Courtyard By Marriott Sugar Mountain Banner Elk

Property class: 3
Mountain hotel with indoor pool, near Grandfather Mountain

Choose dates to view prices

Courtyard By Marriott Sugar Mountain Banner Elk puts you within a 15-minute drive of Sugar Mountain Resort and Hawksnest Tubing Park. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
The current price is $144
$162 total
includes taxes & fees
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Room, 1 King Bed with Sofa bed

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Executive Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, bedside tables, a chair, and a wardrobe.

Room, 1 King Bed with Sofa bed

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A hotel room with a desk, a television, a sofa with cushions, a chair, and a bed.

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

A hotel room with a desk, a television, a sofa with cushions, a chair, and a bed.

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
3988 NC 105 Hwy, Sugar Mountain, NC, 28604

What's nearby

  • Grandfather Mountain State Park - 2 min walk - 0.2 km
  • Linville River - 5 min walk - 0.4 km
  • Watauga River - 6 min walk - 0.5 km
  • Sugar Mountain Resort - 4 min drive - 3.1 km
  • Grandfather Mountain - 14 min drive - 14.6 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 89 min drive

Restaurants

  • ‪Mountain Dog Coffee - ‬8 min drive
  • ‪McDonald's - ‬1 min walk
  • ‪Town Tavern of Banner Elk - ‬10 min drive
  • ‪Blink Elk Tap Room - ‬9 min drive
  • ‪Banner Elk Cafe - ‬9 min drive

About this property

Courtyard By Marriott Sugar Mountain Banner Elk

  • Courtyard By Marriott Sugar Mountain Banner Elk puts you within a 15-minute drive of Sugar Mountain Resort and Hawksnest Tubing Park. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.

At a glance

CHECK-IN
4:00pm
CHECK-OUT
11:00am

Hotel size

    • 118 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests are required to download the property's Bonvoy mobile app before check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

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Reviews

Courtyard By Marriott Sugar Mountain Banner Elk Reviews

9.0

Wonderful

9.8

Cleanliness

9.2

Amenities

9.2

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The on-site restaurant served great food and offered a good menu with live music. (6 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

So glad we chose this hotel for our visit to the Land of Oz. As it is fairly new, we found it to be exceptionally clean and comfortable. There was a good complimentary breakfast and a menu for other choices, as well. Would definitely stay here again!!
Verified review

10/10 Exceptional

Front desk staff were wonderful
Verified review

10/10 Exceptional

I booked this hotel for my mother and she said the following: Please give them a good review. I give this hotel an absolute A++. It was the newest & cleanest hotel I’ve ever stayed at in my life. I felt very safe the whole time which meant a lot. When my housekeeper found out I was there because my son was in hospital…she took time to talk to me & give me encouragement plus she left me a sweet handwritten note. In today’s rushed impersonal world…it meant a lot that she cared enough to do this.
Verified review

8/10 Very good

Very clean staffhelpfulparking was adequatesome shops nearby
Verified review

10/10 Exceptional

Very nice new hotel with helpful staff. Rooms are clean and spacious.
Verified review

10/10 Exceptional

Clean room, staff friendly, nice place.
Verified review

10/10 Exceptional

Brand new hotel... very clean and modern. 5 Tesla chargers available for EV owners. They had good food at their Cafe and had live music on a Tuesday night! Great location.
Verified review

10/10 Exceptional

Amazing hotel, very clean and comfortable, super modern and great decor! Loved our stay so much. We travel to this area a lot and it will be perfect for upcoming trips - especially in the winter time as they’re super close to the mountains, have ski lockers, an indoor pool, and great restaurant on site!!
Verified review

10/10 Exceptional

Wonderful clean and well situated hotel. Close to everything we needed. Staff were so helpful. The outdoor patio was a wonderful treat to sit out in the evening.
Verified review

10/10 Exceptional

Thanks for adding a water bottle refill station! Very comfortable stay and the food was really great, thanks
Verified review

10/10 Exceptional

I’m pretty sure this is the newest building in Banner Elk. Very clean and the staff were all wonderful.
Verified review

10/10 Exceptional

This is the nicest Courtyard I have ever visited. They have a friendly staff and wonderful food and beverages. The hotel is immaculate and has a wonderful outdoor porch.
Verified review

6/10 Good

Nice new hotel, staff was very friendly. However these large corporate hotel chain's have gotten super cheap. There's no complementary coffee in the lobby and no coffee machine in the rooms only a little Starbucks bistro that charges $8 for an espresso drink. Pretty ridiculous.
Verified review

4/10 Fair

Overall the hotel was great. Location was is perfect for visiting grandfather mountain. Room was very nice. Conveniently located next to a grocery store. I encountered one issue concerning breakfast as I was erroneously charged for an “included” breakfast. Thankfully Expedia is reimbursing me for those charges. At check in I was told I did not have the included breakfast with my room package. The next morning I was told by a different front desk person there would NOT be any charge, so we ate breakfast and checked out. A couple days later card hit for the breakfast charge.
Verified review

8/10 Very good

There were several aspects of my stay that I truly enjoyed. The building is brand new, clean, and features a lovely modern look. The room was spacious and comfortable, and I particularly appreciated the thick towels, the comfortable bed, and the lighting and vent fan in the bathroom. I also liked the storage bench that slides under the table. Mountain View I had several concerns: - Room Features: The light over the desk was insufficient, and there was not enough light near the closet. The closet itself was very narrow, making it difficult to get my garment bag in and out. additional hang pegs for hanging clothes would have been helpful. - Lighting and Layout: The lamp on the table did not illuminate the work surface well and instead shone directly into my eyes while I was sitting in bed. I also found the walk from the elevator to my room to be quite long, at approximately 100 yards. - Accessibility: I was very disappointed with the handicap parking accessibility. There is no parking at the front of the building near the automatic door. The side entrances requires navigating uncovered walkways, stairs or heavy manual doors. The back handicap parking requires traveling halfway around the building to the entrance or reaching over a fence at the pool, which caused me to get wet when it rained. and opening a heavy, locked, manual door - Amenities: I was disappointed that at 6:45 am the only coffee available cost almosst $5 and only food was microwaveable frozen food.
Verified review

10/10 Exceptional

What an absolutely amazing stay! We had booked with another property for a 4 day vacation, but only stayed one night due to a terrible experience. I looked for a hotel that first day, and was pleasantly surprised to find this jewel. My family and I were treated phenomenally well by a stellar staff. Many, many thanks to you all, and to Marriott for a wonderful stay!
Verified review

10/10 Exceptional

Great location! Brand new hotel.
Verified review

10/10 Exceptional

The rooms were very clean and the furniture was good quality and well kept up. The bathroom were very nice and clean.
Verified review

10/10 Exceptional

My daughter and I stayed at the Courtyard Marriott in Banner Elk while taking my son to his new student orientation at Lees-McRae College, and we had a wonderful experience. Sam at the front desk was absolutely amazing—so sweet, welcoming, and accommodating. She made us feel right at home from the moment we arrived. The room was clean, comfortable, and inviting, and the bed was incredibly comfortable—we slept great! After a busy and exciting day on campus, it was the perfect place to unwind and recharge. We truly enjoyed our stay and will definitely choose this hotel again when visiting Banner Elk. Thank you, Sam, for your outstanding hospitality!
Verified review

10/10 Exceptional

Excellent, friendly staff and very clean facilities with great amenities. The indoor pool was a huge hit with the kids, making it perfect for families. Plus, having a Lowe’s supermarket right next door is incredibly convenient!
Verified review

10/10 Exceptional

Excellent stay
Verified review

10/10 Exceptional

Room was very nice and clean. Would definitely stay again.
Verified review

8/10 Very good

Beautiful and new property. Front desk still in training and unsure and slow about how things work, not friendly or welcoming.
Verified review

10/10 Exceptional

Everything was great hope to stay again on my return to Banner Elk.
Verified review

10/10 Exceptional

Parking was easy amd secure. Nice indoor pool. Clean rooms that look like new. Would stay again.