4/10 Regular
3 de noviembre de 2025
The Family Suite was very spacious and at first glance seemed clean. When we arrived in the evening, we wanted to check in to unload our luggage and return to our event, but the front desk attendant was locked out of the system and had to text another employee for their log in so she could check us in. We ended up being late for our event because all that took so long. The bathroom sink and counter were covered in hair like someone had cut their hair and it was never cleaned up. Upon wiping the counter and sink down with the Clorox wipes I brought, the wipes were dingy and covered in black grim and the hair. I covered a pillowcase in a silk pillowcase I'd brought and when I removed the case the next morning the underside of the original pillowcase was covered in yellow stains, like the pillowcase had been peed on or something. Nice to know I slept on that all night, Not! When we arrived in the evening, we wanted to check in to unload our luggage and return to our event, but the front desk attendant was locked out of the system and had to text another employee for their log in so she could check us in. We ended up being late for our event because all that took so long. We only spent one night and were barely in the room save to primarily sleep, for which the room was more than sufficient. I just wish it had been a little cleaner, like actually clean. The orange juice and cranberry juice were out at breakfast for our large group. The attendant was notified she didn't change it.
Leslie
Leslie, viaje de 1 noche en familia
Opinión verificada de un huésped de Hoteles.com