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The Square

Property class: 3.5
Surabaya hotel with full-service spa, connected to a shopping center

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Located near a train station, The Square is a great choice for a stay in Surabaya. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a poolside bar, and a fitness center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and pool bar
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Room service
  • Coffee shop/cafe
  • 7 meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room

A hotel room with a bed, a nightstand, a wall with a floral pattern, and a door.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a brown bench, and framed artwork on the wall.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Map
Siwalankerto Street 146-148, Surabaya, East Java, 60236

What's nearby

  • Petra Christian University - 3 min walk - 0.3 km
  • City of Tomorrow - 18 min walk - 1.6 km
  • Pelita Harapan University Surabaya - 20 min walk - 1.7 km
  • Tunjungan Plaza - 22 min drive - 16.1 km
  • Pakuwon Mall - 25 min drive - 14.7 km

Getting around

  • Surabaya (SUB-Juanda) - 21 min drive
  • Surabaya Gubeng Station - 26 min drive
  • Surabaya Pasar Turi Station - 27 min drive
  • Tandes Station - 34 min drive
  • Kertomenanggal Station - 19 min walk
  • Jemursari Station - 22 min walk
  • Waru Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kopi Kenangan - The Square - ‬1 min walk
  • ‪Bubur ayam citra - ‬1 min walk
  • ‪Depot nasi Pecel dan Campur Riding - ‬1 min walk
  • ‪Angkringan Jacira - ‬1 min walk
  • ‪Sano Juice and snacks - ‬1 min walk

About this property

The Square

  • Located near a train station, The Square is a great choice for a stay in Surabaya. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a poolside bar, and a fitness center.

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a negative Antigen COVID-19 test result
    • Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping
  • Pool table

Working away

  • 7 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 28-inch LCD TV
  • Premium cable channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Refundable deposits

  • Deposit: IDR 295000 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 70000 for adults and IDR 50000 for children
  • Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle
  • Early check-in can be arranged for an extra charge of IDR 180000 (subject to availability)
  • Late check-out can be arranged for an extra charge of IDR 180000 (subject to availability)

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the fitness facility without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Square Apartment Arcade
Square Apartment Arcade Hotel
Square Apartment Arcade Hotel Surabaya
Square Apartment Arcade Surabaya
Square Surabaya Hotel
Square Surabaya
The Square Hotel
The Square Surabaya
The Square Hotel Surabaya
The Square Surabaya Hotel Powered by Archipelago

Frequently asked questions

Is there a pool at The Square?

Yes, there's an outdoor pool.

Are pets allowed at The Square?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Square?

Yes, there's free self parking.

Is airport shuttle service offered by The Square?

Yes, an airport shuttle is available. The charge is IDR 150000 per vehicle.

What are the check-in and check-out times at The Square?

Check-in start time: 2 PM; Check-in end time: midnight. There's a charge of IDR 180000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of IDR 180000 (subject to availability).

What is there to do at The Square and nearby?

The Square has a spa and an outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near The Square?

Yes, there's an onsite restaurant.

Does The Square have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Square like?

The Square is located a short 3-minute walk from Petra Christian University.

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