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Resort La Ginabelle

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Nestled by the river, Resort La Ginabelle offers a tranquil retreat for families. Cycle through the picturesque landscape or unwind at the spa with a facial, body treatment, or manicure/pedicure. Enjoy quality time in the playground and arcade/game room while staying connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free babysitting
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Train station pick-up service

For families (6)

  • Babysitting (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Premium TV channels
  • Garden
The current price is $378
$402 total
includes taxes & fees
Jun 11 - Jun 12

Why we love this property

Dive into bliss
An inviting outdoor pool beckons at this hotel, surrounded by comfortable loungers for ultimate poolside relaxation.
Wellness sanctuary
Full-service spa with massages and body treatments in couples rooms. Sauna, hot tub, and garden enhance this mountain riverside retreat.
Sleep in luxury
Drift into dreamland on memory foam mattresses with premium, hypo-allergenic bedding. Wake up refreshed to enjoy the balcony views and free minibar.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, down comforters, memory foam beds, minibar

Comfort Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, down comforters, memory foam beds, minibar

Comfort Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room with Partial Matterhorn View

Standard Double Room with Partial Matterhorn View | Premium bedding, down comforters, memory foam beds, minibar

Standard Double Room with Partial Matterhorn View

10.0 out of 10
Exceptional
(10 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium double room with Matterhorn View

Premium double room with Matterhorn View | Premium bedding, down comforters, memory foam beds, minibar

Premium double room with Matterhorn View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment

Comfort Apartment | Premium bedding, down comforters, memory foam beds, minibar

Comfort Apartment

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 46 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment with Matterhorn View

Superior Apartment with Matterhorn View | Premium bedding, down comforters, memory foam beds, minibar

Superior Apartment with Matterhorn View

  • Mountain view
  • 48 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Large Twin Sofa Beds

View all photos for Premium Apartment with Matterhorn View

Premium Apartment with Matterhorn View | Living area | 43-inch TV with cable channels, heated floors

Premium Apartment with Matterhorn View

  • Mountain view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Double Room

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance
Hotel Ambassador Zermatt
Zermatt
  • Pool
  • Free breakfast
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 521 reviews
The price is $331
$354 total
includes taxes & fees
Jun 8 - Jun 9
Hotel Ambassador Zermatt
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About the neighborhood

Map
Vispastrasse 52, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 5 min walk - 0.4 km
  • Tour Monte Rosa - 5 min walk - 0.4 km
  • Matterhorn Museum - 8 min walk - 0.7 km

Getting around

  • Sion (SIR) - 78 min drive
  • Zermatt (QZB-Zermatt Train Station) - 5 min walk
  • Zermatt Station - 5 min walk
  • Zermatt Gornergratbahn Station - 6 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Bazaar - ‬5 min walk
  • ‪Le Petit Royal - ‬7 min walk
  • ‪Golden India - ‬6 min walk
  • ‪Schweizerhof Kitchen - ‬7 min walk

About this property

Resort La Ginabelle

  • Resort La Ginabelle offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or facials. An outdoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 66 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 11:00 PM
    • Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
    • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free babysitting
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Train station shuttle from 7:30 AM to 8:00 PM*
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Playground
  • Free babysitting

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Ski storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Steam room

Room amenities

Be entertained

  • 43-inch TV
  • Premium cable channels

Home comfort

  • Heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes and slippers
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Balcony
  • Individually furnished
  • Separate sitting area
  • Heated floors

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Ginabelle

Ginabelle Hotel

Ginabelle Hotel Zermatt

Ginabelle Zermatt

La Ginabelle

Resort La Ginabelle Hotel

Resort La Ginabelle Zermatt

Resort La Ginabelle Hotel Zermatt

Frequently asked questions

Is there a pool at Resort La Ginabelle?

Yes, there's an outdoor pool.

Are pets allowed at Resort La Ginabelle?

Sorry, pets aren't allowed.

Is parking offered on site at Resort La Ginabelle?

Sorry, there's no onsite parking at Resort La Ginabelle.

What are the check-in and check-out times at Resort La Ginabelle?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 11 AM.

What is there to do at Resort La Ginabelle and nearby?

During the winter, enjoy nearby recreation like downhill skiing and snowboarding, and return when the snow melts for cycling and hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Resort La Ginabelle also has a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Resort La Ginabelle?

Yes, there's an onsite restaurant.

Does Resort La Ginabelle have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Resort La Ginabelle like?

Resort La Ginabelle is located by the river, a short 5-minute walk from Zermatt (QZB-Zermatt Train Station) and 3 minutes' walk from Zermatt–Sunnegga Funicular.

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Reviews

Resort La Ginabelle Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet offered a wide variety of options and was consistently described as delicious. (17 reviews)
  • The spa facilities were outstanding, luxurious, and truly wonderful with multiple pools, sauna options, and exceptional service. (11 reviews)
  • The pool was wonderful, warm, and clean, offering a great way to relax and unwind. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Family friendly
View
Location
Spa
Train station
Food
Booking

Reviews

Verified

10/10 Exceptional

Hôtel was extremely well presented, breakfast choice excellent.
Neville, 1-night trip
Verified

10/10 Exceptional

Resort La Ginabelle was absolutely amazing! Great location, wonderful staff, clean rooms and common areas, and one of the best breakfasts I've ever had included with a stay. They even put out table with great treats in the lounge every day for those who return from skiing. Even the ski room, lockers, and spa area was a perfect 10. I will definitely stay here again if I ever come back to Zermatt.
Ronald, 7-night trip
Verified

10/10 Exceptional

Great spacious rooms, nice staff, and located in a great spot within Zermatt
Julian, 3-night trip
Verified

8/10 Very good

The location was great
LINA, 7-night trip
Verified

10/10 Exceptional

Staff did nice job keeping room and all areas clean
Matthew, 4-night trip
Verified

10/10 Exceptional

This is hands down one of the best hotels we’ve stayed at. The breakfast buffet is epic and the spa is very well appointed with multiple pools and sauna options. Our room was also impressive with modern and comfortable amenities capped off by a view of the Matterhorn!
David, 2-night trip
Verified

10/10 Exceptional

Solid, comfortable well located

Great location, great spa and friendly staff. Excellent variety at the well stocked breakfast buffet.
Kyle, 4-night trip
Verified

10/10 Exceptional

Amazing hotel
Amin, 5-night trip
Verified

10/10 Exceptional

This hotel is top notch in all aspects. Staff is awesome, helpful and friendly. Spa is off the charts wonderful. Location is close to the train station and a short walk to the heart of town. I can’t recommend this hotel enough.
Karl, 2-night trip
Verified

10/10 Exceptional

Beautiful view great location, beautiful room
Clifford, 2-night trip
Verified

10/10 Exceptional

Such a great view of the Mattehorn mountain, specially at sun rise. Very friendly staff. Good location. Everything was spot on.
Mamta, 2-night trip
Verified

10/10 Exceptional

Beautiful Place

Fantastic hotel, pool was very warm & clean
Matterhorn in background
3-night trip
Verified

10/10 Exceptional

The standard of hotel was exceptional. Excellent assortment of options for breakfast. Rooms immaculate and very spacious. Staff were so friendly and helpful nothing was a problem
Karen, 2-night trip
Verified

10/10 Exceptional

great facility with excellent SPA, extreme friendly staff and delicious breakfast / dinner, located 5 minutes from Sunnega station that takes you to the slopes
Heinz, 5-night trip
Verified

10/10 Exceptional

Super wellness!
Raphael, 2-night trip
Verified

10/10 Exceptional

Excellent visit in Zermatt

Very friendly staff and they have a free shuttle for train station transport. Also very kid friendly
Sara, 1-night trip
Verified

10/10 Exceptional

I would absolutly recommend this property to anyone looking to blown away by an exceptional resort. We went to plenty of bars around Zermatt, and the best creative cocktails to be had are at La Ginabelle.
Patrick, 5-night trip
Verified

10/10 Exceptional

Amazing property, would definitely stay here again. We had a 2 bed 2 bath apartment which was perfect for our family of 4. Close to the lift and shopping and dinning options.
Claire, 4-night trip
Verified

10/10 Exceptional

very nice room, swimming pools and breakfast. we do enjoy it a lot ; )
FEI FEI, 1-night trip
Verified

10/10 Exceptional

It’s an awesome property. Their staff is also welcoming and helpful. I loved their breakfast as they had many options for vegetarians as well. Highly recommend this property if you are visiting Zermatt.
Pratika, 2-night trip
Verified

10/10 Exceptional

The hotel is excellent!! Close walk from the train station with complementary transfer available. Modern clean, excellent food, great service. The spa and pool were wonderful. Highly recommend!
Christine, 1-night trip
Verified

10/10 Exceptional

Great place for families - even don’t think about any other place. Amazing spa amenities and kids room. All people are friendly and the atmosphere is very positive.
nikolai, 6-night trip
Verified

10/10 Exceptional

It’s amazing. The breakfast it’s super good!!! The pool is awesome! I really recommend this hotel!
Nayeli Lizbeth García, 2-night trip
Verified

10/10 Exceptional

Most amazing property with great food and spa/pool. Perfect for adults and families. This is our 3rd time h we look at other properties but we always come back! Beat staff and great environment. Recommend 5 stars!
Abby, 7-night trip
Verified

10/10 Exceptional

Great resort super friendly staff. We stayed there for a ski holiday. 5 minute walk to the Sunnegga funicular and right across the street from the blue shuttle to get to the other lifts. The breakfast was great and our family enjoyed the Spa facilities after our days of skiing. Highly recommend this hotel.
Kimberly, 4-night trip