Booked a stay at this hotel in march 2026 for a stay in June. Arrived in the car park and was immediately greeted by warnings to pay for your parking, which i did, £5.80, only to find out you dont need to pay, which wasnt explained on signage or by the hotel. Went to reception to check in and was told 3.10pm, it was around 2pm when we arrived. Finally got checked in around 2.30pm. Given keycard to the room number 8. The room hasn't been refurbished, unlike other rooms and looked like it was recently broken into, there is a new door with huge gaps around the frame, the bedroom was horrendously smelly, lampshades were siliconed and nailed to the wall, the tv had no aerial cable so was no use at all, the bathroom door had been opened so vigorously it had pushed the rubber stopper into the wall. There is also a vintage bathroom heater on the wall, the ceiling joint was falling down, behind the dressing table, was filthy and never been cleaned. The dressing table was also damaged yet when we checked in we had to pay £30 deposit for damages...what a joke. We complained to the receptionist and showed her the pictures, which she was horrified by. She said she's going to call her manager. The following morning the manager told the receptionist to offer us a free stay next time, trust me I will not be visiting there again. The rooms should be priced according whether they have been refurbished or not but I paid the same as someone else staying in a nice room.