When visiting Querétaro, Hotel en Plaza de Armas is a great choice to consider. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a bar/lounge, and a garden.
Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km
Getting around
Queretaro Intl. Airport (QRO) - 38 min drive
Restaurants
Restaurante 1810 - 1 min walk
Alquimia Bar - 2 min walk
Breton - 2 min walk
San Miguelito - 1 min walk
Gudwey - 2 min walk
About this property
Hotel en Plaza de Armas
When visiting Querétaro, Hotel en Plaza de Armas is a great choice to consider. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a bar/lounge, and a garden.
At a glance
Hotel size
22 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–12:30 PM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Private dining
Room service (limited hours)
Services
24-hour front desk
Romance packages
Facilities
Garden
Mosquito nets
An outdoor pool
Full-service spa
Room amenities
Be entertained
43-inch Smart TV
Digital TV channels
Home comfort
Air conditioning and heating
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 250 for adults and MXN 250 for children
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Frequently asked questions
Is there a pool at Hotel en Plaza de Armas?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel en Plaza de Armas?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel en Plaza de Armas?
Sorry, there's no onsite parking at Hotel en Plaza de Armas.
What are the check-in and check-out times at Hotel en Plaza de Armas?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Hotel en Plaza de Armas and nearby?
Hotel en Plaza de Armas has a spa and an outdoor pool, as well as a garden.
Are there restaurants at or near Hotel en Plaza de Armas?
Yes, there's an onsite restaurant.
What's the area around Hotel en Plaza de Armas like?
Hotel en Plaza de Armas is a short 1-minute walk from Plaza de Armas and 4 minutes' walk from Zenea Garden.
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Reviews
Hotel en Plaza de Armas Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.6
Amenities
8.0
Staff & service
7.6
Property conditions & facilities
Guest review summary
What guests liked
The restaurant at this property received excellent reviews with guests praising its quality and service. (3 reviews)
Awesome place to stay! Excellent service from staff. Hands down, wonderful experience! Had no issues. The food from restaurant was excellent!
Verified review
10/10 Exceptional
Apr 8, 2026
Lovely place
Verified review
10/10 Exceptional
Jan 30, 2026
Everything was excellent!
Verified review
2/10 Poor
Feb 9, 2026
This is the WORST stay at a hotel I have experienced in decades. The facility is very tired & worn. We had to change rooms twice in 4 days!!! There is zero consistency between rooms: some have a small refrigerator, others don’t, some have windows to the outside, others over the courtyard where there is cooking and staff noise. We changed rooms due to atrocious odour once, second time the heating did not work. The staff were good, but working uphill against a very poorly maintained facility. We had booked a “king” but ended up with a weird room with 2 smaller beds - not what we wanted at all.
I always book VRBO or Airbnb: this is EXACTLY why. I will NEVER be in this hotel again. I feel far overcharged as I did NOT receive what I ordered. If I could give zero stars, I would.
Verified review
2/10 Poor
Jun 5, 2026
I would never stay at this hotel again. My experience was extremely disappointing from start to finish. The hotel was very noisy, making it difficult to rest, and the employees were rude and unhelpful.
Before going to bed, I informed the night shift receptionist that I would be checking out at 3:00 AM because my flight was departing at 5:00 AM. I politely asked if she could have some coffee ready for me, since the coffee machine is located near the reception area.
When I went downstairs at 2:55 AM, I discovered that all of the hotel’s doors were locked. The door leading to the reception area was also locked, and a trash can had been placed behind it, preventing it from opening. The receptionist was nowhere to be found. I repeatedly called the reception phone number, which is a cell phone, but no one answered. I knocked loudly on the door for several minutes because I needed to leave for the airport, but there was no response from anyone.
Eventually, I was forced to push the door open and move the trash can myself just to reach the reception area. I left my room key on the counter, unlocked the main entrance door, and left the hotel. To make matters worse, the coffee I had requested was not prepared, the coffee machine was turned off, and there were not even any cups available to get a glass of water.
This was the worst hotel experience I have ever had. A hotel should never leave guests locked inside without staff available to assist them, especially during overnight hours
Verified review
6/10 Good
Aug 5, 2026
Opciones de hospedaje recomendables en el centro histórico de Querétaro. Zona antigua con restaurantes, cafés y variedad de puestos de artesanía en los alrededores. El restaurante del hotel tal vez haya superado, por su calidad, las generales del establecimiento hotelero. El gaznido de las palomas que reposan en los balcones al amanecer incomoda un tanto y la falta de ascensor en funcionamiento dificulta la subida a los cuartos de los adultos mayores. Las habitaciones no cuentan con telefono y las comunicaciones deben hacerse por whats up.
Verified review
8/10 Very good
Jun 29, 2026
Muito bem o alisada e com um excelente bar e piscina.
Verified review
8/10 Very good
May 18, 2026
El hotel es muy lindo, lamentablemente hay ciertas habitaciones que no cuentan con elevador, lo cual puede ser difícil para ciertas personas. Un par de días nos tocó que se fue la luz, aunque no fue problema de ellos, no tenían manera de resolverlo. El personal fue atento pero carecían de experiencia y el nivel de ruido por la limpieza creímos que fue excesivo. Nuestro cuarto en particular no se podía abrir la ventana lo cual creemos que es inaceptable. Ubicación 10/10. Restaurante 10/10. Cuarto 7/10.
Verified review
10/10 Exceptional
May 3, 2026
Está hermoso el hotel
Verified review
10/10 Exceptional
Jan 11, 2026
Lage des hotels
zimmer wunderschön
Verified review
10/10 Exceptional
Nov 21, 2025
En general una excelente opción de alojamiento, habitación y amenidades de diez, 100% recomendable, además su ubicación te permiten disfrutar en grande el centro histórico de la ciudad de Querétaro.
Verified review
8/10 Very good
Sep 27, 2025
En general estuvo muy bien la estancia, la ubicación de la habitación no fué muy buena debido a que el entorno no se veía ordenado, es como una sensación de que es la última habitación que quedaba.