citizenM Kuala Lumpur Bukit Bintang

4.0 star property
Hotel with restaurant, near Berjaya Times Square

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Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Building design
Lobby sitting area
Daily buffet breakfast (MYR 35 per person)
Lobby sitting area
King Room | Premium bedding, in-room safe, desk, laptop workspace
citizenM Kuala Lumpur Bukit Bintang, near Pavilion Kuala Lumpur and KLCC Park, offers a vibrant retreat. Unwind with a drink at the bar or indulge in delicious meals at canteenM. With shopping on site and free WiFi, guests have praised the helpful staff for making their stay truly enjoyable.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Free parking
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is $58
$65 total
includes taxes & fees
Sep 10 - Sep 11

Room options

Available filters for rooms
Showing 1 of 1 room

King Room

9.4 out of 10
Exceptional
(58 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
128 Jalan Pudu, Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 10 min walk - 0.9 km
  • Kuala Lumpur Tower - 12 min walk - 1.0 km
  • Pavilion Kuala Lumpur - 15 min walk - 1.3 km
  • Petronas Twin Towers - 2 min drive - 1.6 km
  • KLCC Park - 3 min drive - 2.3 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive
  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Kuala Lumpur Pasar Seni Station - 15 min walk
  • Kuala Lumpur KTM Komuter Station - 20 min walk
  • Imbi Station - 13 min walk
  • Bukit Bintang Station - 13 min walk
  • Raja Chulan Station - 16 min walk

Restaurants

  • ‪Garden Terrace Cafe - ‬4 min walk
  • ‪Jamaica Blue - ‬2 min walk
  • ‪Yi Pin Kopitiam憶品楼 - ‬1 min walk
  • Three Years Old
  • ‪Jiak Kopi - ‬2 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

CitizenM Kuala Lumpur Bukit Bintang puts you in a great location, within a 15-minute walk of Berjaya Times Square and Jalan Alor. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This Belle Époque hotel is also just a 5-minute drive from Pavilion Kuala Lumpur and Petronas Twin Towers. Fellow travelers say good things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Imbi Station is 13 minutes and Bukit Bintang Station is 13 minutes.

At a glance

DONE

Hotel size

    • 175 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Guests are recommended to download the property's CitizenM mobile app before check-in
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
    • Guests traveling with a service animal must contact the property prior to arrival.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • 24-hour business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall
  • Belle Époque architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Hydromassage showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 35 per person
  • Early check-in can be arranged for an extra charge of MYR 100 (subject to availability)
  • Late check-out can be arranged for an extra charge of MYR 100 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Does citizenM Kuala Lumpur Bukit Bintang offer free cancellation for a full refund?

Yes, citizenM Kuala Lumpur Bukit Bintang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM Kuala Lumpur Bukit Bintang?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM Kuala Lumpur Bukit Bintang?

Yes, there's free self parking.

What are the check-in and check-out times at citizenM Kuala Lumpur Bukit Bintang?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge of MYR 100 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of MYR 100 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Are there restaurants at or near citizenM Kuala Lumpur Bukit Bintang?

Yes, there's an onsite restaurant, canteenM.

What's the area around citizenM Kuala Lumpur Bukit Bintang like?

CitizenM Kuala Lumpur Bukit Bintang is in Bukit Bintang, a short 15-minute walk from Berjaya Times Square and 17 minutes' walk from Pavilion Kuala Lumpur.

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citizenM Kuala Lumpur Bukit Bintang Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Breakfast
Value
Amenities
Shower
Weather

What guests liked

  • Breakfast was wonderful, tasty, and offered a wide selection. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Good location,nice staff,cozy room, recommend!
3-night trip

10/10 Exceptional

Good hotel to stay in KL

Special thanks to Sina and Resky who helped me a great deal during my stay... very friendly environment.
12-night trip

10/10 Exceptional

Great hotel at KL

Amazing and friendly staff welcoming us and also guide us on checkin. Hotel comfortable and at great location near night marker, shopping, massage and aubway
Jojo Soh, 1-night trip

10/10 Exceptional

Very sweet

Génial
raed, 5-night trip

10/10 Exceptional

very good choice

always a pleasure to stay at citizenm. the staff is fantastic :-)
michael, 3-night trip

6/10 Good

Modern boutique hotel, service below expectation.

Modernised and well decorated boutique hotel. But the lobby area and check-in service is a bit messy and lousy, lower than expectations. Whilst seating and waiting for left luggage we were asked bluntly by lobby staff "Are you guests here? What's your room number?" rather than "May we help you? What can we do for you?". The politeness of lobby staff need improvement.
brendan, 2-night trip

10/10 Exceptional

I am never disappointed when I stay in a citizen M. It has everything you need for a short stay, the most comfortable bed, the easiest check in, excellent pillows, cafe on the premises. Just excellent value and friendly staff!
Rachel-Audrey, 2-night trip

10/10 Exceptional

Amazing hotel to stay in Kuala Lumpur
Alexander, 3-night trip

10/10 Exceptional

Great value for money. Clean, good location and staff were helpful
Aoife, 2-night trip

10/10 Exceptional

Great stay!

Great stay! All staff were very friendly and helpful!
Stoyan, 2-night trip

10/10 Exceptional

Good hotel
Tuyen, 3-night trip

10/10 Exceptional

love it

i am a regular
michael, 2-night trip

10/10 Exceptional

Expedia is the worst. Book direct!!! Great hotel and much cheaper direct.
Grant, 1-night trip

10/10 Exceptional

My #1 Hotel Choice in Kuala Lumpur

We had a wonderful stay! We love the cosy and homey room, the view of KL and Twin Towers behind our bed, the smart home functions from the iPad, and last but not least the “rainfall” in the shower! The hotel has convenience stores at its ground floor, and nearby is the buzzing Jalan Alor food street. The staff were very friendly and attentive to your queries.
3-night trip

8/10 Very good

Was pleasantly surprised by this place. It's a very compact room but with a really comfy bed, and it has everything you need. The staff are very friendly. The hot options at breakfast are mainly Asian and mostly geared towards carnivores, so being a vegetarian I stuck to the pastries. Overall a nice stay
Meike, 2-night trip

10/10 Exceptional

Very clean. Hospitality of workers and kindness ❤️
Shamini, 6-night trip

10/10 Exceptional

Location. Breakfast is kinda pricey but the food is good.
Cesar Ysmael, 3-night trip

10/10 Exceptional

Staff, clean, ideally located, lots of space to work
sebastien, 4-night trip

10/10 Exceptional

Great location
Arlene, 4-night trip

10/10 Exceptional

Great location literally minutes from Jalan Alor the busy night food market. Ability to control facilities and lights in room from iPad was great. Would be even better if lighting for bathroom on a different zone to main room.
Teresa, 3-night trip

10/10 Exceptional

Really great stay in Bukit Bintang right next to Jalan Alor. Walkable to Central Market and Petaling Street. Place has great staff and really clean rooms
Akul, 4-night trip

10/10 Exceptional

Gorgeous hotel - stunning with beautiful art work, clever contemporary design and lovely staff. Also really comfortable beds 😎.
Irene, 2-night trip

8/10 Very good

Very friendly and helpful staff.
John, 8-night trip

8/10 Very good

Quite nice hotel, modern. Bedding should be cleaner, of the 4 pillows I was provided, 3 of them had dirty pillow cases with clear marks
Janine, 2-night trip

10/10 Exceptional

I like the cleanliness and the employees are nice
RAISSA PASCUAL, 4-night trip