The hospitality, location, and views are outstanding here. The reception and breakfast hosts are friendly, kind, warm, and so helpful. We learned much from them that enhanced our stay.
The hotel could use a refreshing cosmetically, especially in the top-floor bathroom we had. It had the amenities of a 3-star hotel, but water pressure and hot water reserves could be better. We do not visit places to stay in rooms but do pay for comfort when we need it. Still, the views and proximity to gondola and funicular lifts make the location outstanding! We loved our stay here overall.