Hotel Puerto Carmen

Property class: 3
Hotel with outdoor pool, near Puerto del Carmen Beach

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When you stay at Hotel Puerto Carmen, you'll be within a 15-minute drive of Puerto del Carmen Beach and Playa de Matagorda. Guests indulge in hydrotherapy, then grab a bite to eat at the restaurant. There's an outdoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves.

Reviews

6.6 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Internet access
  • Restaurant
  • Bar
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Apartment, 1 Bedroom

Garden view

Apartment, 1 Bedroom

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Garden view

Apartment, 2 Bedrooms

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Avenida Juan Carlos I, 35, Puerto del Carmen, Tias, Lanzarote, 35510

What's nearby

  • Fariones Sports Center - 12 min walk - 1.0 km
  • Playa Chica - 14 min walk - 1.2 km
  • Puerto del Carmen Beach - 14 min walk - 1.0 km
  • Old Town Harbour - 15 min walk - 1.3 km
  • Gran Casino de Lanzarote - 7 min drive - 2.3 km

Getting around

  • Lanzarote Airport (ACE) - 10 min drive

Restaurants

  • ‪Finnegans Wake - ‬11 min walk
  • ‪Los Clásicos del café - ‬10 min walk
  • ‪Tropicana - ‬12 min walk
  • ‪Blue Marlin - ‬12 min walk
  • ‪Slattery's Lanzarote - ‬10 min walk

About this property

Hotel Puerto Carmen

  • When you stay at Hotel Puerto Carmen, you'll be within a 15-minute drive of Puerto del Carmen Beach and Playa de Matagorda. Guests indulge in hydrotherapy, then grab a bite to eat at the restaurant. There's an outdoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
11:00am

Hotel size

    • 148 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • WiFi in public areas*
    • WiFi in rooms*

Parking

    • No onsite parking
    • Free offsite parking nearby
    • Street parking available

Other information

    • Smoke-free property

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Reviews

Hotel Puerto Carmen Reviews

6.6

Good

7.0

Cleanliness

7.0

Location

7.4

Staff & service

6.0

Property conditions & facilities

Reviews

Verified review

6/10 Good

Nice pool area

Clean apartment clean bedding and towels
Verified review

6/10 Good

We zijn geplaatst aan de schaduwzijde; voor de zonzijde moesten we €13,- per nacht bijbetalen. Er was door jullie aangegeven dat er shampoo en doucheschuim zou zijn; dit was echter alleen voor de eerste dag. Prima was dat ze (bijna) elke dag het bed dekte, en het 2x p wk. verschoonde en 3x per week waren er schone handdoeken.
Verified review

4/10 Fair

Bonjour, l'accueil ne fut pas très agréable, la personne qui a fait notre enregistrement n'était pas sympathique et a récité les recommandations comme une poésie.
Verified review

6/10 Good

El trato del personal excelente . El estado del hotel deja que desear, deberían arreglarlo un poco, sobre todo las habitaciones.
Verified review

8/10 Very good

Not the best but for the price and star rating it’s not too bad. Good location
Verified review

10/10 Exceptional

Lovely little hotel

Lovely hotel as long as don’t have high expectations for what you are paying. Rooms are clean and good size all staff are very friendly and in great location supermarket literally over the road. Pool was cleaned daily and a nice area, hotel also provide evening entertainment great for a family holiday on a budget or girly trip.
Verified review

8/10 Very good

Pleasant hotel

Nice hotel pleasant walk to beach and main strips
Verified review

6/10 Good

Very basic shower cold most nights room was next to busy road noisy
Verified review

8/10 Very good

Gd outdoor pool, plenty of sun loungers but some in poor condition. Rooms fair, well stocked in kitchen, suit basic needs.. beds quite hard in room and pull out sofa bed had broken slots, but managed wth it all th same..room cleaning frequent enuf..staff helpful.. reception dining area pleasant/ clean..
Verified review

4/10 Fair

Old

The hotel and everything in there is very tired, all the sun beds were too uncomfortable to lay on, the rooms are extremely dated and desperate for a refurbish, I suppose you get what you pay for.
Verified review

10/10 Exceptional

Très bien situé Propre même si un peu vieillot Personnel très accueillant Parfait pour l’ironman
Verified review

6/10 Good

Necesita reformas

Necesita una pequeña reforma
Verified review

8/10 Very good

Basic and dated apt hotel but totally acceptable, good location for old town/port but uphill on way back(taxi only €3.50). Cheap price so you get what you pay for. This was our second stay.
Verified review

10/10 Exceptional

Lovely hotel, clean, convenient to shops and bars

Really enjoyed our stay. The pool is great with plenty of sun loungers. No problem getting a taxi as was booked by reception at no cost.
Verified review

8/10 Very good

Sólo me quedé una noche porque fui el fin de semana a Lanzarote. La limpieza muy bien. Los colchones muy incómodos,se te clavaban todos los muelles.
Verified review

4/10 Fair

Basic

If you need a cheap bed for the night and are not going to spend any length of time there it will.meet your needs.If you need more than that avoid this hotel . It is cheap but you have to pay extra for the tv ,Wi-Fi, hairdryer, iron. The windows and doors don't fit properly so there is constant drafts. The apartment kitchens are very sparsely equipped you could make a cup of coffee and some beans on toast but not much more. The location and design of this aparthotel are good and it has the potential to be so much better. REMEMBER THAT YOU GET WHAT YOU PAY FOR.
Verified review

2/10 Poor

la peor estancia en lanzarote

La habitación estaba limpia, el baño SUCIO Y SIN PAPEL HIGIENICO, NO TENIA NI SI QUIERA SOBRES DE GEL, PARA LA DUCHA Y LO UNICO QUE ME HAN DICHO ES QUE NO TENIAN SUMINISTROS Y QUE POR ELLO NO PODIAN REPONER. Eso es lo que puede ofrecer un hotel que cuesta 76€ la noche. Muy mal
Verified review

6/10 Good

Hotel para extranjeros

Típics apartamentos para extrajeros. Correctos para ellos, con un par de cosas a destacar negativamente: desayuno infecto, pobre, básico, mínimo, etc.....y los canales de la TV de pago, sólo gratis la 1, Antena 3, uno francés, un inglés y uno alemán! Jajaja me piden dinero para poder ver la 2, ó La Secta, o Clan Tv!,,, en fin, ah, y wifi 1 hora al día.....esto ya no se lleva. Primera impresión en recepción bastante mala y seca, luego más amables y mejor, pero la primera impresión .....
Verified review

8/10 Very good

Cheap and cheerful

Located in between old and new town. Excelllent value for money. Very clean but very basic but you have to remember you are only paying for basic. Definitely recommend
Verified review

8/10 Very good

Lovely, clean hotel

We stayed her for 4 nights over Easter. The place and apartment was lovely. Nice size, lovely balcony and well kitted out kitchen. The only thing, would be to have a double bed, as we requested a Double room. Great facilities, Swimming pool, table tennis, fuseball, pool table and nice poolside bar. Everywhere was spotless, and well maintained. We had breakfast every morning (as it was included), which was ok,but I wouldn't pay €7 for it where there are other places to eat on the strip much cheaper and better food. We went to the Sunday market, which was organised by the hotel. The Wifi was ok, shame there is a surcharge. All in all a good place to stay, and would go back.
Verified review

4/10 Fair

En general están bien, pero ruidosos, anticuados

Son apartamentos que en líneas generales están bien, pero dista mucho la imagen que se ve en internet con lo que luego encuentras al llegar. Deberían reformarlos porque están muy anticuados. Nosotros no teníamos plato de microondas siquiera, el wifi era de pago... cosas que deberían cuidar un poco más para dar mayor servicio a los clientes. La calle trasera, donde daba la habitación, es de paso y hay mucho ruido de coches, sobre todo los fines de semana.
Verified review

4/10 Fair

Lav standard

Lite serviceminded Resepsjonist ved innsjekk.. Lav standard. Bra på bestilling av leiebil
Verified review

8/10 Very good

We had a great week here , everyone was lovely pool area and little garndens great for the sunny days we had. Over all a great week had.
Verified review

8/10 Very good

Hotel situated ideally for everything

Had a good time there that was our second visit to the hotel
Verified review

2/10 Poor

La verdad es que el hotel no corresponde con lo que se vende en la web.me pareció increíble que para ver la tv en la habitación hay que realizar un pago a un servidor externo,nunca lo había visto en ningún hotel