Pullman Baku

Property class: 4
Family-friendly hotel with spa, near Central Botanical Garden

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Pullman Baku features a free water park and puts you within a 15-minute walk of Central Botanical Garden. Guests can visit the spa to indulge in hot stone massages, facials, or detox wraps, and international cuisine is served at Peppermill, which is open for breakfast and dinner. Other highlights include 4 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers like the room service.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Free WiFi
  • Restaurant

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The price is $90
$108 total
includes taxes & fees
Nov 8 - Nov 9
Baku Marriott Hotel Boulevard
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About the neighborhood

Map
1C, M. Mushfig Street, Baku, AZ1006

What's nearby

  • Central Botanical Garden - 15 min walk - 1.3 km
  • Flame Towers - 3 min drive - 2.5 km
  • Fountain Square - 4 min drive - 4.0 km
  • Azerbaijan Carpet Museum - 4 min drive - 4.3 km
  • Maiden's Tower - 5 min drive - 4.3 km

Getting around

  • Baku (GYD-Heydar Aliyev Intl.) - 41 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Flame Lounge & Restaurant - ‬4 min drive
  • ‪MAYSO bbq&beer - ‬4 min drive
  • ‪Buxara - ‬3 min drive
  • ‪Coffee Space - ‬4 min drive
  • ‪Hill Restaurant - ‬4 min drive

About this property

Pullman Baku

  • Pullman Baku features a free water park and puts you within a 15-minute walk of Central Botanical Garden. Guests can visit the spa to indulge in hot stone massages, facials, or detox wraps, and international cuisine is served at Peppermill, which is open for breakfast and dinner. Other highlights include 4 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers like the room service.

At a glance

Hotel size

    • 280 rooms
    • Arranged over 14 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs only, 1 total, up to 44 lbs per pet)*

Internet

    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Pullman Baku Reviews

8.0

Very Good

9.0

Cleanliness

7.6

Location

8.0

Staff & service

8.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Super nice staff / wanted to show me all the facilities in the hotel and they gave me an upgrade which is very nice
Verified review

6/10 Good

Nice place but the house keeping might stole some money from me.
Verified review

10/10 Exceptional

Amazing stay.I really enjoyed my stay.P
Verified review

6/10 Good

Not a 5 star hotel

I ordered a car for when I arrived and it didn't show. After 3 days I couldn't hing else to my room even though I paid in advance for 7 nights and offered to leave my credit card I had to come down at 11PM to clear upy bill and then leave a $400 credit on my card. When I went to check out I asked them at 10AM to have my bill ready for 1AM the following day. When I went to check out nothing was ready and I spent 35-40 minutes checking out.
Verified review

6/10 Good

بشكل عام ممتاز والموظفين ودودون جدا وسهل التعامل معهم ولكن الفندق يستحق 4 نجوم
Verified review

10/10 Exceptional

Extremely elegant hotel

In a large suite that any palace would be proud to offer, we had a quiet and very confortable stay. We had excellent food from room service and went to the great spa and pool every day of our stay. A little far from the historic center but they offer a free shuttle to downtown every hour.
Suites bedroom
Verified review

6/10 Good

They didnt the bersheet and towels daily and sometimed i have ti call 2ctimes fir water shower gel etc
Verified review

2/10 Poor

فندق جميل والخدمات جدا سياءا جدا

كان الاستقبال والتوديع جدا جدا سياء ولا انصح ب الفندق
Verified review

8/10 Very good

4+/5 stay

Booked the hotel as a weekend gateaway for my family. Main criteria was the indoor pool since the weather forecast showed mostly rain. We were welcome with a great hospitality at the reception, shown to the room which was a spacious one bed room suite. Although wasn't asked for, there was a bed made on the sofa in living room - all soft and cozy. Both rooms had balcony which weren't very clean. It was freezing cold inside the rooms when we first settled in. Turned the aircond on heating regime and waited for 15-20 mins to only get a cold air blow. When I first asked the guest services why it wouldn't heat, they said I should wait about 10 mins for the heating to start. Upon calling the 2nd time, a lady told that since it was summer, the heating regime was turned off. Oil heaters were provided instead. Indoor pool was about 26 C, good enough for the kids to enjoy. Could have been heated little bit more. We were shivering when left the pool. Breakfast variety was good enough. The only downside was the hall where breakfast was served. Narrow alley-like hall with tables close to each other. We were seated at the far end so it took as many trips back and forth to get the meals. Kids like oatmeal which wasn't readyily available. But they cooked it upon request for which we are thankful. Overall 4+ out of 5. Value for the money 3 out of 5. I would expect more for the amount paid for a single night stay. Definitely recommend it for long staycations.
Verified review

10/10 Exceptional

We enjoyed staying in Pullman Hotel..The staff are friendly and respectful..
Verified review

8/10 Very good

الإقامه جدا ممتازه والمكان نظيف و حلو و قريب من كل الأماكن واحواض السباحه نظيفه جداً .. وخدمتهم سريعه.
Verified review

6/10 Good

I will not go again to this hotel

the hotel was not actually a standard 5 star the wifi was very bad and in the room was not working
Verified review

8/10 Very good

Good rooms but far

Good for families not for business Far from attractions
Verified review

8/10 Very good

Swimming pool was great (indoor and outdoor). Main water park was not open yet. Some healthy concerns - e.g. balconies had no locks and we had a toddler with us! Some kind of play area for children would be a good improvement. Breakfast was average for this level of hotel and for the price. Other food at the outdoor terrace area was good. Staff were friendly and helpful throughout.
Verified review

10/10 Exceptional

Lovely stay - everything you need

The hotel is modern and well furnished. The location is slightly out the way but means that it is quiet. A taxi into the centre is only 5/10 mins so really not too far at all.
Verified review

10/10 Exceptional

Check in was easy. All staff were helpful. Thank you to Tural for assistance with my meal that was brought to my room. I had messaged the hotel before I arrived for a room request. It was honoured, which was great.
Verified review

8/10 Very good

Hotel had good facilities and was very comfortable however it was away from city center
Verified review

8/10 Very good

Rooms are very clean and tidy. Collected city tax at check-in though all taxed were paid through expedia. Power sockets are not universal. Customer service needs to improve.
Verified review

10/10 Exceptional

Centrally located, well mannered staff, helpful. Room was big , overlooking the city.
Verified review

2/10 Poor

Awful experience

Awful experience! Will never recommend to anyone. It was the last day of our stay, and when we were checking out, the guy at the reception desk began arguing with me, telling that I hadn't pay for the room (though it had been fully paid for). It took us about an hour to check out (with the help of Hotels.com support), and we had a plane in 2.5 hours! Totally unacceptable. Also, the dry cleaning/ironing service is awful. They were not able to steam a shirt! Room service was also a disappointment, the lady that was taking my order via phone forgot about the main course and mixed up the side dishes.
Verified review

6/10 Good

Average 4 star hotel

Ok 4 star hotel about 20 minutes away from the city. Nothing special about this hotel except indoor swimming pool. Location is really a negative Room size is very big and clean
Verified review

6/10 Good

Cleaning

The room cleaning was not the best .
Verified review

8/10 Very good

Great hotel - modern and well appointed 10 min cab ride to the centre of town
Verified review

10/10 Exceptional

The hotel staff are awesome especially the front

I like the hotel front desk staff they are great and very helpfull esoecially Jenni, Ali and Azer
Verified review

10/10 Exceptional

Nice hotel close to city center. clean rooms, good breakfast.