Enjoy your visit to Mahahual with a stay at Mahai Retreat. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, body treatments, or hydrotherapy.
Enjoy your visit to Mahahual with a stay at Mahai Retreat. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, body treatments, or hydrotherapy.
At a glance
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Hotel size
11 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Check-out time is 10:00 AM
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Special check-in instructions
The front desk is open Monday - Saturday (9:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
No cribs (infant beds)
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Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite self parking
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Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–9:30 AM
Restaurant
Coffee/tea in a common area
Water dispenser
Traveling with children
Paddleboard on site
What to do
On a private beach
Yoga classes
Kayaking
Snorkeling
Paddleboard on site
Services
Tour/ticket assistance
Free pool cabanas
Pool loungers
Pool umbrellas
Paddleboard on site
Facilities
Picnic area
An outdoor pool
Bicycle parking
Spa services
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
At least 10% of profits reinvested in community & sustainability
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Dock
Outdoor entertainment area
Outdoor furniture
Walkway to water
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
4 stairs to reach property
Area rugs in room
Tile flooring in room
Room amenities
Home comfort
Ceiling fan
Sleep well
Bed sheets provided
What to enjoy
In-room massage
Furnished balcony/patio
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Food and drink
Free bottled water
Reusable coffee/tea filters
More
Housekeeping on request
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including hydrotherapy.
Fees & policies
Refundable deposits
Deposit: MXN 4000 per accommodation, per stay
Pets
Service animals exempt from fees
Pet deposit: MXN 4000 per stay
Pets are allowed for an extra charge of MXN 1000 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property uses a grey water recycling system and eco-friendly cleaning products.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 30986
Frequently asked questions
Is there a pool at Mahai Retreat?
Yes, there's an outdoor pool.
Are pets allowed at Mahai Retreat?
Yes, dogs are welcome. There's a charge of MXN 1000 per pet, per night, and there's also a deposit of MXN 4000 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mahai Retreat?
Yes, there's free self parking.
What are the check-in and check-out times at Mahai Retreat?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 10:00 AM.
What is there to do at Mahai Retreat and nearby?
Have fun with onsite activities like kayaking and snorkeling. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and spa services. Mahai Retreat also has a picnic area.
Are there restaurants at or near Mahai Retreat?
Yes, there's an onsite restaurant.
Does Mahai Retreat have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Mahai Retreat like?
Mahai Retreat is located a short 1-minute walk from Maya Chan Beach.
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