. You could not have a drink at the bar after 8pm as well. The breakfast was lovely.
Verified review
10/10 Exceptional
Jul 6, 2026
We laughed our room at the end. It was a beautiful spacious room, a large shower. Everything was very clean and we had a delicious breakfast!
Verified review
10/10 Exceptional
Nov 2, 2025
Even it was off season, Great place to stay and very Friendly Staff.
Verified review
10/10 Exceptional
Jun 29, 2025
Very well kept property, nice restaurant and is in a great area
Verified review
10/10 Exceptional
Jan 11, 2026
Gateways Inn is a fantastic place to stay! The staff was very courteous and the room was spacious and very clean. The breakfast was included and very tasty. I highly suggest a stay there if you are planning on visiting the Berkshires!!!
Verified review
10/10 Exceptional
Oct 23, 2024
very comfortable and pleasant hotel.
Verified review
10/10 Exceptional
Jan 11, 2026
Our room and the shared inn living areas were just outstanding. The manager was extremely helpful and courteous and very pleasant.
Verified review
10/10 Exceptional
Dec 29, 2025
Wonderful old world feel. The suite had marble sink and was comfortably warm. Staff were very friendly and welcoming!
Verified review
6/10 Good
Dec 29, 2025
All was good except the room we got was right above the front metal door which rattled all night and shook/shocked us uncomfortably the entire stay.
Food/breakfast was fantastic.
Verified review
10/10 Exceptional
Jan 18, 2025
Always a good place to stay. And so convenient to walk to all the restaurants and shops in town.
Verified review
10/10 Exceptional
Jun 30, 2025
Such a lovely stay at the Gateway in Lenox. Easy check in, room was well appointed, clean, comfortable, and quiet. Great location within Lenox - walkable to lots of stores, restaurants, etc. Looking forward to our next stay.
Verified review
10/10 Exceptional
Sep 14, 2023
Charming, historic property situated in a very beautiful and scenic part of the Berkshires. Very unique in all it has to offer.
Verified review
10/10 Exceptional
Oct 9, 2025
Didn’t shop! But good location. Staircase a problem for me!
Verified review
8/10 Very good
Oct 15, 2024
Everything was great but we didnt realize our room only had a tub with shower attachment not an actual shower.
Verified review
8/10 Very good
May 24, 2026
Great location.
Verified review
10/10 Exceptional
Dec 14, 2025
Everything was just as we would have wished for.
Verified review
10/10 Exceptional
Jul 6, 2023
Food was delicious
Verified review
6/10 Good
Sep 26, 2024
It was a lovely place but not up to B&B standards in my opinion.
Verified review
10/10 Exceptional
May 21, 2023
Full Breakfast. Live Music. Very Hospitable Staff.
Verified review
4/10 Fair
Apr 24, 2024
Was No room service ! Had to ask for towels and no one around for a roll of toilet paper had to get one from bathroom In lobby Accidentally left husbands pjs called to see if they could be sent they said the housekeeper threw them away thought they were garbage!!!😳 not a good answer
Verified review
6/10 Good
May 7, 2022
Quiet and clean enough.. but seems like they're going through some transitions or we caught them off season... felt a little shabby/bare, like the rooms needed a refresher -- doesn't look or feel like the photos on the website. And there was never any staff around. It was fine for a work trip where I was hardly ever there, but I wouldn't stay there for pleasure.
Verified review
10/10 Exceptional
Dec 6, 2021
Great place. Great staff. Great food & cocktails. Perfectly located.
Verified review
10/10 Exceptional
Oct 4, 2021
Comfortable, traditional inn with excellent service and restaurant. Facilities were clean and up to date.
Walking distance to everything in town. Highly recommended.
Verified review
4/10 Fair
Aug 8, 2021
New owners and not ready to open. No service for breakfast( as advertised..gave us a card for a local deli which was overwhelmed ,no room clean up ( dirty linens on floor from last guest,)or towels…told us to go in to the linen room and help,ourselves. Our registration wasn’t in their computer…fortunately we had a copy.I understand that it’s hard to find help but we were completely on our own and had paid over $300. Per night.
Verified review
2/10 Poor
Jun 2, 2021
They were closed. It was prepaid and when I arrived there was no one on duty. The phone message said it might take 24 - 48 hours before my call would be returned.