Enjoy Santiago - Hotel del Valle

Property class: 4.5
Mountain hotel in Rinconada with spa and casino

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Enjoy Santiago - Hotel del Valle features a casino and puts you just a 5-minute drive from Vina San Esteban. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or reflexology. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
The current price is $106
$106 total
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Los Libertadores Km 53, Rinconada, Valparaiso, 2140000

What's nearby

  • Santa Teresa Sanctuary - 6 min drive - 4.9 km
  • Santuario Teresa de Los Andes - 9 min drive - 7.4 km
  • Calle Larga Square - 13 min drive - 12.8 km
  • Our Lady of Mercy Cathedral - 13 min drive - 12.8 km
  • Museo Antiguo Monasterio del Espíritu Santo - 19 min drive - 18.4 km

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant Campanario de Auco - ‬6 min drive
  • ‪Bar Despacho 1 - ‬12 min walk
  • ‪Santerra Mercado Restorant, Enjoy Los Andes - ‬20 min walk
  • ‪Cafeteria Base Santuario - ‬9 min drive
  • ‪Los Pimientos De Auco Restaurant - ‬6 min drive

About this property

Enjoy Santiago - Hotel del Valle

  • Enjoy Santiago - Hotel del Valle features a casino and puts you just a 5-minute drive from Vina San Esteban. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or reflexology. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.

At a glance

CHECK-IN
4:00pm
CHECK-OUT
12:00pm

Hotel size

    • 120 rooms
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Enjoy Santiago - Hotel del Valle Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

8.4

Staff & service

8.6

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Beautiful Scenery, Wonderful Landscape
Verified review

8/10 Very good

We stayed here one night on our way north. The staff were friendly and professional. The room was huge and the bathroom had a separate shower and stand alone tub. Great for a romatic night or some TLC while sipping wine and reading your favourite novel. The hotel and the rooms are a bit tired and need of a refresh, but still nicer than most hotels. The breakfast buffet was very good and the view spactacular.
Breakfast with a view!
Verified review

10/10 Exceptional

Very good!

Very good !
Verified review

2/10 Poor

Stay away, they do not honor expedia bookings
Verified review

4/10 Fair

Overall it looks and is relatively modern, rooms are noisy and are lacking maintenance.
Verified review

6/10 Good

The parking is limited at the hotel. The air conditioning did not cool the room to a comfortable temperature.
Verified review

4/10 Fair

Dirty place for a expensive hotel! Won't return

The place was dirty. Found rubbish inside and outside the pool. Dirty glasses everywhere. Some rude workers. Won't come back. It's not worth it
Verified review

6/10 Good

Disappointed

Our initial greeting was nonexistent. We arrived late at night and the front desk lady was apparently doing something with the man at the desk. But there was no recognition of our presence. Neither one was talking and the man was looking at his phone. This went on for 5” when my husband said, “we are here to check in,” The lady told him she would get to us after she finished working with her colleague. Still, no greeting. Another 7” went by, and eventually she gave him some papers and he left. Only then did she say “good evening can I help you?” No apology nor thank you for waiting, and obviously no smile. We checked in finally, but we will not be coming back. Also, the valet man refused to park our van.
Verified review

2/10 Poor

Salía el agua de la ducha helada, increible.para un hotel 5 estrellas
Verified review

10/10 Exceptional

Muy buen das
Verified review

4/10 Fair

Mal cuidado, se veia muy sucio todo
Verified review

8/10 Very good

Excelente atendimento da recepção, faltava travesseiro mas baixo, sem disponibilidade pelo hotel.
Verified review

10/10 Exceptional

A única coisa que não gostei foi dos restaurantes não descontar o valor da garantia
Verified review

8/10 Very good

Vale a diária se reservar em promoção

O café da manhã é delicioso. Quartos confortáveis, mas falta atenção a detalhes, como paredes descascadas, retocadas sem acabamento, o box da ducha vaza água até o quarto... Não usamos a área de spa para poder avaliar.
Verified review

10/10 Exceptional

Eu amei o spa completo com saunas, piscinas e jacuzis. Lugar maravilhoso pra acordar com uma linda vista pras montanhas.
Verified review

10/10 Exceptional

10/10

Habitación amplia y cómoda, buen spa, atención cordial. Especial agradecimiento a Josué en recepción.
Verified review

8/10 Very good

Boa pedida

Hotel muito bom, pena que a manutenção esta meio precária. mas o local eh muito lindo.
Verified review

8/10 Very good

Excelente hotel. La única crítica es a el desayuno lo sirven después de las 8:30. Teníamos que irnos antes y nos armaron un box para llevar pero muy escaso. Tendrían que servir el desayuno antes como en la mayoría de los hoteles.
Verified review

8/10 Very good

Gostei do hotel com ressalvas dos colaboradores

Comprei dois dias separados, fiquei duas horas esperando ! Só deixam entrar no apto às 16 horas certinho. Gostei achei tudo ok, mas me Senti constrangida na saída do café da manhã HOJE. Uma moça de azul estava na saída e eu estava com UM SUSPIRO NA MÃO ( pois meus filhos queriam sair do restaurante) e peguei um para provar enquanto saia ! Ela fez eu jogar no lixo! Isso na frente da minha família e de outros hóspedes! Bem desnecessário! Vou ver como resolver essa situação quando chegar no Brasil ! Em geral os colaboradores grosseiros
Verified review

10/10 Exceptional

Perfeito hotel
Verified review

6/10 Good

Hermosa Infraestrutura.

La infraestructura es muy buena. La atención, principalmente en recepción, deja mucho espacio para la mejora. Los botones tienen mejor predisposición que algunas personas de recepción.
Verified review

8/10 Very good

Expedia me cobro diciendo q los impuestos estaban incluidos sin embargo tuve que pagar 27 dolar mas por impuesto chileno IVA
Verified review

10/10 Exceptional

Todo bien
Verified review

4/10 Fair

Tuve que exigir mis beneficios vip access y fue muy incómodo porque parecía que me estaban haciendo un favor. No solo no me dieron ascenso de habitación si no que me dieron la peor, al lado del ascensor y con ruido infernal durante toda la noche de la gente pasando al casino. Además tuve que pedir 3 veces el espumante porque no lo tenían considerado. La verdad es que de VIP acces, nada.
Verified review

6/10 Good

muy mal ambiente a altas horas de la noche