Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is 10:00 AM
DONE
Special check-in instructions
The front desk is open daily from 10:00 AM - 10:30 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only)*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Free onsite self parking
Property amenities
Food and drink
Gas grills
Services
Front desk (limited hours)
Virtual front desk
Facilities
Garden
Terrace
Seasonal outdoor pool
Outdoor furniture
Walkway to water
Room amenities
Home comfort
Iron/ironing board (on request)
Washing machine
Sleep well
Blackout drapes/curtains
What to enjoy
In-room massage
Stay connected
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Fees & policies
Refundable deposits
Breakage deposit: EUR 1000
A damage deposit of EUR 1000 will be collected before check-in
This property's damage deposit is payable via a secure link and is due within 72 hours after booking. Advance payment of the damage deposit is required to check in.
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.93 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.
Pets
Pets are allowed for an extra charge of EUR 10 per pet, per day (maximum EUR 70 per stay)
Pool, spa, & gym (if applicable)
The seasonal pool is open from June 01 to September 30
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts cash.
Frequently asked questions
Is there a pool at Hacienda serena?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hacienda serena?
Yes, dogs are welcome. There's a charge of EUR 10 per pet, per day.
Is parking offered on site at Hacienda serena?
Yes, there's free self parking.
What are the check-in and check-out times at Hacienda serena?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.
What is there to do at Hacienda serena and nearby?
Hacienda serena has a seasonal outdoor pool and a garden.
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