citizenM Kuala Lumpur Bukit Bintang, near Pavilion Kuala Lumpur and KLCC Park, offers a vibrant retreat. Unwind with a drink at the bar or indulge in delicious meals at canteenM. With shopping on site and free WiFi, guests have praised the helpful staff for making their stay truly enjoyable.
Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
Kuala Lumpur International Airport (KUL) - 46 min drive
Kuala Lumpur Masjid Jamek Station - 13 min walk
Kuala Lumpur Pasar Seni Station - 15 min walk
Kuala Lumpur KTM Komuter Station - 20 min walk
Imbi Station - 13 min walk
Bukit Bintang Station - 13 min walk
Raja Chulan Station - 16 min walk
Restaurants
Jamaica Blue Fine Coffees - 2 min walk
Garden Terrace Cafe - 4 min walk
May King Restaurant MKP Lum Mee - 3 min walk
8Haus 八號 - 7 min walk
Breakfast Spot - 7 min walk
About this property
citizenM Kuala Lumpur Bukit Bintang
CitizenM Kuala Lumpur Bukit Bintang puts you in a great location, within a 15-minute walk of Berjaya Times Square and Jalan Alor. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This Belle Époque hotel is also just a 5-minute drive from Pavilion Kuala Lumpur and Suria KLCC Shopping Centre. Fellow travelers say good things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Imbi Station is 13 minutes and Bukit Bintang Station is 13 minutes.
Languages
Chinese (Mandarin), English, Malay
At a glance
DONE
Hotel size
105 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests traveling with a service animal must contact the property prior to arrival.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Shopping
Working away
24-hour business center
3 meeting rooms
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Communal living room
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Banquet hall
Belle Époque architecture
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Hand-held showerheads
Raised toilet seat
Low-height bed
Height-adjustable showerhead
Grab bar in shower
Roll-in shower
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Ceiling hoist
Room amenities
Be entertained
iPad
IPod docking station
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Hydromassage showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Dining
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
CanteenM - Onsite bar. Open 24 hours. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 35 per person
Early check-in can be arranged for an extra charge of MYR 100 (subject to availability)
Late check-out can be arranged for an extra charge of MYR 100 (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur
Frequently asked questions
Does citizenM Kuala Lumpur Bukit Bintang offer free cancellation for a full refund?
Yes, citizenM Kuala Lumpur Bukit Bintang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM Kuala Lumpur Bukit Bintang?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM Kuala Lumpur Bukit Bintang?
Yes, there's free self parking.
What are the check-in and check-out times at citizenM Kuala Lumpur Bukit Bintang?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge of MYR 100 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of MYR 100 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Are there restaurants at or near citizenM Kuala Lumpur Bukit Bintang?
Yes, there's an onsite restaurant, canteenM.
What's the area around citizenM Kuala Lumpur Bukit Bintang like?
CitizenM Kuala Lumpur Bukit Bintang is in Bukit Bintang, a short 15-minute walk from Berjaya Times Square and 17 minutes' walk from Pavilion Kuala Lumpur.
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citizenM Kuala Lumpur Bukit Bintang Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Bed
Breakfast
Value
Shower
Weather
Amenities
What guests liked
Breakfast was wonderful, tasty, and offered a wide selection. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Great stay! All staff were very friendly and helpful!
Stoyan
2-night trip
10/10
We had a wonderful stay! We love the cosy and homey room, the view of KL and Twin Towers behind our bed, the smart home functions from the iPad, and last but not least the “rainfall” in the shower! The hotel has convenience stores at its ground floor, and nearby is the buzzing Jalan Alor food street. The staff were very friendly and attentive to your queries.
Verified traveler
3-night trip
10/10
This hotel is nearby Jalan Alor.
Verified traveler
3-night trip
10/10
Staff, clean, ideally located, lots of space to work
sebastien
4-night trip
10/10
Great hotel great customer Service.
Christopher
1-night trip
10/10
Really great stay in Bukit Bintang right next to Jalan Alor. Walkable to Central Market and Petaling Street. Place has great staff and really clean rooms
Akul
4-night trip
8/10
Technology at his best, everything is controlled by an ipad available in the room, from the curtain to relaxing music and light
Mauro
3-night trip
10/10
Great location
Arlene
4-night trip
10/10
Great stay. Quiet, clean, close to major tourist attractions (Jalan Alor, Chinatown, Changkat, Petronas Towers, City Center, etc.). Comfortable, clean and compact rooms. Bed (square) big enough for a young family to all share. Basic toiletries provided along with two bottles of clean drinking water. No coffee/tea service in-room. In-room safe. On site buffet breakfast for a surcharge. Good value for the money.
Paul
2-night trip
10/10
Gorgeous hotel - stunning with beautiful art work, clever contemporary design and lovely staff. Also really comfortable beds 😎.
Irene
2-night trip
8/10
Very friendly and helpful staff.
John
8-night trip
10/10
I like the cleanliness and the employees are nice
RAISSA PASCUAL
4-night trip
10/10
Hotel was very clean and the rooms were very nice and modern. Staff was very responsive and friendly. Good, central location.
Takashi
5-night trip
10/10
Excellent location with clean and very trendy look. The rooms are small though they are well designed to accommodate lots of luggage (e.g., drawers underneath bed). Loved our stay here!
Alexandra
3-night trip
10/10
I found this place to be so clean that I ended up using their towels and through all my life I don't think I have ever used a hotel s towels ever... They are also very all of them are very very friendly although initially they can be a little stuck on rules but that rapidly goes away as with conversation
abhinav
1-night trip
10/10
It was an amazing stay.
Verified traveler
2-night trip
8/10
The bed lacked a mattress cover which meant that the single sheet covering the mattress was inadequate as the mattress it self was severely worn and bobbly
Parmjit
3-night trip
10/10
The hotel was super nice. I will definitely stay at this hotel again when I visit Malaysia again.
Takuro
4-night trip
10/10
Great fun place to stay. Wonderful breakfast.
Michael
1-night trip
10/10
Great location and the staff are very friendly and helpful.
William
4-night trip
10/10
Perfect for solo and business travellers. Will definitely repeat my stay here.
Sutha
3-night trip
10/10
Good and cheap hostel!
Wilfred
6-night trip
10/10
Clean and nice lobby
CHANGBING
2-night trip
10/10
It was clean and modern
Harinya
2-night trip
10/10
Walkable to everything and very safe. Rooms was as pictured - very clean and comfortable. Very efficient lay out. Staff was friendly and explained everything clearly. I would stay again.