Castle Hotel

Property class: 3
Merthyr Tydfil hotel with restaurant and bar/lounge

Choose dates to view prices

At Castle Hotel, you'll be within a 10-minute drive of Brecon Beacons National Park. For a bite to eat, guests can check out Castle Restaurant, which serves breakfast, lunch, and dinner.

Reviews

6.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
$79
The current price is $95 total
includes taxes & fees
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Double Room with Ensuite

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a dark blue wall.

Executive Double Room with Ensuite

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room with Ensuite

A hotel room with two beds, a table lamp, and wall sconces.

Executive Twin Room with Ensuite

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Family Room with Ensuite

A hotel room with a bed, a chair, a TV, and a window with curtains.

Executive Family Room with Ensuite

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Suite with Ensuite

A hotel room with a red headboard, white bedding, and a plaid blanket. There are two bedside tables with lamps and a phone on one.

Executive Suite with Ensuite

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Castle Street, Merthyr Tydfil, Wales, CF47 8BG

What's nearby

  • Joseph Parry's Ironworker's Cottage - 8 min walk - 0.7 km
  • Joseph Parry's Cottage - 9 min walk - 0.8 km
  • Merthyr Tydfil Leisure Centre - 11 min walk - 1.0 km
  • Cyfarthfa Park and Museum - 14 min walk - 1.2 km
  • Principality Stadium - 52 min drive - 65.1 km

Getting around

  • Cardiff International Airport (CWL) - 63 min drive
  • Pentre-bach Station - 4 min drive
  • Merthyr Tydfil Station - 6 min walk
  • Merthyr Vale Station - 8 min drive

Restaurants

  • ‪Y Dic Penderyn - ‬2 min walk
  • ‪Subway - ‬2 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Romans Bar - ‬9 min walk
  • ‪Greggs - ‬4 min walk

About this property

Castle Hotel

  • At Castle Hotel, you'll be within a 10-minute drive of Brecon Beacons National Park. For a bite to eat, guests can check out Castle Restaurant, which serves breakfast, lunch, and dinner.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
11:00am

Hotel size

    • 45 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking
    • Offsite parking nearby (GBP 3.00 per day)
    • Street parking available

Other information

    • Smoke-free property

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Reviews

Castle Hotel Reviews

6.8

Good

7.2

Cleanliness

7.0

Location

7.4

Staff & service

6.0

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Pleasant. Good bed. Helpful staff.
Verified review

8/10 Very good

the hotel is quiet old, but nice and clean... Peoples on reception are very kind and helpfull
Verified review

10/10 Exceptional

Staff were extremely helpful especially the lady at reception
Verified review

6/10 Good

Very old rooms. Not all the showers worked. In a nice location. Cheap and basic.
Verified review

8/10 Very good

Hotel says parking available. But actually you have to use a pay carpark down the street it’s only a £1 up too 18-00 On sat though. Also windows don’t open. But they had a good fan
Verified review

10/10 Exceptional

Property was vlean and extremely warm. Staff were first class and very helpful.
Verified review

10/10 Exceptional

Really helpful team. Only reason for scoring 4 for comfort was because it was too warm in the room (as with vast majority of hotels). Good food, good price, very friendly people.
Verified review

8/10 Very good

Staff very friendly, welcoming and helpful. The room was extremely comfortable, the only downside being the taps in the bath/ shower. To warn of hot water was an understatement - you had a choice. Be scalded or have at best a luke warm shower. As for food - we ate a late lunch there and the food was excellent - with absolutely huge portions. Breakfast was not so good although still passable - it would have been good to have had the option of fruit.
Verified review

4/10 Fair

I don’t really have much good to say apart the staff were extremely professional, polite and well turned out however, the rest of the hotel had a very strong food/cookin oil aroma, very poor finish to the rooms, dated and very insecure. Bar was ok but under staffed. A lick of paint and a new carpet are far from what this establishment needs to bring it to a 1 star hotel. Sorry to the staff , you guys were what stopped us from leaving the moment we arrived. Shower was terrible and the same dead flies in the same place as the first nigh.
Verified review

4/10 Fair

Extremely old fashioned room with no lock on the inside of the door. I felt incredibly unsafe. I moved a chair in front of the door so that I could sleep. Room was very hot but a fan was left on. However, with the pubs below the window it was extremely noisy until very late and I was unable to reach them to shut them.
Verified review

10/10 Exceptional

Size and price for the room
Verified review

10/10 Exceptional

Booked it same day, the room was on the 4th floor and as it was during the heatwave, was a bit warm, they did provide us with couple of fans that helped. It was a lovely room with a sofa, TV and vanity table. A nice view of trees and sunset. It was clean everywhere.
Verified review

6/10 Good

Not the worst

The hotel staff were very nice. The hotel is very dated. Only single beds in each room which weren’t comfortable. You are able to hear all the noise on the street. Great hotel for a no frills stay
Verified review

6/10 Good

It was central
Verified review

4/10 Fair

Get what you pay for, so pay more and stay away.

Turned up, checked in, went to room.and left immediately due to hotel clientele, the excessive noise from the 3 pubs right next door and the strong smell of fatty food cooking underneath us. The hotel, according to locals, has gone downhill since new owners have taken over and is little more than a glorified hostel.
Verified review

2/10 Poor

This property WAS and still IS a hostel for the homeless. The first floor has been “renovated” if you can call a lick of paint renovated, but the second floor is empty and the 3 rd floor has homeless tenants put up by the local council. This IS NOT a hotel!! This is a multi occupancy dwelling in a really dodgy part of town and if you have any sense you will find somewhere else, I have never been so frightened in a “hotel”
Verified review

2/10 Poor

The Ceiling was broken, the main lights in the room didn't work, the shower didn't work the hot water didnt work and the cold water wasn't cold over all not worth the price of the hotel room at all
Verified review

6/10 Good

Horrendous, most things broken or not working Why can't I post pictures of this? I need a full or partial refund, shower wasn't working, dirty,broken tiles paint and dirt on the bathroom door,paperthin walls which resulted in listening to our 'neighbours ' nocturnal activities, arguing, slamming doors
Verified review

2/10 Poor

Strong smell of paint, no carpet on the stairs to the rooms only underlay (there was a lift) Room smelt stale, drawers didn't have any handles only bare screws, the bathroom sink had a crack in it,broken tiles, paint and dirt on the bathroom door and the shower didn't work. When we complained about the shower and the fact that we had driven 3 hours to get there and wanted to freshen up the receptionist said 'well you don't smell 'and that the handyman had gone home and there was nothing she could do, we asked to move rooms but there wasn't anything available. I would really like either a full or partial refund as the hotel was 100% not as advertised
Verified review

8/10 Very good

Check in staff member was very unwelcoming, tried to claim that we may not be allowed into our booked room because the hotel "doesn't allow 3 adults into the same room", even though we booked the room for 3 adults and the hotel accepted our booking. 3 adults in our case were 2 parents and our child aged 18. I think that to try to deny admission (or more likely try to con us into paying for a second room) because our child is a few days over the age of 18, rather than below it (when he would be classed as a "child" rather than "adult) is preposterous. Anyway, there was nothing about this hotel "policy" on its website and our booking for 3 adults was accepted. In the end we were allowed into our room after the receptionist "phoned the manager" to ask if she can let us into our room but this is not the sort of welcome we would expect from any normal hotel. Additionally, she was generally sour, unpleasant and unhelpful. I had to go back to the reception later to ask for the password for their free wifi, because the receptionist didn't provide it. Though by the time I got back to the reception, there was a different receptionist there, who provided the password and was generally helpful and friendly.
Verified review

4/10 Fair

This place needs some really attention. The lock for the door pin was missing. Frame around the door near the latch it looked as someone must have tried to brake in or who knows. Ceiling has seing better days.. the room has no aircon which is fair enough, but leavening windows for air circulation the were some drink people on the square and you could hear them..I think I will stop now complaining as there are way to many things need looking
Verified review

8/10 Very good

Good breakfast. Spacious room. Tricky wifi.
Verified review

6/10 Good

Visiting Friends

Was staying central for surprise visit to friends, hotel was clean, but needing good upgrade, overbath shower didn’t work, and found out on floor 3&4 there were homeless accommodation No double glazing and our room looked out onto street with pubs and clubs so heard every noise till the early hours Was told breakfast was till 9.30an at weekends, got t/call on Saturday at 9am to say breakfast was finishing, ended up saying no to breakfast as we were not ready they did offer a sandwich, not at 9am, had to eat out on Saturday morning, no refund offered.
Verified review

2/10 Poor

Run-down, dirty, uncomfortable bed. Not a nice place.
Verified review

8/10 Very good

No further comment from my review to the hotel