Hotel en Plaza de Armas

Property class: 3
Querétaro hotel with spa and outdoor pool

Choose dates to view prices

When visiting Querétaro, Hotel en Plaza de Armas is a great choice to consider. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a bar/lounge, and a garden.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Bar

Main amenities (11)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains
  • Digital TV service
  • Premium bedding
The current price is $87
$104 total
includes taxes & fees
Sep 21 - Sep 22

Room options

Available filters for rooms
Showing 7 of 7 rooms

Basic Room

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Comfort Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, Pool View

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

Classic Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
10 Plaza de Armas Centro, Queretaro, QUE, 76000

What's nearby

  • Plaza de Armas - 1 min walk - 0.0 km
  • Zenea Garden - 2 min walk - 0.2 km
  • Querétaro Cathedral - 9 min walk - 0.8 km
  • Alameda Hidalgo Park - 12 min walk - 1.0 km
  • Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪Restaurante 1810 - ‬1 min walk
  • ‪Alquimia Bar - ‬2 min walk
  • ‪Breton - ‬2 min walk
  • ‪San Miguelito - ‬1 min walk
  • ‪Gudwey - ‬2 min walk

About this property

Hotel en Plaza de Armas

  • When visiting Querétaro, Hotel en Plaza de Armas is a great choice to consider. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a bar/lounge, and a garden.

At a glance

Hotel size

    • 22 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–12:30 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Romance packages

Facilities

  • Garden
  • Mosquito nets
  • An outdoor pool
  • Full-service spa

Room amenities

Be entertained

  • 43-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 250 for adults and MXN 250 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Frequently asked questions

Is there a pool at Hotel en Plaza de Armas?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hotel en Plaza de Armas?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel en Plaza de Armas?

Sorry, there's no onsite parking at Hotel en Plaza de Armas.

What are the check-in and check-out times at Hotel en Plaza de Armas?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Hotel en Plaza de Armas and nearby?

Hotel en Plaza de Armas has a spa and an outdoor pool, as well as a garden.

Are there restaurants at or near Hotel en Plaza de Armas?

Yes, there's an onsite restaurant.

What's the area around Hotel en Plaza de Armas like?

Hotel en Plaza de Armas is a short 1-minute walk from Plaza de Armas and 4 minutes' walk from Zenea Garden.

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Reviews

Hotel en Plaza de Armas Reviews

8.2

Very Good

8.0

Cleanliness

7.6

Amenities

8.0

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at this property received excellent reviews with guests praising its quality and service. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Awesome place to stay! Excellent service from staff. Hands down, wonderful experience! Had no issues. The food from restaurant was excellent!
Verified review

10/10 Exceptional

Lovely place
Verified review

10/10 Exceptional

Everything was excellent!
Verified review

2/10 Poor

This is the WORST stay at a hotel I have experienced in decades. The facility is very tired & worn. We had to change rooms twice in 4 days!!! There is zero consistency between rooms: some have a small refrigerator, others don’t, some have windows to the outside, others over the courtyard where there is cooking and staff noise. We changed rooms due to atrocious odour once, second time the heating did not work. The staff were good, but working uphill against a very poorly maintained facility. We had booked a “king” but ended up with a weird room with 2 smaller beds - not what we wanted at all. I always book VRBO or Airbnb: this is EXACTLY why. I will NEVER be in this hotel again. I feel far overcharged as I did NOT receive what I ordered. If I could give zero stars, I would.
Verified review

2/10 Poor

I would never stay at this hotel again. My experience was extremely disappointing from start to finish. The hotel was very noisy, making it difficult to rest, and the employees were rude and unhelpful. Before going to bed, I informed the night shift receptionist that I would be checking out at 3:00 AM because my flight was departing at 5:00 AM. I politely asked if she could have some coffee ready for me, since the coffee machine is located near the reception area. When I went downstairs at 2:55 AM, I discovered that all of the hotel’s doors were locked. The door leading to the reception area was also locked, and a trash can had been placed behind it, preventing it from opening. The receptionist was nowhere to be found. I repeatedly called the reception phone number, which is a cell phone, but no one answered. I knocked loudly on the door for several minutes because I needed to leave for the airport, but there was no response from anyone. Eventually, I was forced to push the door open and move the trash can myself just to reach the reception area. I left my room key on the counter, unlocked the main entrance door, and left the hotel. To make matters worse, the coffee I had requested was not prepared, the coffee machine was turned off, and there were not even any cups available to get a glass of water. This was the worst hotel experience I have ever had. A hotel should never leave guests locked inside without staff available to assist them, especially during overnight hours
Verified review

6/10 Good

Opciones de hospedaje recomendables en el centro histórico de Querétaro. Zona antigua con restaurantes, cafés y variedad de puestos de artesanía en los alrededores. El restaurante del hotel tal vez haya superado, por su calidad, las generales del establecimiento hotelero. El gaznido de las palomas que reposan en los balcones al amanecer incomoda un tanto y la falta de ascensor en funcionamiento dificulta la subida a los cuartos de los adultos mayores. Las habitaciones no cuentan con telefono y las comunicaciones deben hacerse por whats up.
Verified review

8/10 Very good

Muito bem o alisada e com um excelente bar e piscina.
Verified review

8/10 Very good

El hotel es muy lindo, lamentablemente hay ciertas habitaciones que no cuentan con elevador, lo cual puede ser difícil para ciertas personas. Un par de días nos tocó que se fue la luz, aunque no fue problema de ellos, no tenían manera de resolverlo. El personal fue atento pero carecían de experiencia y el nivel de ruido por la limpieza creímos que fue excesivo. Nuestro cuarto en particular no se podía abrir la ventana lo cual creemos que es inaceptable. Ubicación 10/10. Restaurante 10/10. Cuarto 7/10.
Verified review

10/10 Exceptional

Está hermoso el hotel
Verified review

10/10 Exceptional

Lage des hotels zimmer wunderschön
Verified review

10/10 Exceptional

En general una excelente opción de alojamiento, habitación y amenidades de diez, 100% recomendable, además su ubicación te permiten disfrutar en grande el centro histórico de la ciudad de Querétaro.
Verified review

8/10 Very good

En general estuvo muy bien la estancia, la ubicación de la habitación no fué muy buena debido a que el entorno no se veía ordenado, es como una sensación de que es la última habitación que quedaba.
Verified review

10/10 Exceptional

Festejando en su restaurante las fiestas patrias

Excelente ubicación y todos muy atentos
Verified review

10/10 Exceptional

Evento en hotel

Todo muy bien
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

6/10 Good

Verified review

8/10 Very good