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The Refinery Urban Suites

Luxury hotel in Heraklion with 2 outdoor pools and spa

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The Refinery Urban Suites features a rooftop terrace and puts you within a 10-minute drive of Heraklion Port. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include 2 outdoor pools, a health club, and a fitness center.

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Health club
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Coffee/tea in a common area
  • Garden
  • Library

For families (6)

  • Babysitting (surcharge)
  • Playground on site
  • Kitchen
  • Separate sitting area
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

The Quiet Studio

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  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

The Heritage Loft

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  • 1 bedroom
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The Still Loft

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  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Large Twin Sofa Bed

The Family Chapter

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  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

The Wellness Loft

  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed

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$88 total
includes taxes & fees
Apr 6 - Apr 7
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About the neighborhood

Map
5th km. Heraklion - Moiron, Heraklion, Heraklion, Crete, 71500

What's nearby

  • General University Hospital of Heraklion - 19 min walk - 1.6 km
  • Heraklion Archaeological Museum - 6 min drive - 6.5 km
  • Palace of Knossos - 7 min drive - 9.5 km
  • Knossos Archaeological Site - 7 min drive - 9.5 km
  • Heraklion Port - 8 min drive - 7.2 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 26 min drive

Restaurants

  • ‪Snack Point - ‬4 min drive
  • ‪The Italian Job - ‬17 min walk
  • ‪Κυλικείο Πα.Γ.Ν.Η. - ‬3 min drive
  • ‪Cubees - ‬6 min drive
  • ‪Hacienda Cafe - ‬6 min drive

About this property

The Refinery Urban Suites

The Refinery Urban Suites features a rooftop terrace and puts you within a 10-minute drive of Heraklion Port. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include 2 outdoor pools, a health club, and a fitness center.

At a glance

DONE

Hotel size

    • 34 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - midnight
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground
  • Childcare in room (surcharge)

What to do

  • Public winery tours
  • Bicycle tour information
  • Bicycle rentals nearby
  • Winery tours nearby

Working away

  • Computer station
  • Coworking spaces

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Lockers available
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Front entrance ramp
  • Stair-free path to entrance
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Individually furnished
  • Separate sitting area

Freshen up

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Refrigerator
  • Kitchen
  • Stovetop
  • Oven
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dishwasher
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry
  • Cleaning supplies

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Dining

The Airstream Café - This bar serves breakfast, brunch, and light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Frequently asked questions

Is there a pool at The Refinery Urban Suites?

Yes, there are 2 outdoor pools.

Are pets allowed at The Refinery Urban Suites?

Sorry, pets aren't allowed.

Is parking offered on site at The Refinery Urban Suites?

Yes, there's free self parking.

What are the check-in and check-out times at The Refinery Urban Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at The Refinery Urban Suites and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. The Refinery Urban Suites also has a seasonal outdoor pool and a health club, as well as a picnic area and a garden.

Does The Refinery Urban Suites have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes an espresso maker, a coffee maker, and cookware.

Does The Refinery Urban Suites have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around The Refinery Urban Suites like?

The Refinery Urban Suites is located a short 17-minute walk from General University Hospital of Heraklion.

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