Regnum Bansko Mountain Resort

Property class: 5 and above
Ski hotel with free ski shuttle, near Bansko Ski Resort

Choose dates to view prices

Regnum Bansko Mountain Resort features ice skating and a free ski shuttle, plus you'll be within a 5-minute walk of Bansko Ski Resort. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this luxurious hotel include 2 indoor pools, an outdoor pool, and a nightclub. Ski passes and storage are also available.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The current price is $100
$112 total
includes taxes & fees
Nov 8 - Nov 9

Room options

Available filters for rooms
Showing 8 of 8 rooms

Superior Suite

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

Superior Suite, Mountain View

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

Deluxe Suite

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

Deluxe Suite, Mountain View

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

Grand Suite

8.8 out of 10
Excellent
(3 reviews)
  • 71 sq m
  • Sleeps 6
  • 4 Twin Beds OR 2 Double Beds and 1 Double Sofa Bed

Grand Suite, Mountain View

  • Mountain view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 Double Beds and 1 Double Sofa Bed

Superior Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Presidential Suite

  • River view
  • 134 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
3 Banski Suhodol Str., Bansko, 2770

What's nearby

  • Bansko Ski Resort - 2 min walk - 0.2 km
  • Vihren - 12 min walk - 1.0 km
  • Bansko Gondola Lift - 13 min walk - 1.2 km
  • Paisii Hilendarski Historical Center - 3 min drive - 1.9 km
  • Holy Trinity Church - 4 min drive - 2.2 km

Getting around

  • Sofia Airport (SOF) - 147 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪STATION Bansko “Coffee & Snacks made with love” - ‬11 min walk
  • ‪Space Zone - ‬17 min walk
  • ‪Ginger - ‬12 min walk
  • ‪Casa Di Papi - ‬6 min walk
  • ‪Мотиката - ‬3 min drive

About this property

Regnum Bansko Mountain Resort

  • Regnum Bansko Mountain Resort features ice skating and a free ski shuttle, plus you'll be within a 5-minute walk of Bansko Ski Resort. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this luxurious hotel include 2 indoor pools, an outdoor pool, and a nightclub. Ski passes and storage are also available.

At a glance

CHECK-IN
4:00pm
CHECK-OUT
11:00am

Hotel size

    • 130 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Free ski shuttle

Other information

    • Smoke-free property

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Reviews

Regnum Bansko Mountain Resort Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.6

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The spa facility was flawless with good massages. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Massage
Spa
Outdoor pools

Reviews

Verified review

8/10 Very good

Good hotel near the gondola , room was spacious and comfortable, nice swimming pool and breakfast
Verified review

10/10 Exceptional

Was very relaxing and central location to the everything. A lot of amenities and in walking distance.
Verified review

8/10 Very good

Good breakfast, nice pool area. Staff has to work on a "customer-first" attitude. The hotel is a bit of a walk to shops and restaurants and feels a bit too remote off season. There was also a building site next door. It's worth booking mountain view for a better experience.
Verified review

10/10 Exceptional

The room was spotless, and the view was amazing. Property is really nice, and the staff was very helpful.
Verified review

10/10 Exceptional

Beautiful hotel, perfect location for the ski lift and to stroll into town. Very attentive staff from the moment we arrived. Very friendly and always on hand for any requirements. Spa facility was flawless. Highly recommended
Verified review

10/10 Exceptional

Completely stylishly renovated! You have a feeling like you are in brand new hotel. Everything was perfect as before, from staff, extremely comfortable bed and pillows, spa, massage, big variety for breakfast...
Verified review

8/10 Very good

Rooms and hotel are clean. Breakfast i Has lots of options but 'hot' options are cold. Had leaking sink for 2 days and did not get fixed.
Verified review

10/10 Exceptional

Very friendly manager
Verified review

10/10 Exceptional

nice hotel, fair price during low season

We liked our stay at this hotel, the sauna facilities were very nice (although during low season not everything was open). The staff was friendly and the rooms are clean.
Verified review

10/10 Exceptional

Excellent as always

Big comfortable room, pleasent stuff, good spa and massages
Verified review

6/10 Good

Good location, free shuttle to the ski lift.

The guest relations manager (Angel) was GREAT! Very attentive and he went out of his way to help us find a doctor.
Verified review

10/10 Exceptional

Perfect as always

This is our fourth time to stay in this hotel, but first during summer. Everything was perfect as always, stuff is always friendly, beautiful spa and massages, the outdoor pool was great. Perfect hotel for families, either during the winter or during the summer.
Verified review

8/10 Very good

Good place in Bansko

Great hotel with very good rooms. Nice SPA but missing outside tub/pool in winter. Good breakfast. A bit too far in my opinion from the gondola/city to walk but may be ok for others. Good shutle service
Verified review

10/10 Exceptional

Perfect as always

Every yeat we stay at Regnum hotel and it is always perfect. They have made renovation of the main hall and it looks beautiful. Since we always book family apartment with kitchen, there are plates, glasses but never any dishes to make food - sinple soup or pasta.
Verified review

8/10 Very good

family stay in Regnum hotel, Bansko

Hotel people are very professional and helpful, speak good English. Spa is good clean and comfortable. Food is ok. You can always park a car in front of the hotel. The only downside is that sofa bed is not comfortable. Overall I would rate it very good.
Verified review

6/10 Good

Well, its not really a 5 star hotel at least for European standards. However, there is everything you need, and the staff is nice and polite. The beds were comfortable and the room was cleaned every day. The food in breakfast was quite plain and tasteless.
Verified review

6/10 Good

Not deserve the money

The hotel location is 10 minutes walking to the Main Street and gondola entrance. The hotel is like a maze. We need to walk and climb steps to reach the room. The spa was good. The jacuzzi temperature is now warm enough. The breakfast was fine.
Verified review

10/10 Exceptional

Very nice but ... bring your own cooking utensils!

Overall excellent. My only complaint was that although our 2-bed apartment had a kitchenette, no cooking items (e.g. pot, kettle) were provided. Apparently because we had not requested them at the time we booked.
Verified review

6/10 Good

it was alright.

hotel was ok, wouldn't give 5 star as the bed and pillows ware very uncomfortable. and the stuff didn't know what they were doing at one point the lady in the reception wanted to charge me 5 Euros per day for parking even though it comes free with my booking. so for me 3 stars.
Verified review

2/10 Poor

güzin

regnum bansko not five star hotels maximum 3 star hotels hotel employee not proffessional also not smile and not polite of guest.very poor breakfast ,my oppinion for this hotel very bad and l will never come again this hotel.please every one,dont choise this hotel.
Verified review

8/10 Very good

Modern & Complete

The studio room is a good size with a modern feel. It is clean and comes with its own hot water tank that lasts about 25mins before it needs to reheat. The pool is very nice when not busy but there is a charge for the outside jacuzzi which is a shame. It takes about 10mins to walk to the gondola station or the same time to walk to the top of town. The surrounding area is a building site but that didn't affect our stay in March 2013. On reflection is seems like its one of the newest places to stay and although some staff have a poor grasp of english, their attention to detail is excellent.
Verified review

6/10 Good

The room was hot and didn’t have AC… only living room had the AC which wasn’t enough. The outside pool was too busy, and the bar/restaurant didn’t have enough staff… dirty tables, and the food was late. 2 same pastas for the kids were served 20 mins apart, wrong salad, and forgotten French fries . Hire more people
Verified review

6/10 Good

Could be so much better

We had booked an Executive room, with half board. The room is big, certainly, separate lounge and bedroom.It was all very dated and stale, and felt rather downmarket, not 'executive'. There was not enough sockets for charging.The bathroom was way too small with insufficient space for storing toothbrush and so on for 2 guests. The included food was dreary, a tired, stale buffet dinner and really poor quality breakfast selection, with no espresso, only Nescafe! On the upside, plenty of parking, the staff were friendly, the wifi worked well, the swimming pool and jacuzzi were fun, and the bar happy hour was great.
Verified review

2/10 Poor

Nice rooms; terrible service

We booked this hotel which advertised itself as a 4* hotel, recently upgraded to 5. Upon arriving early, we were hassled about wanting to check our luggage in the luggage room. Then, when I asked about a safety deposit box for our valuables I was told there was not one (even though I later discovered there was one). After a day of skiing, we decided to use our "fully-stocked" kitchenette and bought food to cook for dinner. Upon returning to our room, we discovered that there were no pots and pans. After waiting an hour and a half, one was finally delivered. Additionally, there was no corkscrew in the room and we had to go back down to the bar to have our wine opened. Then we tried to log onto the internet that we had to pay for, only to find out there were problems with the network. On top of all of this, they had advertised that there were ski lockers on the lower ground floor but when we tried to use it at check-out to hold our stuff while skiing we were told the key for all of the lockers had gone missing. We then were forced to put our luggage back in the somewhat secure luggage room where we had to wait 30 minutes upon return for the bellboy with the key to the room (the other bellboy for some reason did not have a key) to retrieve our items. It was a comedy of errors from the start and I don't even think the hotel deserves a 4 star rating let alone the new 5 star rating it is advertising.
Verified review

2/10 Poor

Awful: no sleep, bad service, dirty towels...

No point ranting, instead here’s a simple list of some of the misery of staying at the Regnum: Curtains don’t cover window Unbearably hot throughout hotel; Excuse: “it’s a bit warm for usual winter” Ski depot locked past lift opening time; even after complaining no one came for another 15mins Noise and VERY thin walls, unable to sleep despite staying in one of the more expensive suites Towels put back from another bathroom so don’t know who’s is who’s. Dirty ones picked up from floor and put back, mud and all. Sheet change request card picked off bed and put back with sheets not changed Dinner marked without gluten on menu showed up with piles of bread, waiter said just don’t eat the bread! Manager promised no charge but on receipt anyway, when challenged it we were battled by the waiter! Kettle didn’t work Misdirected to spa three times, incl one who walked me to the basement (ski depot) realised she had made a mistake so just ran off Breakfast starts at 7, lots of stuff not set out until 7.30 or at all. Different every day. Kitchen with no pans! No bin in rooms No phone in bedrooms No resupply on tea/coffee Safe - no instructions. Bell boy came to show how to use but showed us wrong Sofa bed dangerously broken - rusted chunk of metal fell off on assembly Housekeeping threw random things of ours away but not the rubbish, left washing up to dry still smeared with food Key cards stopped working over and over