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The Square

3.5 star property
Surabaya hotel with full-service spa, connected to a shopping center

Choose dates to view prices

The Square, connected to a shopping center, offers an inviting getaway. Unwind with a massage at the onsite spa or enjoy drinks by the poolside bar. With free in-room WiFi and multilingual staff, you'll find convenience and comfort here.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and pool bar
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Room service
  • Coffee shop/cafe
  • 7 meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Similar properties

Outdoor pool
The Southern Hotel Surabaya
Surabaya
  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 81 reviews
The price is $32
$39 total
includes taxes & fees
May 27 - May 28
The Southern Hotel Surabaya
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About the neighborhood

Map
Siwalankerto Street 146-148, Surabaya, East Java, 60236

What's nearby

  • Petra Christian University - 3 min walk - 0.3 km
  • City of Tomorrow - 18 min walk - 1.6 km
  • Pelita Harapan University Surabaya - 20 min walk - 1.7 km
  • Universitas Islam Negeri Sunan Ampel Surabaya - 8 min drive - 4.1 km
  • Tunjungan Plaza - 20 min drive - 12.8 km

Getting around

  • Surabaya (SUB-Juanda) - 21 min drive
  • Surabaya Gubeng Station - 26 min drive
  • Surabaya Pasar Turi Station - 27 min drive
  • Tandes Station - 34 min drive
  • Kertomenanggal Station - 19 min walk
  • Jemursari Station - 22 min walk
  • Waru Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bubur ayam citra - ‬1 min walk
  • ‪Wisma Savannah Syariah - ‬1 min walk
  • ‪Gerobak Nasi Goreng - ‬1 min walk
  • ‪Be' Waffle Ice Cream - ‬1 min walk
  • ‪starNUR - ‬1 min walk

About this property

The Square

At The Square, you'll be within a 15-minute drive of Tunjungan Plaza. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a poolside bar, and a fitness center.

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a negative Antigen COVID-19 test result
    • Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping
  • Pool table

Working away

  • 7 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 28-inch LCD TV
  • Premium cable channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Refundable deposits

  • Deposit: IDR 295000 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 70000 for adults and IDR 50000 for children
  • Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle
  • Early check-in can be arranged for an extra charge of IDR 180000 (subject to availability)
  • Late check-out can be arranged for an extra charge of IDR 180000 (subject to availability)

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the fitness facility without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Square Apartment Arcade

Square Apartment Arcade Hotel

Square Apartment Arcade Hotel Surabaya

Square Apartment Arcade Surabaya

Square Surabaya Hotel

Square Surabaya

The Square Hotel

The Square Surabaya

The Square Hotel Surabaya

The Square Surabaya Hotel Powered by Archipelago

Frequently asked questions

Is there a pool at The Square?

Yes, there's an outdoor pool.

Are pets allowed at The Square?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Square?

Yes, there's free self parking.

Is airport shuttle service offered by The Square?

Yes, an airport shuttle is available. The charge is IDR 150000 per vehicle.

What are the check-in and check-out times at The Square?

Check-in start time: 2 PM; Check-in end time: midnight. There's a charge of IDR 180000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of IDR 180000 (subject to availability).

What is there to do at The Square and nearby?

The Square has a spa and an outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near The Square?

Yes, there's an onsite restaurant.

Does The Square have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Square like?

The Square is located a short 3-minute walk from Petra Christian University.

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Reviews

The Square Reviews

7.8

Good

8.0

Cleanliness

7.2

Location

7.6

Staff & service

7.8

Property conditions & facilities

Reviews

Verified

6/10 Good

In university are, rooms are occupied by the student and they come and go throughout the day so the elevator is always busy. Lobby is not on ground level and the elevator to the ground level is separated to the one goes to your room. The cleaning staff is very polite and friendly
14-night trip
Verified

8/10 Very good

The staff are very helpful.
3-night trip
Verified

4/10 Fair

Mimpi

Tidak Ada yang mengesankan, dari awal proses check in, mmg saya tiba lebih awal, tapi cars penyampaian kurang berkenan, setiap Naik Harus Minta akses, suara pendingin yang berisik, staff restaurant membuka sepatu (laki2), memakai sepatu, mengambil piring tanpa mencuci tangan, cukup Satu Kali in saja
4-night trip
Verified

8/10 Very good

Hotel Square sangat cocok untuk tempat beristirahat ketika aktivitas padat di Surabaya.
Achmad, 1-night trip
Verified

8/10 Very good

Good calue and clean secure hotel

I had one night here . Feels very safe and very good value . There was a starbucks below which was convenient
Nuriye, 1-night trip
Verified

10/10 Exceptional

Ok stay

It was ok
1-night trip
Verified

10/10 Exceptional

Nice hotel friendly stuff very convenient to all

The hotel great ND the stuff too very convenient to every thing.the price is excellent
lesaleh, 1-night trip
Verified

8/10 Very good

Het is heel druk en rumoerig. Er is veel eetgelegenheid in de buurt. De kitchenette bevat wel een kookplaat maar geen pan en geen bestek of iets dergelijks.
1-night trip
Verified

8/10 Very good

Nice hotel near the airport

Booked this hotel because we wanted somewhere inexpensive near to the airport. This place is a little out of the way, but if you're taking a cab/grab it shouldn't be a big deal. It's also on top of a mall so that's pretty handy. The room's clean enough, and large! The bathroom is a little small, and the shower doesn't have a door so the water kinda gets everywhere. Wifi is inconsistent.
1-night trip
Verified

8/10 Very good

It was great for stay in this hotel but only there is no hair dryer and the water shower is too small
SITI, 2-night trip
Verified

8/10 Very good

飯店位置良好，房間寬敞，但是房卡竟然不足，進出電梯要保全幫忙刷卡，十分不方便。
Wen Chih, 2-night trip
Verified

8/10 Very good

尚可

建議自備簡易盥洗用具及吹風機。
SanTai, 3-night trip
Verified

6/10 Good

要記得自己帶吹風機

要記得自己帶吹風機.....以及沐浴用品
SanTai, 5-night trip
Verified

8/10 Very good

About 30 minit by taxi to Juanda International Airport but the hotel quite far from city centre, mall and shopping complex
Verified

8/10 Very good

economical hotel

To start the review, I must evaluate in relation to the price I paid. For the price, I must say, the cleanliness of the hotel still can be improved, esp. the bathroom. Cleaning service should watch the toilet tissue and replenish enough tissue. I was left without tissue on one night. Breakfast was ok. Surrounding: a lot of street food. Overall, it was an OK stay because the hotel is quite economical.
Verified

4/10 Fair

Lot of ants

Old facilities, lot of ants inside the room, bad breakfast. But the cost is cheap and staffs were friendly enough.
Verified

8/10 Very good

Fine hotel for a few days as transit.

Good hotel friendly staf. Room needs some maintanance.
Verified

8/10 Very good

Petit déjeuner seulement indonésien, on s'attendait à plus de choix. Pour y aller si vous prenez le taxi dite plutôt que vous allez à pétrà university c'est juste devant et au moins là il ne vous ferons pas payé le parking de l'hôtel. Si tu es une femme et que tu veux aller à la piscine, prend tes habits avec toi parce que les pensionnaires de l'hôtel sont un peu trop curieux, c'est vraiment gênant
Verified

8/10 Very good

Strategis

Cocok. Sebab saya butuh dwkat kampus
Verified

6/10 Good

Check In

Untuk check in cukup lama sekali, seharusnya kalau sudah booking apalagi sudah terbayar lunas, kamar sudah siap dipakai tidak terlalu lama untuk menunggu.
Verified

6/10 Good

以前より高くなっていた。
Verified

10/10 Exceptional

nice hotel at best price

Always perfekt
Verified

10/10 Exceptional

The best

Location is quite near to airport
Verified

8/10 Very good

Nice hotel closed to airport

Near airport, Easily to find food nearby. Room cleanest very good. Price reasonable. The view of the ground floor very nice with fast foods stall and coffee bar
Verified

6/10 Good

+ Nice, modern and clean room + Many restaurants in the near area - Staff not friendly and not willing to help