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The Promissory Hotel

2.0 star property
Hotel with restaurant, near Center in the Square

Choose dates to view prices

The Promissory Hotel puts you just a 5-minute drive from Carilion Roanoke Memorial Hospital and Center in the Square. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at ¡Suerte!, which serves Spanish cuisine and is open for lunch and dinner. Also, Berglund Center and Valley View Mall are within a short drive.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
  • Bar

Main amenities (7)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Luggage storage

Feel at home (6)

  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
  • Private bathroom (not in room)
  • Bathrobes
The current price is $169
$191 total
includes taxes & fees
May 24 - May 25

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Signature Suite, 1 King Bed with Sofa bed

In-room safe, blackout drapes, iron/ironing board, free WiFi

Signature Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Roll-in Shower

In-room safe, blackout drapes, iron/ironing board, free WiFi

Signature Suite, 1 King Bed with Sofa bed, Roll-in Shower

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Suite, 2 Bedrooms, Roll-in Shower

Floor plan

Premier Suite, 2 Bedrooms, Roll-in Shower

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms | In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Suite, 2 Bedrooms

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Premier Suite, Multiple Beds

Premier Suite, Multiple Beds | In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Suite, Multiple Beds

  • 47 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Room, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom

In-room safe, blackout drapes, iron/ironing board, free WiFi

Loft, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Sofa Bed

View all photos for Premier Suite, Multiple Beds

Floor plan

Premier Suite, Multiple Beds

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Loft, 1 Queen Bed with Sofa bed

Loft, 1 Queen Bed with Sofa bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Loft, 1 Queen Bed with Sofa bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Signature Suite, 1 Queen Bed

Signature Suite, 1 Queen Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Signature Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
201 S Jefferson St, Roanoke, VA, 24011

What's nearby

  • Center in the Square - 2 min walk - 0.2 km
  • Science Museum of Western Virginia - 2 min walk - 0.2 km
  • Taubman Museum of Art - 3 min walk - 0.3 km
  • Virginia Museum of Transportation - 8 min walk - 0.7 km
  • Berglund Center - 17 min walk - 1.4 km

Getting around

  • Roanoke Regional Airport (ROA) - 16 min drive
  • Roanoke Station - 3 min walk

Restaurants

  • ‪Olde Salem Brewing Company - ‬3 min walk
  • ‪Three Notch'd Craft Kitchen and Brewery - ‬2 min walk
  • ‪Jack Brown's Beer & Burger Joint - ‬2 min walk
  • ‪Corned Beef & Co - ‬1 min walk
  • ‪City Market Building - ‬2 min walk

About this property

The Promissory Hotel

The Promissory Hotel puts you just a 5-minute drive from Carilion Roanoke Memorial Hospital and Center in the Square. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at ¡Suerte!, which serves Spanish cuisine and is open for lunch and dinner. Also, Berglund Center and Valley View Mall are within a short drive.

At a glance

DONE

Hotel size

    • 27 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 10.00 per night; includes in/out privileges)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Concerts/live shows

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 48
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 48
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom (not in room)
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

¡Suerte! - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Parking

  • Covered self parking costs USD 10.00 per night with in/out privileges

Policies

Noise-free guestrooms cannot be guaranteed.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover

Frequently asked questions

Are pets allowed at The Promissory Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Promissory Hotel?

Yes. Self parking costs USD 10.00 per night.

What are the check-in and check-out times at The Promissory Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at The Promissory Hotel and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near The Promissory Hotel?

Yes, ¡Suerte! offers Spanish cuisine.

What's the area around The Promissory Hotel like?

The Promissory Hotel is in Downtown Roanoke, a short 3-minute walk from Roanoke Station and 4 minutes' walk from Taubman Museum of Art.

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Reviews

The Promissory Hotel Reviews

9.4

Exceptional

10

Cleanliness

9.0

Amenities

10

Staff & service

9.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Brand new hotel - very appealing. Great location convenient to many shops and restaurants. Great service from the staff.
Jeffrey, 2-night trip
Verified

10/10 Exceptional

Amazing new boutique hotel w friendly staff.
Chandra, 1-night trip
Verified

10/10 Exceptional

Johnny was kind to give us a tour. We felt honored to be among the first guests, and the room and bed were spacious and comfortable. Highly recommend!
Miles, 1-night trip
Verified

10/10 Exceptional

Clean. Quiet. Close to many places to eat and drink.
Lee, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel. Was under construction when we were there but we didn’t notice it at all. Staff was amazing
Christi, 1-night trip
Verified

10/10 Exceptional

Great location. Clean rooms. Friendly staff
Frances, 2-night trip
Verified

10/10 Exceptional

The staff were extremely accommodating. Cleanest room I’ve had in awhile.
Richard, 1-night trip
Verified

8/10 Very good

The staff went above and beyond to make us comfortable; the room was immaculate and the bed very comfortable. We will definitely stay there whenever we are in Roanoke. The only reason I gave it 4 instead of 5 stars is that the hotel has a small loading area and it would have been great to have had valet parking as the hotel makes use of a parking garage separate from the hotel.
Donna, 1-night trip
Verified

8/10 Very good

Outstanding location. Easy walk to restaurants and market. Rooms are very spacious! Front Desk staff was kind and helpful. Hotel may be continually adding amenities. Room did not have full length mirror; bedside lights were only on off from wall switch; motion detectors in the bedroom ceiling were distracting; no microwave yet huge countertops— wonderful space. Refrigerator was retro and good size. Robes are nice. Towels were soft.
Holli, 3-night trip
Verified

10/10 Exceptional

From the moment I walked in the door, the staff was extremely friendly and accommodating. My room was upgraded from a loft to a king suite, and it reminded me of a small condo. The room was very comfortable, the kitchenette clean with plenty of mugs, cups, a refrigerator, and a kettle to boil water. The bathroom was clean with plenty of hot water and the shower very luxurious. The bed was comfortable and I enjoyed the robe hanging in the bedroom area. Everything about this suite was "new" and "fresh". As I was leaving the next morning, the lady at the front desk was again very kind and polite. She warned me to be careful walking out, as the floor had just been mopped and was slippery. Also, upon checking in on Thursday evening, the lady at the desk gave me a mini-tour of the building, and the spaces that were being renovated. It was interesting to see the concept and how much had already been done. I hope to return and see the finished product later this year.
Mark, 1-night trip
Verified

10/10 Exceptional

Very clean and rooms were quite sizeable.
Jena, 3-night trip
Verified

10/10 Exceptional

Friendly staff, immaculate room. Great location. Highly recommend.
Michael, 2-night trip
Verified

10/10 Exceptional

Clean room friendly staff
Zhi, 1-night trip
Verified

10/10 Exceptional

Nice town
Robert, 1-night trip
Verified

8/10 Very good

The room was clean. I love it when I feel good about walking around a room without shoes on. The loft was amazing!
Anthony, 2-night trip
Verified

10/10 Exceptional

Clean room, staff
Cara, 4-night trip
Verified

10/10 Exceptional

Spotless. Brand new hotel
Robert, 1-night trip
Verified

10/10 Exceptional

I came to stay at the Promissory as a half-way point between Philadelphia and Asheville, where I was headed for the weekend, and I was not disappointed! So incredibly charming, thoughtful, and inviting. I was offered a complimentary upgrade to my room to their gorgeous and spacious Artist's Suite and enjoyed a glass of champagne upon arrival. The staff were all friendly, informative, and professional. I wish I was able to stay longer but promise that if I ever find my way to Roanoke (an adorable town!) I will be staying again, and will certainly tell everyone I know to reserve a room at the Promissory Hotel.
Hannah, 1-night trip
Verified

10/10 Exceptional

Room was very clean. Location is great. Room needs reading lights on both side of the bed. There were no towels or wipe down equipment in the gym.
Robin, 1-night trip
Verified

10/10 Exceptional

Big room with separate sitting area. Very clean and new. Only suggestion would be to add an iron and ironing board in the room. The hand steamer I borrowed from the reception desk worked fine - thanks.
Robert, 2-night trip
Verified

4/10 Fair

Ayan, 1-night trip
Verified

10/10 Exceptional

Thomas, 1-night trip
Verified

10/10 Exceptional

Ryan, 1-night trip
Verified

10/10 Exceptional

Yu, 1-night trip
Verified

10/10 Exceptional

Jason, 1-night trip