Stipp Hotel Gisenyi

Property class: 3.5
Gisenyi hotel with spa and outdoor pool

Choose dates to view prices

When visiting Gisenyi, Stipp Hotel Gisenyi is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a bar/lounge, and a fitness center.

Reviews

6.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $90
$109 total
includes taxes & fees
Oct 31 - Nov 1

Room options

Available filters for rooms
Showing 4 of 4 rooms

Single Room

  • Sleeps 1
  • 1 Twin Bed

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Suite

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
2.0 out of 10, 1 review
The price is $33
$40 total
includes taxes & fees
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About the neighborhood

Map
311 Avenue de la Comiche, P.O.Box 2834, Gisenyi

What's nearby

  • Rwanda Tourism University College - 2 min walk - 0.2 km
  • Kivu Lake - 2 min walk - 0.2 km
  • Gisenyi Beach - 12 min walk - 1.0 km
  • Université Libre de Kigali - 17 min walk - 1.4 km
  • Nyamyumba Hot Springs - 10 min drive - 10.1 km

Restaurants

  • ‪La Rosta - ‬5 min drive
  • ‪Barbcue - ‬2 min drive
  • ‪Salt and Pepper Restaurant - ‬2 min drive
  • ‪Steven shop - ‬4 min drive
  • ‪Pamoja - ‬2 min drive

About this property

Stipp Hotel Gisenyi

  • When visiting Gisenyi, Stipp Hotel Gisenyi is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a bar/lounge, and a fitness center.

At a glance

Hotel size

    • 30 rooms

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

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Reviews

Stipp Hotel Gisenyi Reviews

6.4

Good

5.6

Cleanliness

10

Location

6.0

Staff & service

5.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Wonderful place! Would recommend to others
Verified review

4/10 Fair

Hotel vieillot et chambres pas au niveau

Hotel tres bien situe avec beau jardin mais dans un etat deplorable. Chambres vieillotes, pas d’insonorisation, pas de prises fonctionnels pour recharger appareils électroniques, peu ou pas de wifi dans les chambres, et personnel peu à l’écoute.
Verified review

2/10 Poor

The Higiene in this hotel is next to none, the hallways smell like dirty bathrooms, as well as the rooms. We found bugs on our beds. And the breakfast was horrible. The staff made me a receipt attached to two wrong payments made by different cards which I have no idea who’s they are. The bathrooms were so filthy we did not even use them. Even after asking for it to be cleaned We had a horrible time in these facilities, unfortunately. Never going there again. Not worth it.
Verified review

4/10 Fair

There are better options in the area

I've stayed in Gisenyi several times and i've tried some of the other hotels in the area. So this is mostly a comparison with what else Gisenyi has to offer. I stayed one night. This hotel has some great amenities like a gym (I did not see it), Pool, and Sauna. They are also very close to the border with DRC. However, I would argue that it isn't worth the price. This hotel is outdated. The room I stayed in was quite tight, and the bathroom very small. Though the bed was nice and the balcony was great. The breakfast was meh, mostly the breakfast foods were not well presented and the table cloths were not clean. Bigger than that, the hotel did not seem to know how to verify my payment through hotels.com. They accused me of not paying and threatened to call the police. I asked them multiple times including the time they knocked on my door at 9pm, to please call hotels.com. The first thing I did was email them my reservation confirmation. While they continued to say that I had not paid. I found them to be very rude, unprofessional, and accusatory. In the end, I called hotels.com and hotels.com called the hotel to confirm the payment. I could not recommend this hotel again. There are many better hotels at a cheaper or equal price point.
Verified review

10/10 Exceptional

Verified review

8/10 Very good