HOTEL QALASAYA

Property class: 3.5
City-center hotel, steps from Puno Plaza de Armas

Choose dates to view prices

You'll be in a fantastic location at HOTEL QALASAYA, just a 5-minute walk from Casa del Corregidor and Puno Plaza de Armas. Free perks include WiFi and buffet breakfast daily between 6:00 AM and 9 AM. Also, Puno Cathedral and Puno Central Market are within just a 10-minute walk.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
The current price is $52
$57 total
Oct 31 - Nov 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

A hotel room with a large window, a bed, a desk, and a chair.

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two beds, a wooden headboard, a desk, a chair, and a large window offering a city view.

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Romantic Studio Suite

A hotel room with a large bed, a nightstand, a wall-mounted lamp, and a decorative wall piece.

Romantic Studio Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

A hotel room with a bed, a desk, and a chair. There is a partition with a grid pattern and a window with curtains.

Executive Studio Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Quadruple Room

A hotel room with two beds, a TV, and a large window with curtains.

Economy Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed

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About the neighborhood

Map
Jr Grau 240, Puno, PUNO, 0051

What's nearby

  • Puno Plaza de Armas - 2 min walk - 0.2 km
  • Puno Cathedral - 2 min walk - 0.2 km
  • Pine Park - 2 min walk - 0.2 km
  • Casa del Corregidor - 2 min walk - 0.2 km
  • Puno Central Market - 3 min walk - 0.3 km

Getting around

  • Juliaca (JUL-Inca Manco Capac Intl.) - 74 min drive
  • Puno Station - 8 min walk
  • Paucarcolla Station - 28 min drive

Restaurants

  • ‪Rupha Cafe - ‬3 min walk
  • ‪Hotel Hacienda Plaza de Armas - ‬2 min walk
  • ‪Hotel Hacienda Puno - ‬2 min walk
  • ‪La Casona Restaurant - ‬1 min walk
  • ‪La choza de Oscar - ‬1 min walk

About this property

HOTEL QALASAYA

  • You'll be in a fantastic location at HOTEL QALASAYA, just a 5-minute walk from Casa del Corregidor and Puno Plaza de Armas. Free perks include WiFi and buffet breakfast daily between 6:00 AM and 9 AM. Also, Puno Cathedral and Puno Central Market are within just a 10-minute walk.

At a glance

Hotel size

    • 35 rooms
    • Arranged over 11 floors

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Offsite parking nearby (PEN 20 per night; reservations required)

Other information

    • Smoke-free property

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Reviews

HOTEL QALASAYA Reviews

8.0

Very Good

8.4

Cleanliness

9.2

Location

8.6

Staff & service

7.8

Property conditions & facilities

Popular mentions

Cities
Service staff
Breakfast
View
Restaurant
Room

Reviews

Verified review

10/10 Exceptional

Very central hotel (just minutes from the main square). Very close to restaurants and bars. It’s also accessible to the port to visit the Lake. Very nice people. The bar and restaurant are on the 10th floor which has a great view.
Verified review

10/10 Exceptional

Staff at the front desk were super! great!!
Verified review

8/10 Very good

Breakfast was great
Verified review

8/10 Very good

The staff were very friendly. The hotel is quite nice and the rooms are very spacious. The hotel is quite cold. We had a space heater in our room and an extra blanket on the bed. The breakfast is okay. The coffee wasn’t very hot. The area around the hotel has lots of restaurants and bars which is lovely.
Verified review

10/10 Exceptional

Nice hotel with clean rooms, excellent location and good service. Also a perfect breakfast.
Verified review

10/10 Exceptional

All the staff were great, especially Stephanie. The rooms were super nice and spacious. Yummy breakfast and close to the main square. Will definitely be back.
Verified review

10/10 Exceptional

The Hotel Qalasaya is a unique modern hotel tower in the heart of bustling Puno, just off the main pedestrian boulevard. The room was clean and modern, with an excellent shower.
Verified review

10/10 Exceptional

This hotel is located near the main plaza, yet in a quiet area. Everything was good, but the highlight of our stay was Gabriela at the front desk—she was truly the heart of this hotel. Kind, attentive, and always eager to help, she assisted us with everything we needed. The only downside was the breakfast buffet. Plates and food items were often in short supply—for example, there were cornflakes available, but no bowls or cold milk. Still, overall, we were satisfied with our stay. Gabriela’s kindness and exceptional service more than made up for these shortcomings.
Verified review

6/10 Good

Hotel is right in the middle of downtown. Close to restaurants and shopping everything's accessible qithinna block or two. The staff are fantastic and accommodating. The description of the hotel says the room has a balcony but it did not. It did have an outdoor area approximately 3x6 feet roughtly the size of a standio shower. The city is very noisy and a good night sleep is impossible. Revelers start around 2am, pre-recorded messages playing on loud speaker's on repeat every 15 seconds taxis or honking horns all night long. All of this goes on until 630am. The elevator wasnt working so qe had to clim stairs whichbis difficult at this altitude.
Verified review

6/10 Good

Good location, a bit too pricey for what it is
Verified review

2/10 Poor

Don't stay here if you want to sleep. There are parties every night near the hotel. You hear everything. Tuesday the party started at 10 pm and lasted until 3am. Wednesday it went from 8pm-5am. The front desk speaks no English. The hotel overall has a moldy smell and the breakfast was not much to talk about. It is in a great location but I would not recommend staying here if you plan on sleeping.
Verified review

10/10 Exceptional

The staff at the front desk were wonderful, friendly and helpful. The beds were comfortable, the rooms warm and the water hot. The location can not be better, walking distance to Plaza de Armas. The view from the restaurant looks over the Lake and the city. Terrific buffet breakfast. Highly recommended!
Verified review

10/10 Exceptional

Excellent
Verified review

8/10 Very good

A bit loud at night
Verified review

8/10 Very good

The staff were extremely helpful and friendly. The only disappointment was that the elevator stopped working the evening we checked in. And being on the ninth floor, it made it tough to come and go freely for our stay.
Verified review

6/10 Good

Front desk attendant (Hyvere???) was amazing. Room was not too clean and very old. The elevator was out of service for 2 full days which was very difficult. Breakfast was cold and not many options.
Verified review

6/10 Good

The breakfast had moldy bread and not many options. Which make you think that you should not eat there. Our kids refused to go a second time for breakfast there.
Verified review

8/10 Very good

To take shower there was not enough hot water
Verified review

4/10 Fair

No internet in spite of advertisement stayed on floor 9 internet only upgraded up to floor 5 …staff knew this but omitted to advise when checking in. No reception, manager not available …leaving staff that don’t speak any English to deal with problems. Had I known about tgeur internet issues …I would never have chosen this hotel . For me it was a big ISSUE. For 3 days.
Verified review

10/10 Exceptional

One day in Puno.

Got to the hotel at 6 am and the attendant was not in the lobby. I had to ring the bell several times. He finally showed up 15 minutes later. I had just arrived from an over night bus ride where my husband and i had gotten no sleep so we were a little cranky. Receptionist allowed us to check in early at a cost of 24 dollars extra. Nice hot tea in lobby was appreciated. Beautiful breakfast on the 10th floor with breathtaking views of the city
Verified review

2/10 Poor

We had to beg to have the room cleaned daily and to have towels and toilet paper. They looked offended we asked. They came once to clean the room and we were taking a late afternoon nap. The came in without knocking at the door… Don’t take a bath the water smells like sulfur or rotten eggs. If you take shower, be aware your TP is going to be soaking wet and that the whole floor is going to be wet also. The soap / shampoo distributors are not in the shower, but 5 ft away! We were sold a room with vista and we got no vista, just a tiny balcony with a 6ft wall as a guard rail. The lobby constantly smelled like ammonia. At 5 am they start the preparing the breakfast buffet on the 10th floor. Guess what? We could hear the noise (and the music) from our room which was on the 4th floor! Tables, plates and utensils were dirty every morning. We were supposed to have 2 complimentary water bottles in the room and … well there was none. The receptionist was almost offended we asked for them. This is a 4 star hotel in name only. Only “deserve” 1 star. Stay away from this place.
Verified review

10/10 Exceptional

Schöne Unterkunft, mit tollen Blick! Personal sehr zuvorkommend!
Verified review

6/10 Good

Det er null lydisolering hverken mot gangen, naborommet eller gata. Og det er ekstremt sentralt. Lykke til for å sove om du liker det stille.
Verified review

8/10 Very good

Meget god service. Yderst venligt og hjælpsomt personale. Rigtig god seng og dejlig morgenmad. Eneste minus var at der ikke var varmt vand til at bade i, og derfor kunne vi ikke benytte vores boblebad. Som vi havde set meget frem til.
Verified review

8/10 Very good

Quarto limpo, bem localizado