Sarayi Boutique Hotel

Property class: 4
Beachfront hotel with outdoor pool, near Palm Cove Beach

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Sarayi Boutique Hotel features a rooftop terrace and puts you within a 15-minute walk of Palm Cove Beach. Guests can take a dip in the outdoor pool or grab a bite to eat at The Underground, which serves breakfast, lunch, and dinner. A bar/lounge and a garden are offered, and in-room conveniences at this Colonial hotel include refrigerators and microwaves.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

Studio Room - Pet friendly

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 1 Twin Bed

Hotel Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 2 Twin Beds and 1 Double Sofa Bed

Mountain View One Bedroom Apartment - No Pets

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View One Bedroom Apartment - No Pets

  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Spa One Bedroom Apartment - No Pets

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
95 Williams Esplanade, Palm Cove, QLD, 4879

What's nearby

  • Palm Cove Beach - 2 min walk - 0.2 km
  • Palm Cove Jetty - 11 min walk - 1.0 km
  • Back Shot Beach - 18 min walk - 1.5 km
  • Macalister Range National Park - 3 min drive - 2.1 km
  • Buchan Point - 3 min drive - 2.8 km

Getting around

  • Cairns Intl. Airport (CNS) - 27 min drive
  • Redlynch Station - 21 min drive
  • Freshwater Station - 23 min drive
  • Cairns Station - 26 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Nu Nu Restaurant - ‬10 min walk
  • ‪Palm Cove Tavern - ‬8 min walk
  • ‪The Bluewater Tavern - ‬11 min drive
  • ‪Palm Cove Surf Club - ‬4 min walk
  • ‪Burger Inn - ‬10 min drive

About this property

Sarayi Boutique Hotel

  • Sarayi Boutique Hotel features a rooftop terrace and puts you within a 15-minute walk of Palm Cove Beach. Guests can take a dip in the outdoor pool or grab a bite to eat at The Underground, which serves breakfast, lunch, and dinner. A bar/lounge and a garden are offered, and in-room conveniences at this Colonial hotel include refrigerators and microwaves.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
10:00am

Hotel size

    • 26 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 9:00 AM - 5:00 PM
    • Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets stay free (dogs and cats only, 2 total)
    • Service animals welcome
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation*
    • Pets must be supervised

Internet

    • Free WiFi and wired internet access in public areas

Parking

    • Free uncovered onsite self parking
    • Onsite parking limited

Transfers

    • Airport shuttle from 6 AM to midnight*

Offsite

    • Area shuttle*

Other information

    • Smoke-free property

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Reviews

Sarayi Boutique Hotel Reviews

8.2

Very Good

8.2

Cleanliness

9.4

Location

8.6

Staff & service

7.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Fantastic customer service
Verified review

8/10 Very good

Unit was clean and had what we needed. But outside needed cleaning up.
Verified review

6/10 Good

A bit old and needs uplift
Verified review

4/10 Fair

No TV reception in first room so had to shift rooms. Second room TV on strange angle facing to ceiling. Suggest wall mount.
Verified review

6/10 Good

Didn't answer the phone during the day
Verified review

4/10 Fair

Location great. Beds comfy. On arrival no advice on room eg milk in fridge. Empty water bottle in fridge. No bin in toilets. No water tumblers. Rooms very plain no lounge chair in room. Mo compendium for information. Room does not look 4 starand very unlike websire photos. Pool was clean but all deserted no shade or shelter around pool. Undergoing renovations to one area which should be divulged on booking. No on sight restaurant as advertised. Total waste of money for the amiunt i paid.
Verified review

8/10 Very good

It is a clean room with a comfortable bed and a hotel with good coffee cups and in the middle of Palm Cove.
Verified review

4/10 Fair

great location great staff grear food at the Underground. It will be good when the renos are finished
Verified review

6/10 Good

Great location on the beach front. Didn’t see any staff, got our key from a lock-box.
Verified review

4/10 Fair

More cheap, than Boutique! Abandoned reception and restaurant gave a twilight zone feel. No blanket, dirty cups. No extra pillows. With an outdoor area ripe for a warm tv makeover series.
Verified review

8/10 Very good

Friendly staff. Very clean room, good value.
Verified review

6/10 Good

Location is excellent. Room was more dated than the photos depicted.
Verified review

4/10 Fair

Stay was good except did not get room that was booked
Verified review

4/10 Fair

Very unfair and a little sneaky when booking I booked two beds as I was staying with my 25 yr old son but when I got there she charged me an extra $40 to make up the extra bed. Very disappointed ☹️
Verified review

10/10 Exceptional

Nice clean room..... N the young lady that works there made the stay very pleasant!! She deserves a payrise!!
Verified review

4/10 Fair

Positives - Great location and king bed was comfy. Negatives - Reception was unattended for over 20mins. Phone calls were not answered, had to search for the only person working, and they were servicing a room. Smelly room, very tired, needs a major facelift.
Verified review

6/10 Good

Lovely location but slightly let go.
Verified review

6/10 Good

Disappointing return to this hotel. We remember many years ago that it was excellent but now it is very tired and needs a major refurbishment. It is obviously being run on a shoestring and it shows. Shame as it is in a prominent position and worthy of being returned to its former high standard.
Verified review

10/10 Exceptional

I love this property! It’s in an excellent location, right in the middle of Williams Esplanade. The rooms I’ve stayed in are very spacious and have everything you need – crockery, microwave, fridge, coffee/tea…and more. The staff were friendly, and always super helpful and accommodating. Sure there’s a few things that may need to be upgraded, but considering the last year and a half we’ve had, it’s more than understandable. The pool on the roof is a real treat. It’s a great place to catch the last of the day’s sun, with a gorgeous view, and more often than not I had it to myself. Bliss. My room was on the ground floor off the lobby, and I left the courtyard door open to sleep to the sound of the ocean. Palm Cove is a little treasure of a place and Sarayi is a great find and value for money (especially outside peak months July-August)
Verified review

4/10 Fair

Everything was tired and needed repair. The wifi was down on both days of our stay.
Verified review

2/10 Poor

Room was not ready at 4pm!
Verified review

6/10 Good

Like other reviews we found the accommodation basic. Apparently this is what you get for $200 a night at Palm Cove. Now we know we need to pay more for well maintained and properly cleaned accommodation. If you just want a bed and basic NO FRILLS then that is OK, but for this business to claim they are 4.5 stars is false advertising.
Verified review

2/10 Poor

Aircon faulty. Generally run down property. Cheap bedding.
Verified review

4/10 Fair

A unique place and close to the beach.
Verified review

8/10 Very good

Great location. Walking distance to all the cafes & restaurants. Clean apartment. Not many car parks at actual property so finding one close by was challanging.