Mercure Koh Chang Hideaway

Property class: 4
Ko Chang beachfront hotel with 2 outdoor pools and spa

Choose dates to view prices

Mercure Koh Chang Hideaway features a rooftop terrace and a free kids' club. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or body scrubs. Other highlights include 2 outdoor pools, a bar/lounge, and a fitness center.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Airport transfer
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
The current price is $36
$43 total
includes taxes & fees
Oct 22 - Oct 23

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed, Ocean View

A hotel room with a bed, a balcony with a view of the ocean, and a large yellow wall.

Deluxe Room, 1 King Bed, Ocean View

  • Partial ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, Ocean View

A hotel room with two beds, a large mirror, a bedside table, and a wall-mounted phone.

Deluxe Room, 2 Twin Beds, Ocean View

8.0 out of 10
Very good
(2 reviews)
  • Partial lake view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A modern hotel room with a bed, a desk with a lamp, a mirror, and a view of the outdoors.

Superior Room, 1 King Bed

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Twin Beds

Two beds with white linens, a wooden headboard, a bedside table with a lamp, and a window with curtains.

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Pool Access

A four-poster bed with a canopy, a wooden headboard, and green pillows.

Deluxe Room, 1 King Bed, Pool Access

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, Pool Access

A hotel room with two beds, a large window, a plant, and a view of a pool.

Deluxe Room, 2 Twin Beds, Pool Access

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Villa, 1 King Bed, Terrace (Plunge pool)

A modern outdoor pool area with a hot tub, wooden deck, and a glass-enclosed bedroom with a bed and seating area.

Villa, 1 King Bed, Terrace (Plunge pool)

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 123 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a TV mounted on the wall, a small table, and a decorative panel.

Standard Room, 1 King Bed

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds

A modern hotel room with two beds, a decorative wall panel, a bedside table with a lamp, and a TV mounted on the wall.

Standard Room, 2 Twin Beds

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, Garden View

Room

Deluxe Room, 2 Twin Beds, Garden View

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Garden View

A modern hotel room with a large bed, two windows, and a view of greenery.

Deluxe Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Map
111/1 Moo 1 Tambol Koh Chang, Amphur Koh Chang, Ko Chang, Trat, 23170

What's nearby

  • Bailan Bay - 1 min walk - 0.0 km
  • Tree Top Adventure Park - 1 min walk - 0.1 km
  • Mu Ko Chang National Park - 7 min walk - 0.6 km
  • Bailan Beach - 10 min walk - 0.9 km
  • White Sand Beach - 20 min drive - 18.3 km

Getting around

  • Trat (TDX) - 96 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • ‪Beach Jungle - ‬19 min walk
  • ‪Tamarin Restaurant - ‬4 min walk
  • ‪Song Phi Nong - ‬2 min walk
  • ‪Cafe del Sunshine - ‬4 min drive
  • ‪Oneka Seafood - ‬3 min drive

About this property

Mercure Koh Chang Hideaway

  • Mercure Koh Chang Hideaway features a rooftop terrace and a free kids' club. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or body scrubs. Other highlights include 2 outdoor pools, a bar/lounge, and a fitness center.

At a glance

Hotel size

    • 141 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Guests must transfer via Airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
    • This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Ferry terminal shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Kayaking
  • Pool table
  • Boat tours nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (242 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Bulk dispenser for toiletries
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.

Fees & policies

Refundable deposits

  • Cash deposit: THB 1000.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 460 for adults and THB 230 for children
  • Airport shuttle service is offered for an extra charge of THB 2500 per vehicle (one-way)
  • Ferry terminal shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 1200 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Parties and events are allowed on site.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Koh Chang Hideaway
Koh Chang Mercure
Koh Chang Mercure Hideaway
Mercure Hideaway
Mercure Hideaway Hotel
Mercure Hideaway Hotel Koh Chang
Mercure Hideaway Koh Chang
Mercure Koh Chang
Mercure Koh Chang Hideaway
Mercure Koh Chang Hideaway Resort
Mercure Koh Hideaway Resort
Mercure Koh Hideaway
Mercure Koh Chang Hideaway Hotel
Mercure Koh Chang Hideaway Ko Chang
Mercure Koh Chang Hideaway Hotel Ko Chang

Frequently asked questions

Does Mercure Koh Chang Hideaway offer free cancellation for a full refund?

Yes, Mercure Koh Chang Hideaway does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Koh Chang Hideaway?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Mercure Koh Chang Hideaway?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Mercure Koh Chang Hideaway?

Yes, there's free self parking.

Is airport shuttle service offered by Mercure Koh Chang Hideaway?

Yes, an airport shuttle is available. The charge is THB 2500 per vehicle one-way.

What are the check-in and check-out times at Mercure Koh Chang Hideaway?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Mercure Koh Chang Hideaway and nearby?

Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. Mercure Koh Chang Hideaway also has a private beach and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Mercure Koh Chang Hideaway?

Yes, The Bay offers ocean views.

What's the area around Mercure Koh Chang Hideaway like?

Mercure Koh Chang Hideaway is a short 7-minute walk from Mu Ko Chang National Park and 7 minutes' walk from Bailan Beach.

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Reviews

Mercure Koh Chang Hideaway Reviews

8.2

Very Good

8.6

Cleanliness

7.6

Location

8.4

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was decent, good temperature, and a great place for relaxation. (8 reviews)
  • Breakfast was consistently good with a wide selection and no morning rush. (6 reviews)
  • Convenient parking with reasonable prices and easy access to rent a motorcycle was a notable feature. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Beach
Service staff
Villa
Water
Private pool
Room

Reviews

Verified review

8/10 Very good

Room was nice, the beach location was very good.
Verified review

8/10 Very good

Room was good, restaurant good, clean, staff very welcoming too.
Verified review

10/10 Exceptional

Bailan Bay, the small town around the hotel has improved and there are a few restaurants.
Verified review

10/10 Exceptional

Great room (private pool), quiet location. Too expensive bar and food at the hotel, but everything else was great
Verified review

10/10 Exceptional

Very kind, respectful and polite staff. Amazing Hotel
Verified review

10/10 Exceptional

good transportation coordination with the front desk and it was easy to book outside activities through the resort. the food was good and our room was very nice
Verified review

10/10 Exceptional

Very clean , nice rooms Lovley pool and. Each area with plenty of dining options Staff extremely helpful Nice spa onsite, a tad expensive though but overall a lovley hotel
Verified review

6/10 Good

The room was good. Unfortunately, the staff doesn't see the value of their work, especially when they could be selling things – what a shame.
Verified review

8/10 Very good

Great location for koh chang , very nice stay but $3 usd for bottled water that you can buy 1 min walk away for $ 0.25.
Verified review

10/10 Exceptional

Luxury Stay on A Beautiful Beach

The Villa came with a private pool and jacuzzi. Big and spacious room, clean and cozy. Staff were very friendly, the cafe by the beach was great and since it was low season, the beach was peaceful, quiet and clean.
Verified review

8/10 Very good

Good location, excellent if wanting to have a quiet break. Villa pool room nice and well maintained, could do with larger TV and better light controls. Clearly this property is still recovering from the COVID shut downs, does need better care of hedges, etc. which make the public areas behind the lobby look unkept. Limited dining choices at resort and outside, this is a property best visited if you have transport or rent a motorcycle.
Verified review

8/10 Very good

Still OK but come into the years, Not full 4*

It is obvious that the Hotel came into the years. A pitty because it has potential to shine again. Needed restauration or changes are not done in time or at all, staff is enough running arround but a bit headless, training for service needed. Is Not enough to have a Lot of Trainees there If Nobody Show them how to serve and clean correct and keep overview of their Job. I stayed in the Villa with private Pool. Since 10 years, aß i stayed first time, no changes, still the same old death tree in the pot 😂. I didnt had breakfast, Lunch or Dinner booked aß i enjoy more all the good Restaurants arround. Renting of motobike very conveniant at the entry of parking place and Hotel, with reasonable prices. Since i have been over new year, the Dinner Buffet was already included in the price of the stay. The beach was nice but after 25 Meter in the water full of rocks, sunbeds are old and used.
Verified review

10/10 Exceptional

A super relaxing resort

We found this resort was incredibly relaxing. Situated on a private bay. There was a short sandy beach with a rocky bottom. When tide was in water was about 4-5 ft. Perfect to float, swim or relax. Breakfast was great as we have found at most mercure resorts. No shortage of tables so no morning rush. Very good food alsi just on the road by the resort for variety. Pool was nice. Not alot of chairs as on the beach. But i was surprised we always had a lounger or bean chair. We had a ocean view room but because of trees planted view was obstructed but i preferred to have the shade instead of the view. It allowed a cool relaxing place to sit all day. Room had an elevated bed with a bench at the end. As a person going into their sixties with a knee problem i would have preferred a regular height bed with a couch at the end. The staff were awesome. They had massages at the poolside that we took everyday. Professional well trained and very reasonably priced. A great value. We did one hour oil massage for 450 baht every day. The resort was nicely kept and was so peaceful. We came from a busier beach tye week before and loved it but this was a special kind of relaxation. We dod not do alot everyday just ate a beautiful breakfast, swam, massage relaxed but the pool and completely chilled out. It was such a relaxing hotel. Perfect escape from the hustle bustle of reality when you want to ho to a beautiful beach and recharge. The island is pretty hilly so driving is
Verified review

8/10 Very good

The setting is stunning
Verified review

8/10 Very good

Pool access
Verified review

10/10 Exceptional

Absolutely beautiful. Admittedly, I was very surprised to see that the toilet and shower in the villa was actually outside, but that turned out to be a blessing in disguise. The private beach is heavenly, the beach side bar and food was excellent. You're a bit far to the south, but that only puts you closer to the southern pier, and nothing is very far away in the first place - not a very big island to start with. All in all, couldn't be happier with this place.
Verified review

10/10 Exceptional

Everything was lovely, especially the staff! We had a few minor inconveniences, but the staff went so far to make sure we had a great stay, upgrading our room and even treating us to a dinner in the restaurant. We stayed in 3 different rooms and they were all incredible. I cant recommend the place enough and hope to come back!
Verified review

10/10 Exceptional

Perfect

Lovely and quiet can highly recommend it
Verified review

8/10 Very good

My only issue was in the dining area and I think it was the manager there cause she was taking pictures of the food but while I was there, maybe 6:57 she snapped at me saying it starts at seven. I thought maybe I could just get a cup of coffee, no smiles like the Thai smiles. I guess I was offended. One more thing that coffee machine you need to get a new machine cause that was the worst copy I’ve ever had. It’s like instant.
Verified review

10/10 Exceptional

Great stay at the Mercure, if you're looking for a relaxed, quiet and peaceful environment, this is your place. Rooms are large, bright and support clean. Staff is very welcoming, helpful and polite from the receptionists to the cleaners all the way to the parking attendant. There are two pools, we booked a room with terasse giving into a "private" mini pool going into a bigger pool. Extremely pleasant to have this literally at your door step. We are at the restaurant once only and food was lovely especially if you're sitting near the beach, the sunset is incredible Again, a very pleasant area. The only little thing and I'm looking for things the hotel beach is not big nor large and you 100% need gel shoes to get in as there are very sharp stones for a long way before you get chest high in water and beware of the sea urchins (my husband trod on one despite wearing sea shoes!- it is very painful). All in all, a fantastic stay and would stay there again in a heartbeat. I highly recommend.
Verified review

6/10 Good

Beds and ac works well, the towels are frayed , the showers need a good cleaning, we had a 4 poster bed but the tv was in middle of a poster , the chairs at the pool and in the room are very uncomfortable, the grounds are not very well maintained, breakfast buffet is good but get there early they don’t replace anything,
Verified review

2/10 Poor

Not very customer friendly and front desk staff not very accommodating
Verified review

2/10 Poor

This hotel was in desperate need of face lift, old and tired, booked for 20 people 17 went, the welcome party was not good ask me to give them 7000baht for breakfast that i had already payed for in full. Totally unacceptable.
Verified review

2/10 Poor

We was have to pay for water, in the rooms was something broken, we didn't have internet and we was telling about that 10times, also was not nice when we was saying that something was not good, personal people was not happy and was saying that is it ours problem.
Verified review

8/10 Very good

Pros- Travelling with young children I loved that I could sit in the shade near the beach cafe whilst they could play in the sand also in the shade. This was my absolute favourite thing. The pool near the beach was decent and a good temperature. The beach was protected and private and was good for digging and paddling. Breakfast buffet was very good and there was a good amount of seating and choices of food. Our room was a good size and light and airy. The hotel were very helpful when I had a problem with my car. Cons- the shower temperature was temperamental and often cold, our water went off once totally and the toilet broke on another occasion. This was sorted quickly by the resort. The pool with pool access rooms was very cloudy and green, it seemed to have improved by the end of the week but we didn’t use this. Overall I would definitely stay again, the staff at the resort were lovely and helpful, the beach and pool and setting were idyllic. My children loved it and didn’t want to leave!