Grand Hyatt Chengdu

Property class: 4.5
Luxury hotel with indoor pool, connected to a shopping center, near Tianfu Square

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When you stay at Grand Hyatt Chengdu, you'll be within a 15-minute walk of Taikoo Li Shopping Center and Tianfu Square. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Grand Cafe, one of 8 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a 24-hour fitness center, and a fitness center. Public transportation is just a short walk: Chunxi Road Station is 6 minutes and 2nd Chengdu People's Hospital Station is 13 minutes.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning
$128
The current price is $150 total
includes taxes & fees
Nov 21 - Nov 22

Why we love this property

Work and play paradise
In this hotel's conference center, business travelers find productivity perfection. After meetings, the full-service spa and 24-hour room service await.
Feast at every corner
Culinary explorers will find 8 restaurants, 2 cafes, and 2 bars at this hotel. International and Chinese cuisines await, along with buffet breakfast options.

Room options

Available filters for rooms
Showing 11 of 11 rooms

Deluxe Suite, 1 King Bed

  • City view
  • 80 sq m
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

2 Twin Beds with Club Access

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Room, 1 King Bed (Atrium View)

  • City view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe Suite, 2 Twin Beds

  • City view
  • 80 sq m
  • Sleeps 5
  • 2 Twin Beds
  • Free wired internet

Executive Suite

  • City view
  • 116 sq m
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

2 Twin Beds

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Grand Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Classic Room, 1 King Bed (City View)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Classic Room, 2 Twin Beds (City View)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

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About the neighborhood

Map
No. 8 South Chunxi Road, Jinjiang District, Chengdu, Sichuan, 610021

What's nearby

  • Chunxi Road Pedestrian Street - 5 min walk - 0.4 km
  • Chengdu IFS - 8 min walk - 0.7 km
  • Taikoo Li Shopping Center - 10 min walk - 0.8 km
  • Tianfu Square - 11 min walk - 1.0 km
  • People's Park - 3 min drive - 1.8 km

Getting around

  • Shuangliu Intl. Airport (CTU) - 27 min drive
  • Chengdu Railway Station - 13 min drive
  • Hongpailou Railway Station - 18 min drive
  • South Railway Station - 19 min drive
  • Chunxi Road Station - 6 min walk
  • 2nd Chengdu People's Hospital Station - 13 min walk
  • Xinnanmen Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Grand Club Lounge - ‬1 min walk
  • ‪李山山茶事 - ‬1 min walk
  • ‪龙抄手总店 Long Chao Shou - ‬1 min walk
  • ‪和幸 とんかつ Tonkatsu Wako - ‬2 min walk
  • ‪烤匠 - ‬2 min walk

About this property

Grand Hyatt Chengdu

  • When you stay at Grand Hyatt Chengdu, you'll be within a 15-minute walk of Taikoo Li Shopping Center and Tianfu Square. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Grand Cafe, one of 8 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a 24-hour fitness center, and a fitness center. Public transportation is just a short walk: Chunxi Road Station is 6 minutes and 2nd Chengdu People's Hospital Station is 13 minutes.

At a glance

Hotel size

    • 370 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Grand Hyatt Chengdu Reviews

9.4

Exceptional

9.4

Cleanliness

8.8

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet was excellent with great service and a good spread. (9 reviews)
  • The restaurant offered great food options, including a Christmas Eve dinner buffet, with friendly and helpful staff. (4 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Good hotel. Clean and staff are good.
Verified review

10/10 Exceptional

Convenient as it is located at the city centre. Breakfast is of good choices though a bit expensive. Staff is friendly and helpful.
Verified review

10/10 Exceptional

One of the nicest hotels I've been to. Everything is great couldn't ask for a better place to stay
Verified review

10/10 Exceptional

Good room (bed, shower pressure, towels), great gym + sauna/cold plunge, awesome breakfast buffet (especially the staff) - highly recommend for business travel.
Verified review

10/10 Exceptional

Great location within walking distance of lots of attractions. Staff were friendly and helpful. Rooms cleaned daily. Very enjoyable stay at this hotel.
Verified review

10/10 Exceptional

Excellent location for a luxurious stay, walk to the shopping district and restaurants, and close to the subway. Beautiful views at night. Highly recommended!
Verified review

10/10 Exceptional

Hotel location was convenient. Staff were very friendly and helpful. Enjoyed my stay at Grand Hyatt Chengdu. Thank you!
Verified review

10/10 Exceptional

Great location, delicious breakfast, and very friendly staff. We’ll definitely be back!
Verified review

10/10 Exceptional

Excellent location and very good service. Love the location. Rooms are generally well maintained and clean. Staff are super helpful and friendly.
Verified review

10/10 Exceptional

Great location and room is clean.
Verified review

10/10 Exceptional

Nice n beautiful hotel and the location is great for shopping too
Verified review

10/10 Exceptional

The Grand Hyatt is next a large shopping area, is very convenient to transportation, is well maintained, has a very friendly staff, and we enjoyed the breakfast buffet.
Verified review

8/10 Very good

Rooms are clean. Staffs are courteous
Verified review

8/10 Very good

The room is spacious and location excellent. Walkable to many places and there are numerous dining options. Staff is very friendly and helpful.
Verified review

10/10 Exceptional

The room is spacious and clean. Staff very friendly. Location is excellent.
Verified review

10/10 Exceptional

Good location. Breakfast spread was very good. Great executive lounge experience too. Bed was not as comfortable as I suspect it’s time to be replaced. The temperature in the room could not be adjusted as it was a central Aircon. Temp was not even through the night making unpleasant. Had to request for a fan as it could get warm on the room.
Verified review

10/10 Exceptional

Very convenient, close to everything. Staff very helpful and friendly, will definitely come back
Verified review

8/10 Very good

We went from a king suite to a larger twin suite upgrade. The staff came moving the two beds into one but was a bit reluctant to add a topper till we insisted. The quilt was also not changed and we kept having two double quilts for the entire stay - a bit weird but not uncomfortable. I was just a bit surprised as this is below Hyatt standard. Everything else was pretty pleasant - they provided kids slippers & toiletries which were very cute. The room size was great and location was also top notch - every convenient to go everywhere.
Verified review

10/10 Exceptional

We stayed an extra night so Expedia is asking me twice to leave a review so please see my previous review that says this is a fantastic fantastic place in the middle of everything with beautiful rooms and facilities and just enjoyed a visit for a good price.
Verified review

10/10 Exceptional

Great location near Chunxi Road and the metro, lots of shopping and food options. The club access is also very convenient with great food options. The staff for both check in and in the restaurant are all very friendly and helpful. My room even had a view of the IFS panda 🐼 can’t fault this hotel, will definitely stay again.
Verified review

8/10 Very good

Here are the reviews: 1. Convenient Location The hotel is about a 5–8 minute walk from Chunxi Road Metro Station, making it a convenient choice for travellers who prefer exploring by public transport. There are also many shopping malls nearby, such as IFS and dining options within walking distance. 2. Excellent Housekeeping The room was cleaned thoroughly every day, and the tea and coffee supplies were replenished regularly. The housekeeper also paid attention to small details, such as ensuring the tissue box was always well stocked. These thoughtful touches were much appreciated. 3. Check-in and Check-out Experience During check-in, the staff attempted to upgrade us to a suite at an additional cost, even though we had already prepaid our stay through Hotels.com. We politely declined the offer, and the check-in process continued smoothly. It is common for hotels to request a security deposit at check-in. However, we were surprised that the required deposit was RMB 3,000, which we felt was relatively high compared with our previous hotel stays. At check-out, the staff provided a receipt confirming that the RMB 3,000 deposit had been released and advised us to contact our credit card issuer if there were any issues with the refund. While we understand that the actual refund timing depends on the credit card company, it would have been reassuring if the hotel had explained the expected processing timeframe more clearly.
Verified review

10/10 Exceptional

We have spent 3D2N and have enjoyed the Christmas Eve dinner buffet there. Their staff was putting effort in cheering everyone up during the dinner buffet and I believed other guests also had a wonderful night like me! Yet, their staff should have taken away empty plates during breakfast/dinner buffet more frequently.
Verified review

10/10 Exceptional

Best hotel in Chengdu. This hotel totally sold me on Hyatt and I cannot justify staying at Marriott properties anymore. Marriott has taken their eye off customer service and it shows. Grand Hyatt offers luxury hotel experience and simply the best breakfast buffet experience in China.
Verified review

10/10 Exceptional

Fantastic

I'm so glad I chose to stay at this hotel. Excellent on every single aspect and I honestly can't really think of anything negative. Room is very clean and cosy and has a great view of the main road and IFS. Staffs are super friendly, professional and responsive. Breakfast and the lounge happy hour awesome!!! If I ever come to Chengdu again (I definitely will it's such a great city!), I will for sure stay at Grant Hyatt Chengdu again!
Verified review

10/10 Exceptional

Coming from california, we needed a place to stay that was close to the center of town and all the activities and shops and food stalls just to experience the life of the city. I do not speak in Chinese but my companion did which was really really important because even at this great great five star hotel not everyone is necessarily trained for International travelers by speaking english. However everyone did their best, fantastic job to make sure our stay was wonderful and I would happily stay in this fantastic five-star hotel again especially considering the price in comparison to hotels in California.