Located just 4.3 mi (6.9 km) from the airport, Riad El Arsat offers pick-up service (available 24 hours). Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or facials. Other highlights include an outdoor pool, a rooftop terrace, and a hot tub.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Pool
Spa
Airport transfer
Parking available
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Restaurant
Full-service spa
Outdoor pool
Rooftop terrace
Breakfast available
Steam room
Self parking
Hot tub
Airport pick-up service
Area shuttle
Casino shuttle
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Terrace
Daily housekeeping
Why we love this property
Dine in riad style
This riad entices with a delicious restaurant and free full breakfast. Morning meals prepare guests for exciting exploration of local culture.
Pool perfection
The pool area at this hotel boasts comfortable loungers for ultimate relaxation. Guests can also unwind in the refreshing hot tub after a swim.
Located just 4.3 mi (6.9 km) from the airport, Riad El Arsat offers pick-up service (available 24 hours). Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or facials. Other highlights include an outdoor pool, a rooftop terrace, and a hot tub.
At a glance
Hotel size
8 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
This property offers transfers from the airport, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Uncovered onsite self parking (MAD 70 per day)
Onsite RV/bus/truck parking (fees apply)
Transfers
Airport pickup (available 24 hours)*
Train station shuttle on request (available 24 hours)*
Bus station shuttle*
Offsite
Area shuttle within 100 meters*
Shopping center shuttle*
Casino shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 8:30 AM–10:30 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Coffee/tea in a common area
Private dining
What to do
Golfing nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
On-site car rental
Laundry facilities
Multilingual staff
Porter/bellhop
Pool loungers
Romance packages
Facilities
2 buildings/towers
Built in 1860
Safe-deposit box at front desk
Rooftop terrace
Garden
Fireplace in lobby
Television in common areas
Adjacent to a golf course
An outdoor pool
Full-service spa
Hot tub
Steam room
Locally sourced food is prioritized
Vegetarian dining options
Locally-owned & organized tours & activities
Uses some LED lighting
Comprehensive food waste policy
Traditional architecture
Accessibility
Well-lit path to entrance
Area rugs in public areas
Area rugs in room
Tile flooring in public areas
Tile flooring in room
Cobblestone flooring in public areas
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Select Comfort mattress
What to enjoy
Balcony or patio
Individually furnished and decorated
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Uses some LED lighting
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Guidebooks/recommendations
Local maps
Special features
Spa
Guests can indulge in a pampering treatment at the riad's full-service spa, SPA PALAIS ELARSAT. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MAD 30.00 per person, per night. This tax does not apply to children under 12 years of age.
Resort fee: MAD 26 per person, per night
Resort fee inclusions:
Beach towels
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Laundry facilities
Lending library access
Pool access
Wired internet access (may be limited)
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately MAD 220 per person
Airport shuttle service is offered for an extra charge of MAD 200 per vehicle. Maximum occupancy 4
Train station pick-up, train station drop-off, and bus station shuttle service is offered for an extra charge
Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge
Hosted evening meal costs MAD 340
Parking
Uncovered self parking costs MAD 70 per day
RV/bus/truck parking is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 9:30 AM to 6 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
Property Registration Number 40000MH1019
Also known as
El Arsat
El Arsat Marrakech
Riad El Arsat
Riad El Arsat Marrakech
Riad El Arsat Riad
Riad El Arsat Marrakech
Riad El Arsat Riad Marrakech
Frequently asked questions
Is there a pool at Riad El Arsat?
Yes, there's an outdoor pool. Guests have pool access from 9:30 AM to 6 PM.
Are pets allowed at Riad El Arsat?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Riad El Arsat?
Yes. Self parking costs MAD 70 per day. RV/bus/truck parking is available.
Is airport shuttle service offered by Riad El Arsat?
Yes, a shuttle from the airport to the hotel is available. The charge is MAD 200 per vehicle.
What are the check-in and check-out times at Riad El Arsat?
Check-in start time: 3:00 PM; Check-in end time: 8 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Riad El Arsat?
No, this riad doesn't have a casino, but Le Grand Casino de La Mamounia (5-min drive) and Casino de Marrakech (6-min drive) are both nearby.
What is there to do at Riad El Arsat and nearby?
Riad El Arsat has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Riad El Arsat?
Yes, there's an onsite restaurant.
Does Riad El Arsat have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Riad El Arsat like?
Riad El Arsat is in Mechouar-Kasbah, a short 12-minute walk from Jemaa el-Fnaa and 16 minutes' walk from Koutoubia Mosque.
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Reviews
Palais Riad El Arsat Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.6
Location
9.8
Staff & service
8.8
Property conditions & facilities
Reviews
Verified review
10/10 Exceptional
Apr 22, 2025
Such a lovely hotel
Gorgeous boutique hotel with a very convenient location. Such lovely staff and Charles, the owner was so helpful. Food was the best we had in Marrakesh and I would stay again in a flash.
Verified review
10/10 Exceptional
Apr 21, 2019
Serene oasis moments from the buzz of the souk
When researching our trip to Marrakech my husband and I were torn between wanting to be within walking distance of the main square, and wanting a relaxing, calm vibe and pool area to swim and sunbathe. The good news is: you don't have to choose! We had the most wonderful stay, Riad el Arsat is truly a peaceful oasis where the only sound you can hear is birdsong and you are surrounded by beautiful flowers and trees. The owner, Charles, is charming and knowledgeable with seemingly endless patience! He was always available with valuable tips, recommendations and directions. He gave us guide prices for various things so we didnt get ripped off and knew how much to barter down to, as well as arranging transport for the day which was much more reasonable than taxis on the street. The food was delicious, room was beautifully decorated in Moroccan style. Location absolutely perfect- 10 minute walk to main square. The front door is manned 24/7 and very secure. All in all we couldn't fault it, thank you Charles and staff for an amazing few days.
Verified review
8/10 Very good
Mar 8, 2019
Nel complesso è doveroso dare un giudizio positivo , L’edificio è molto spazioso e architettonicamente interessante però le camere sono molto piccole la cosa a. Io avviso inaccettabile che le camere siano prive di riscaldamento se si esclude un coreografico caminetto che però svolge solo parzilemente il suo complito , oltretutto la legna a disposizione era contingentata ......sono dovuto andare a cercarmela in giro . Colazione appena sufficiente è assai monotona . La cosa che però non gradito è la pretesa di un maggior costo su quello pattuito con Expedia accampando incomprensibili e lacunose scuse su ipotetiche differenze di cambio di valuta . Dopo quasi 100 prenotazioni con expedia è stata la prima volta che mi è successa una cosa del genere ........dal momento che si parlava di poche decine di euro ho preferito pagare senza tante polemiche , ripromettendomi però di segnalare il comportamento della direzione a mio avviso poco corretto . Ho avuto la netta sensazione che volessero lucrare su tutto. Per concludere credo che a questo livello di prezzo non sia difficile trovare di meglio a Marrakech .
Verified review
10/10 Exceptional
Nov 3, 2018
This is a very authentic and spacious riad with a most beautiful garden and pool. It’s perfectly situated for exploring the souks of the northern medina and then the less hassled southern medina. We arrived late to be greeted by, the wonderful, Mustapha, a roaring fire and a delicious candlelit dinner. We were looked after so well throughout our stay. We loved having a fire lit in our room on our return in the afternoon.. Charles, the owner, was hugely helpful with recommends on where to go and made restaurant reservations for us. We usually stay in the Palmeraie but really enjoyed our stay at El Arsat; it surpassed our expectations with the charming service and it being an absolutely beautiful riad; not just a squashed in converted house.
Verified review
10/10 Exceptional
Nov 19, 2016
SIMPLY THE BEST
I've stayed in many 5 star hotels - Ritz Carlton, Mandarin, etc - and although the digs could get fancier, this was without a doubt, the best hotel experience I've ever had. The rooms are beautiful and sufficient, each with its own fireplace, comfortable bedding, and charming decor. But the big difference in quality comes from the incredible warmth of hosts Charles and Agnes, and their wonderful staff. I truly felt like a member of the family, and waited on with kindness.
Garden is divine, and they have a wonderful sitting room where they serve breakfast and often ends up a salon at night, where you can chat with other guests.
Also, if you are a US woman traveling solo it helps a lot to have English speaking hosts who can hook you up to the best restos, hammams, driver, etc. Don't be put off by the alley that El Arsat is situated on. Its perfectly safe, but may feel a little weird when you first arrive. Definitely have them send a driver to pick you up from the airport. Its in the old city, and hard to find if its your first time to Marrakech.
Finally, they've got the two cutest dogs in Morroco, Digou and Lucy, two black mini-schnauzers. I miss them already.
Verified review
10/10 Exceptional
Nov 18, 2016
Hidden Gem
It felt like being part of a family, lovely, attentive and fun hosts and staff, amazing food, enchanting gardens, and classic Moorish architecture mixed with eclectic aesthetic. Tucked into the Medina at the end of a narrow alley this place is a refuge from the city that feels like a mini Alhambra.
Verified review
10/10 Exceptional
May 4, 2016
Nice stay - also for kids
I spent 3 nights here i March with my kids (7 and 9) and had a wonderful stay. Good service, quiet once you get inside fra det busy streets. Breakfast was nice and the pool too. A good balance between a palce to relax and still extremely close to the life in the center of the city. the owner was very helpful and gave good local advice.
Karsten - Denmark
Verified review
10/10 Exceptional
Mar 16, 2015
Amazing place with amazing staff
Absolutely loved our stay here. Nicole - the owner was amazing. Lovely to chat with & always willing to help. All of the other staff very helpful & extremely polite. Riad itself is beautiful and right in the mixer so easy to get anywhere. Would def come again
Verified review
10/10 Exceptional
Jan 3, 2015
Wonderful hospitable hotel
Gorgeous Riad in the Medina with large leafy garden complete with population of tortoises. Very hospitable - large pots of tea and biscuits, log fires in the bedrooms, delicious breakfast on rose petal scattered tables, and much help with all itinerary planning. A total delight.
Verified review
10/10 Exceptional
May 4, 2014
Oasis in the Marrakech medina
I think this is now my favourite hotel.
Only eight rooms share the largest private garden in the Marrakech medina (it's so big you can easily spot it on Google satellite maps!). On two sides of the garden are arranged sympathetically-restored elegant and comfortable rooms, hammam, jacuzzi, pool, large colonnaded salon, roof terrace etc. The garden itself is dense, bird-filled and shaded by mature palms, jacaranda, bougainvillea, figs and many others. We experienced two of the rooms, having been offered a (free) upgrade. One was on the garden (ground) floor opening onto the pool area and traditionally decorated, the second was on the first floor overlooking the garden and pool and, though more modern, also attractive and very comfortable.
The whole has been restored and maintained by Mme Nicole and her family, including the very charming and helpful Charles, our host, who could not have been more welcoming and helpful throughout.
Whenever we arrived - either hot and bothered after travel or just being tourists in the 33C heat of the crowded medina - the Riad was cool, shady, welcoming, quiet and comfortable.
The food was also delicious. We don't often eat in hotels but we did here, four times in five days. Many Moroccan favourites made an appearance - tagine, pastilla, brochettes, tanjia, couscous. Dinner in the garden with a bottle of rose was a highlight of our day. Breakfast, also in the garden, was very good too.
The staff were attentive but discreet.
Verified review
10/10 Exceptional
Oct 6, 2013
Lovely Place!
Everything is lovely there, room, food, park, pool, folks...