HI Hotel Impala features a rooftop terrace and puts you within a 5-minute walk of Alameda Hidalgo Park. Guests can visit the fitness center for a workout or grab a bite to eat at Mesón Alameda, which serves breakfast and dinner. Other features include a bar/lounge, a snack bar/deli, and a terrace.
Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km
Getting around
Queretaro Intl. Airport (QRO) - 37 min drive
Restaurants
Restaurante La Llave - 7 min walk
El Mesón de Chucho El Roto - 10 min walk
Hank's Querétaro - 6 min walk
Restaurante 1810 - 9 min walk
Vips - 7 min walk
About this property
HI Hotel Impala
HI Hotel Impala features a rooftop terrace and puts you within a 5-minute walk of Alameda Hidalgo Park. Guests can visit the fitness center for a workout or grab a bite to eat at Mesón Alameda, which serves breakfast and dinner. Other features include a bar/lounge, a snack bar/deli, and a terrace.
At a glance
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Hotel size
112 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
Height restrictions apply for onsite parking
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Other information
Smoke-free property
No alcohol allowed onsite
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Working away
Business center
3 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Mosquito nets
Fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Raised toilet seat
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Ceiling fan
Window screens
Sleep well
Hypo-allergenic bedding
Down comforter
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 25+ Mbps)
Phone
More
Daily housekeeping
Special features
Dining
Mesón Alameda - This family restaurant serves breakfast and dinner. Open daily.
Sky Garden - Onsite rooftop bar. Open select days.
Cafe con Verde - Onsite coffee shop. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 72 to 200 for adults, and MXN 72 to 200 for children
Pets
Service animals exempt from fees
Pet deposit: MXN 500 per stay
Pets are allowed for an extra charge of MXN 200 per pet, per night
Parking
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
HI Hotel Impala
HI Hotel Impala Queretaro
HI Impala Queretaro
HI Impala
HI Hotel Impala Hotel
HI Hotel Impala Querétaro
HI Hotel Impala Hotel Querétaro
Frequently asked questions
Does HI Hotel Impala offer free cancellation for a full refund?
Yes, HI Hotel Impala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HI Hotel Impala?
Yes, cats and dogs are welcome. There's a charge of MXN 200 per pet, per night, and there's also a deposit of MXN 500 per stay. Service animals are exempt from fees.
Is parking offered on site at HI Hotel Impala?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at HI Hotel Impala?
You can check in starting at 3:00 PM. Check-out time is 11 AM.
What is there to do at HI Hotel Impala and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near HI Hotel Impala?
Yes, there's an onsite restaurant, Mesón Alameda.
What's the area around HI Hotel Impala like?
HI Hotel Impala is in Downtown Querétaro, a short 15-minute walk from Aqueduct of Santiago de Querétaro and 5 minutes' walk from Alameda Hidalgo Park.
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