Pickalbatros Sungo Club - All Inclusive

Property class: 5 and above
All-inclusive hotel in Marrakech with 4 restaurants and spa

Choose dates to view prices

At Pickalbatros Sungo Club - All Inclusive, you'll be within a 15-minute drive of Majorelle Garden and Avenue Mohamed VI. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, body wraps, or facials. Other highlights at this luxurious hotel include 13 outdoor pools, a fitness center, and a steam room.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
$155
The current price is $177 total
includes taxes & fees
Dec 13 - Dec 14

Room options

View all photos for Standard Double Room

A hotel room with a large bed, a desk, a chair, and a TV. There is a view of a desert landscape through the window.

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Swim up Room

A modern hotel room with a large bed, a view of the outdoor pool area, and a large abstract painting on the wall.

Deluxe Swim up Room

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Pool View Room

A modern hotel room with a large bed, two matching patterned pillows, a nightstand with a phone, and a wall-mounted light fixture.

Deluxe Pool View Room

  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk, a TV, and a balcony with a view of palm trees and buildings.

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Deluxe Room Garden View

A hotel room with a bed, desk, and chair, a view of a pool and building, and a door.

Deluxe Room Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Family Room (Two Double Connected)

A hotel room with a large bed, a view of the pool, and a modern design.

Deluxe Family Room (Two Double Connected)

  • 96 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Twin Bed

View all photos for Deluxe Large Family Room

A hotel room with two beds, a desk, a TV, and a balcony with a view of palm trees and buildings.

Deluxe Large Family Room

  • 114 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Twin Bed

View all photos for Family Pool View Room

A hotel room with a large bed, a desk with a chair, a view of a pool and palm trees.

Family Pool View Room

  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed

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About the neighborhood

Map
Palmeraie, Route de Casablanca, Marrakech, Marrakech, Marrakesh-Safi, 400000

What's nearby

  • Marrakesh Stadium - 5 min drive - 2.2 km
  • Musée Aman pour la Civilsation de l'Eau au Maroc - 6 min drive - 4.0 km
  • Majorelle Garden - 16 min drive - 10.6 km
  • Yves Saint Laurent Museum - 16 min drive - 10.6 km
  • Avenue Mohamed VI - 16 min drive - 11.0 km

Getting around

  • Menara Airport (RAK) - 36 min drive
  • Sidi Bou Othmane Station - 22 min drive
  • Marrakech Central Station - 24 min drive

Restaurants

  • ‪L’adresse - ‬9 min drive
  • ‪Les Terrasses De Café - ‬8 min drive
  • ‪Chez Ali - ‬8 min drive
  • ‪Shawarma Al Agha - ‬9 min drive
  • ‪Afriquia - Complexe Arrihab - ‬8 min drive

About this property

Pickalbatros Sungo Club - All Inclusive

  • At Pickalbatros Sungo Club - All Inclusive, you'll be within a 15-minute drive of Majorelle Garden and Avenue Mohamed VI. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, body wraps, or facials. Other highlights at this luxurious hotel include 13 outdoor pools, a fitness center, and a steam room.

All inclusive details

  • This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

At a glance

Hotel size

    • 341 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

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Reviews

Pickalbatros Sungo Club - All Inclusive Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Amenities

8.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The gym at this property is excellent. (3 reviews)
  • The hotel features multiple pools, a water park, and a variety of pool areas that are clean and well-maintained. (7 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Great all inclusive stay. Kids loved the use of the padel court, football pitch & aqua park
Verified review

8/10 Very good

Lovely clean rooms great food and range of food Pools cold when solar heating could easily be used it was a shame
Verified review

10/10 Exceptional

Very friendly and helpful staff. Very clean. Good facilities.
Verified review

10/10 Exceptional

We had an amazing stay at this hotel — it was truly more than our expectations. From start to finish, everything was excellent. The facilities were outstanding, very well maintained, and offered everything we needed for a comfortable and relaxing stay. The restaurants were fantastic, with great variety and quality of food. What really made our experience special was the incredible staff. A heartfelt thank you to Hind and Joe for their kindness, professionalism, and warm hospitality. They went above and beyond to make us feel welcome. We would also like to thank Hussam at the bar, who was friendly, attentive, and made every visit enjoyable. In fact, all the staff deserve recognition — everyone was helpful, welcoming, and genuinely cared about making our stay memorable. We couldn’t have asked for a better experience and would highly recommend this hotel to anyone. We look forward to returning again!
Verified review

6/10 Good

It was a long wait to get our room ready on first day. Ismail (the concierge) was very helpful and tried to speed up the process. One of the door giving on the garden in our room was broken. We waited two days to get it fixed. Otherwise, the bedrooms were brand new, spacious and clean. The food in this property is flavourless, and the same every day, which is a shame. The drinks are not very nice and we stopped having them. The soft ones were very sugary, the spirit ones were low quality. The animation is ok though very loud and no specific club for teenagers. The animation at night was of average quality. Our kids were not interested. The aqua park is nice and fun. Overall, we had a relaxing stay but considering the price of the stay, we will not come back.
Verified review

8/10 Very good

We have enjoyed Pickalbatros Sungo. The property was very clean. The staff very polite, welcoming, nice and helpful. Pools were very clean. We have enjoyed water park. Food was fresh and abundant. The weather in March (end of March) did not cooperate and we had couple gloomy and rainy days but this was not the fault of the resort. The only thing we did not like and we thought the resort management could have done a better job was the entertainment area and its quality. The area was basically a bar in the basement, smelled like cigarette. Very tiny and not enough seats and lacked security code (only one way in and no emergency doors). Not sure why they did not do entertainment outdoors next to the main cafe? We basically tried entertainment the first night and never went back.
Verified review

8/10 Very good

Food was good, not exceptional but quite good choices. BIG problem is with "fresh fruit". Melon, pineapple, plums etc were tasteless. I expect the fruit had been frozen and defrosted....not a good thing. Rest of food was good. Tables and chairs in restaurants were very basic and could have been in a canteen. Restaurants, pool area and all surrounding areas were always more than spotless with cleaners continually cleaning the floors and all other areas. The hotel could do with a nice quieter bar with comfortable seating as the sports bar tends to be very noisy. There is the lobby bar, which has comfortable seating but it is mainly a coffe bar with bakery products which are all delicious. But no cocktail bar as such. The 3 story builings would benefit from lifts (elevators) as we were informed that this was a problem for customers with walking problem and parents with push chairs with young children. Also getting up to sports bar which has a long flight of stairs.
Verified review

8/10 Very good

Lots of positives and some negatives. In short I would go again. To expand a little... the complex and the layout are very good. It's a very nicely styled hotel. Compliments to the room cleaning staff, the restaurant staff, the bar staff (other than a bit of a grumpy guy called Omar at the pool bar) and compliments too to the entertainment team (though my kids didn't do much with them). All those guys were great. Reception staff were hit and miss. The luggage handler guys were imposing and controlling - I absolutely hated having my room key taken away from me while two luggage handlers escorts me to my room. Felt like a total tip-grab attempt. Food we maybe a 3.5 - 4 starts out of 5. Some bits were excellent, and other bits less so. There was always a plentiful supply though. I don't think you can expect too much out of an all-inclusive so for me this was fine - but my wife notes that we had better in Turkey. Now to my main gripe... it is absolutely unacceptable for a so-called 5* hotel to downgrade your room on arrival without any prior notification and then claim that you cannot have the room type you booked because we are full. You quite simply don't over-allocate. We got put into a double room which then had 2x extra temporary single beds squeezed in. When people book their holidays they pay careful attention to the room they choose and the extra money they are willing to pay for it - so downgrading you (and worse finding this out at 11pm with 2x small kids) was poor
Verified review

10/10 Exceptional

Everything was wonderfull
Verified review

10/10 Exceptional

An absolutely wonderful experience and will return later this year
Verified review

10/10 Exceptional

Great holiday
Verified review

8/10 Very good

Staff needed better service
Verified review

4/10 Fair

We didn’t get the room we had booked and reception staff and manager incapable to sort or offer any compensation. Other staff all excellent
Verified review

6/10 Good

Very mixed review, since some aspects were great and some not so much! the check-in was arduous, instead of just being told the truth that our room was not ready, and given a realistic time to come back, we were strung along and moved from place to place, it was very hard with kids after a long journey. The check-out was also lengthy and frustrating for no reason. The pool towel policy is pathetic, childish and frankly embarrassing. We couldn't work out where to get them from, where to change them, it was one of the annoying things about the holiday. Overall its a nice hotel, but being on the second floor with no lifts and young baby was very hard, terrible view of wasteland. But we made the most of the pools, waterpark etc. so we had a nice time overall.
Verified review

6/10 Good

We spent a week here as a family of five (kids ages 7.14 and 17) and unfortunately would not return. Despite advertising 15 pools, there is nowhere to escape the constant noise. Loud music, water aerobics and entertainment play throughout the day, right up until 11pm and can be heard across much of the resort. Even the water park has music blasting all day. If you want a peaceful holiday, this is not the place. Our biggest issue was cleanliness. On arrival our room had clearly not been cleaned properly, with dirt, insects, missing supplies, poo still down the toilet and up the wall from a previous guest and an unpleasant smell. The adjoining room for our children was also poorly prepared. We were moved two days later (hotel full) but this should never have happened at a hotel claiming five stars. The buffet restaurants were overcrowded, very noisy and repetitive. Food quality was average and hygiene standards appeared poor, with flies around food stations and questionable food handling. Several members of our family suffered stomach problems during the stay. The staff generally tried their best, but management appeared overwhelmed during the Eid period and clearly didn’t care. Requests often went unanswered and communication was poor. The gym and spa is excellent and some of the gardens are attractive. However, these positives did not outweigh the poor cleanliness, lack of relaxation, repetitive food and drink selection and disappointing service. We would not return.
Verified review

6/10 Good

Det luktet sterkt kloakk på rommet vårt. Vi ringte tre ganger til resepsjonen, møtte opp to ganger fysisk i resepsjonen og ventet 90 minutter før de gjorde noe for å hjelpe. Vi ble omsider flyttet til et annet rom, men hadde da brukt store deler av kvelden vår på å forsøke å få hjelp til problemet. Det nye rommet luktet greit i starten, men også her siger det inn kloakklukt. Snakket med andre gjester som kunne fortelle at hele området deres rom lå i hadde kloakklukt. Rommet var ellers veldig pent og funksjonelt for familie på fire med to soverom, to bad og stor terrasse. Store, flotte bassengområder og bra water park. Alltid lett å finne ledig solseng. Hotellet skilter med all inclusive, men allerede tidlig ettermiddag hadde Pool Bar gått tomt for øl, rosevin, hvitvin etc. Det eneste gjestene kunne få var rødvin, og ikke alle er fristet på varm rødvin når lufttemperaturen er 37 grader celsius. Restaurantene har buffet, og det er stort og kaotisk. Ingen restauranter med duk på bordet hvor gjester kan nyte mer fine-dining opplevelse. Bestikk, servietter, drikke og mat må gjesten selv legge frem. Supert for mange, men vi savnet et tilbud med mer stil og klasse.. Vil skryte av godt aktivitetstilbud og alle som hadde ansvar for å gjennomføre aktivitetene. Positive og flinke folk! Barna våre koste seg med å delta på aktiviteter sent og tidlig.
Verified review

10/10 Exceptional

Top vacances voyage super
Verified review

10/10 Exceptional

Un excellent séjour en famille ⭐⭐⭐⭐⭐ Nous avons passé un excellent séjour en famille dans cet hôtel, qui a largement dépassé nos attentes ! Les chambres familiales sont très spacieuses et calmes, et l’ensemble de l’hôtel est absolument superbe, très bien entretenu et parfaitement fidèle aux photos. Les services proposés sont de grande qualité : multisport, kids club, nombreuses activités… Il y en a vraiment pour tous les goûts et tous les âges. Mention spéciale pour le spa, qui est incroyable ! Une véritable expérience à vivre. Côté restauration, nous avons également été agréablement surpris : les repas sont variés et renouvelés chaque jour, ce qui permet de ne jamais avoir l’impression de manger la même chose. Les toboggans ont fait l’unanimité, aussi bien auprès des plus jeunes que des plus grands ! Un vrai plus pour un séjour en famille. Enfin, un grand bravo à l’ensemble du personnel : toujours serviable, agréable, souriant et véritablement aux petits soins. Leur gentillesse contribue énormément à la qualité du séjour. Si nous avons l’occasion de revenir à Marrakech, c’est sans hésitation ici que nous séjournerons à nouveau ! ❤️
Verified review

10/10 Exceptional

Séjour fantastique !! Hôtel magnifique, propre, personnel sympathique et souriant, un grand Merci à Hicham pour l’accueil chaleureux.
Verified review

10/10 Exceptional

Top séjour. Personnel à l'écoute et serviable H24. Installations au top. Les animations sont sympa. 3 resto pour tester beaucoup de plats différents. Vous pouvez manger même a des heures tardives avec le bar snack qui serre des sandwich tard dans la nuit .Malgré que la qualité de certains plats ne soient pas exceptionnels, le choix est au rendez-vous. On peut manger de tout. Parc aquatique super pour les enfants. Terrain de foot pádel et basket en extérieur. Le nombre de piscine vous laisse sans voix. L'hôtel était propre, vous voyez sans arrêt des personnes faire le ménage . Le check in et checkout se font rapidement. Je suis a mon deuxième pickalbatros sur Marrakech, je le recommande vivement pour les familles, tout le monde s'amuse.
Verified review

10/10 Exceptional

Wer eine sehr erholsame und schöne Zeit mit der Familie verbringen möchte ist hier genau richtig. Hier hat man einfach alles was man braucht. Die Kinder haben sie super wohl gefühlt. Hier hat man alles. Sehr viele Pools, Aqua Park, verschiedene Restaurants, ein super Fußballplatz, tenis, Basketball. Für Kinder und Jugendliche ist das einfach ein Paradies. Sehr schöne große Zimmer. Sehr sauber, super nettes Personal. Vielen Dank vor allem an Hamza, der Manager und khaoula. Vielen Dank an alle. Wir haben uns sehr wohl gefühlt und werden bald wieder kommen. Herzlichen Dank!
Verified review

4/10 Fair

Nous avons réservé une grande chambre, on s'est retrouvé dans une petite. La nourriture n'est pas très bonne, les glaces servis au pool bar sont toutes fondues a chaque fois. Présence de cafard dans la chambre. Odeur d'égouts. Bref pas digne d'un hôtel 5 étoiles. Dommage.
Verified review

10/10 Exceptional

L'hôtel est excellent,des chambres spacieuses propres et tranquilles,plusieurs piscines à disposition,des activités.buffet tres varié et délicieux,et service à la hauteur
Verified review

8/10 Very good

Très bon séjour dans l’hôtel. Les chambres sont très confortables et propres. Tout est très bien. Le buffet mériterait un peu plus de variétés pour atteindre le standard des 5 étoiles
Verified review

8/10 Very good

Super hôtel club : led enfants se ont amusé comme jamais, la salle de sport et les piscines sont top. Les Restaurants sont tres bien aussi cependant ce n'est pas un 5 etoiles mais plutot un bon 4 etoiles. Le service est globalement bon mais le personnel du bar vers la boulangerie n'est vraiment pas souriant, les serveurs du matin et du midi sont peu cordial à linverse du soir où l'équipe est globalement au petit soin. Le service de menage n'est pas bon manque systématiquement des serviettes, des savons ou parfois oublie de jeté la poubelles. C'est un hotel rénové et sa se voit car les finitions ne sont pas au rdv. Dommage que le terrain de foot soit trop grand, il aurait été préférable d'avoir plusieurs petits terrains afin de mieux en profiter. Terrain de paddle et parc aquatique sont tres bien. Beaucoup de personnel à la réception mais pas d'une grande efficacité. Si c'était un hotel 4 etoiles j'aurai mis la note de 5/5 cependant ayant fait de nombreux 5 etoiles je trouve que ce n'est pas niquel.