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Hotel Chancellor@Orchard

3.5 star property
Family-friendly hotel with outdoor pool, near Orchard Road

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Photo gallery for Hotel Chancellor@Orchard

Outdoor pool
Exterior
Outdoor banquet area
Lobby
Exterior
In the heart of Bugis Street Shopping District, Hotel Chancellor@Orchard offers a tranquil retreat. Unwind on the garden terrace, take a refreshing dip in the outdoor pool or enjoy family fun at the playground. The helpful staff and restaurant have left lasting impressions on previous guests.

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pool
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Children's pool
  • Room service
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden
The current price is $94
$112 total
includes taxes & fees
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Double or Twin Room

8.2 out of 10
Very good
(14 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
Desk
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Premier Double or Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
Desk
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, soundproofing, free WiFi

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
Desk
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room 2 Single bed

In-room safe, desk, soundproofing, free WiFi

Deluxe Room 2 Single bed

  • Sleeps 2

View all photos for Premier Triple Room

In-room safe, desk, soundproofing, free WiFi

Premier Triple Room

  • Sleeps 3

View all photos for Deluxe Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Room

  • Sleeps 2

View all photos for Premier Room

In-room safe, desk, soundproofing, free WiFi

Premier Room

  • Sleeps 2

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7.2 out of 10, Good, 733 reviews
The price is $98
$118 total
includes taxes & fees
Dec 17 - Dec 18
Hotel Grand Central
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About the neighborhood

Map
28 Cavenagh Road, Singapore, 229635

What's nearby

  • Orchard Central - 2 min walk - 0.2 km
  • Orchard Road - 3 min walk - 0.3 km
  • Fort Canning Park - 10 min walk - 0.9 km
  • ION Orchard - 12 min walk - 1.0 km
  • Bugis Street Shopping District - 17 min walk - 1.4 km

Getting around

  • Seletar Airport (XSP) - 21 min drive
  • Singapore Changi Airport (SIN) - 27 min drive
  • Senai International Airport (JHB) - 66 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 22.5 miles/36.3 km
  • Kempas Baru Station - 34 min drive
  • JB Sentral - 40 min drive
  • Somerset Station - 6 min walk
  • Dhoby Ghaut Station - 8 min walk
  • Bencoolen Station - 15 min walk

Restaurants

  • ‪Samantha's Vip Wine Bar - ‬1 min walk
  • ‪Tha Siam Thai Kitchen - ‬1 min walk
  • ‪Al Madinah Restaurant - ‬1 min walk
  • ‪BISCO SAKABA ～ビスコ酒場～ - ‬1 min walk
  • ‪Bistro Du Le Pin - ‬1 min walk

About this property

Hotel Chancellor@Orchard

Hotel Chancellor@Orchard puts you just a 5-minute drive from Orchard Road and Marina Bay Sands Skypark. Guests can take a dip in the outdoor pool or grab a bite to eat at Bistro@Chancellor, which serves breakfast, lunch, and dinner. Other features include a children's pool, a terrace, and a garden. The property is just a short walk to public transportation: Somerset Station is 6 minutes and Dhoby Ghaut Station is 8 minutes.

At a glance

DONE

Hotel size

    • 488 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Children aged 4 and younger eat free breakfast
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (SGD 10 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Bistro@Chancellor - This restaurant serves breakfast, lunch, and dinner.

Fee & policy details

Refundable deposits

  • Deposit: SGD 50.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SGD 20 for adults and SGD 15 for children

Parking

  • Self parking costs SGD 10 per day

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Frequently asked questions

Is there a pool at Hotel Chancellor@Orchard?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Chancellor@Orchard?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Chancellor@Orchard?

Yes. Self parking costs SGD 10 per day.

What are the check-in and check-out times at Hotel Chancellor@Orchard?

You can check in starting at 3:00 PM. Check-out time is noon.

Is there an onsite casino at Hotel Chancellor@Orchard?

No, this hotel doesn't have a casino, but Marina Bay Sands Casino (5-min drive) and Resort World Sentosa Casino (10-min drive) are both nearby.

What is there to do at Hotel Chancellor@Orchard and nearby?

Hotel Chancellor@Orchard has an outdoor pool and a garden.

Are there restaurants at or near Hotel Chancellor@Orchard?

Yes, there's an onsite restaurant, Bistro@Chancellor.

What's the area around Hotel Chancellor@Orchard like?

Hotel Chancellor@Orchard is in Orchard, a short 6-minute walk from Somerset Station and 6 minutes' walk from Orchard Road.

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Hotel Chancellor@Orchard Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Store

Reviews

6/10 Good

Great location close to Orchard Road, shops, food and transport. Our room was dated and a little run down. Had to call maintenance to fix the drain in the shower and leaking toilet. Staff were friendly and helpful. Lovely cleaning staff. Water filer and heater was a nice touch. Nice view. Loved the super cold air con and having a fridge was appreciated.
Angela, 4-night trip

8/10 Very good

Convenient clean and comfortable.

Convenient clean and comfortable. Just off Orchard Road between two metro stations, it’s in a great location. Staff in reception were friendly and efficient; room was clean and comfortable. Nice to be able to use the pool on the rooftop.
Karla, 1-night trip

8/10 Very good

Convenient location
Longyu, 2-night trip

8/10 Very good

Quite nice with good price
Yoshiaki, 1-night trip

10/10 Exceptional

Ease of checkin
Andrew, 2-night trip

8/10 Very good

Good location
FONG, 2-night trip

6/10 Good

Average hotel but good location
MOHAMMAD REZA, 9-night trip

8/10 Very good

Generally pretty good hotel. Shower was elevated so those with mobility issues please be careful and use the handles on the wall.
Richard, 2-night trip

10/10 Exceptional

Great place to stay for short visit in Singapore Clean confortable beddings Excellent hospitality Near famous Orchard ave where we can walk in many fine dining restaurants, high end brand shopping…
Kimberly, 2-night trip

10/10 Exceptional

Shopping near by shopping
Philip, 2-night trip

8/10 Very good

Good Hotel, 1 hour walk to Marina Sand
Martin, 2-night trip

10/10 Exceptional

Very centrally located.
Murali, 7-night trip

4/10 Fair

Dirty and not good for service
vinh cao, 3-night trip

6/10 Good

Just didn’t like the hotel vibe
Patrick, 1-night trip

8/10 Very good

great location ....shops, restaurants and transport
PAUL, 2-night trip

8/10 Very good

Pity that the restaurant was closed durung our stay. Bar opened at 3pm.
Liisa, 3-night trip

6/10 Good

Everything meets its standard for 3star hotel. Better than most.
Jip, 2-night trip

10/10 Exceptional

Good location, some amenities could be better.
Sam, 3-night trip

8/10 Very good

Good place good area walking distance
Thanthong, 4-night trip

8/10 Very good

Nice simple hotel
Wendy, 5-night trip

2/10 Poor

WORST HOTEL STAY OF MY LIFE!!

DO NOT STAY HERE! $450 per night for a disgusting, filthy room with soiled sheets with obvious stains from previous guests and mould growing on ceiling, window frames and walls. The window was painted shut so not ventilation either. We complained to management immediately on arrival in our room and they just shrugged their shoulders. Didn't even offer to change the sheets! Our very young baby became sick over night with trouble breathing so the next morning we asked for a refund of the second might so we could leave. Management refused and told us we could leave a bad review. Absolutely no care at all and no empathy. Hotels.com were also very disappointing. Promised to help with a refund due to misinformation and misleading photos but then said 'the hotel refused so there is nothing we can do'.
TAMARA, 2-night trip

10/10 Exceptional

Excellent and very helpful people work there , front desk Sunil and even the porter man Mr Sayed to each team member of this hotel are just beyond excellent.
Mahmood, 2-night trip

8/10 Very good

Pleasant and comfortable and well located Courteous and efficient staff Only things is facilities are minimal , no fitness centre etc , considering the price But overall a nice stay and I would surely stay here again in future visits
Nikhil, 3-night trip

8/10 Very good

The hotel is around shopping district
Renato, 1-night trip

4/10 Fair

Dated property ; Cleaning should be improved. Location good near commercial area and underground transportation.
Alferio, 1-night trip