Hotel Maya del Carmen

Property class: 2.5
Hotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

Hotel Maya del Carmen offers a great location, putting you within just a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. Other highlights include an outdoor pool, a children's pool, and a terrace.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Children's pool
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Water dispenser
  • Multilingual staff

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Separate dining area
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

Amaite

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Hatsa-Ha

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Habuc

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 57 sq m
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

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About the neighborhood

Map
Avenida 10 Esq. Calle 40, Playa del Carmen, ROO, 77720

What's nearby

  • Mario Villanueva Madrid - 3 min walk - 0.3 km
  • Quinta Avenida - 5 min walk - 0.5 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Quinta Alegría Shopping Mall - 10 min walk - 0.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive
  • Tulum Intl. Airport (TQO) - 117 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mariskinky - ‬2 min walk
  • ‪Las Hijas de la Tostada - ‬3 min walk
  • ‪Ah Cacao Chocolate Café - ‬3 min walk
  • ‪Colectivo Mexicano Cervecero - ‬2 min walk
  • ‪La Brioche De Playa - ‬3 min walk

About this property

Hotel Maya del Carmen

  • Hotel Maya del Carmen offers a great location, putting you within just a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. Other highlights include an outdoor pool, a children's pool, and a terrace.

At a glance

Hotel size

    • 30 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills
  • Water dispenser

Traveling with children

  • Children's pool

What to do

  • Beach nearby
  • Use of nearby fitness center
  • Ecotours nearby
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • 24-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Blackout drapes/curtains

What to enjoy

  • Balcony
  • Yard
  • Individually decorated
  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Towels

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Breakage deposit: USD 50 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.47 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 70 per vehicle
  • Late check-out can be arranged for an extra charge of USD 10 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 9 PM

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Carmen Maya

Hotel Maya del Carmen

Maya Carmen

Maya del Carmen

Hotel Maya Carmen Playa del Carmen

Hotel Maya Carmen

Hotel Maya del Carmen Hotel

Hotel Maya del Carmen Playa del Carmen

Hotel Maya del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Hotel Maya del Carmen offer free cancellation for a full refund?

Yes, Hotel Maya del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Maya del Carmen?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 9 PM.

Are pets allowed at Hotel Maya del Carmen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Maya del Carmen?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Maya del Carmen?

Yes, an airport shuttle is available. The charge is USD 70 per vehicle.

What are the check-in and check-out times at Hotel Maya del Carmen?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 10 (subject to availability). Express check-in and contactless check-in and check-out are available.

Is there an onsite casino at Hotel Maya del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (20-min walk) is nearby.

What is there to do at Hotel Maya del Carmen and nearby?

Hotel Maya del Carmen has an outdoor pool and a picnic area, as well as a garden.

Does Hotel Maya del Carmen have any outdoor private spaces?

Yes, every room features a balcony and a yard.

What's the area around Hotel Maya del Carmen like?

Hotel Maya del Carmen is a short 7-minute walk from Playa del Carmen Main Beach and 7 minutes' walk from Quinta Avenida.

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