Ambassador Suites Leuven

Pet-friendly hotel in Leuven, connected to a shopping center

Choose dates to view prices

Located near a train station, Ambassador Suites Leuven is a great choice for a stay in Leuven.

Reviews

6.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Non-smoking
The current price is $87
$108 total
includes taxes & fees
Nov 8 - Nov 9

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 1 Bedroom

A hotel room with a bed, a nightstand, a lamp, and a view of a balcony and another room.

Apartment, 1 Bedroom

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

A hotel room with two beds, a nightstand with a lamp, and a ceiling light fixture.

Apartment, 2 Bedrooms

  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Apartment

A modern, well-lit living room with a sofa set, a coffee table, and a bunk bed with a ladder.

Family Apartment

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

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About the neighborhood

Map
Sint-maartenstraat 12D, Leuven, 3000

What's nearby

  • Leuven Christmas Market - 4 min walk - 0.4 km
  • Ladeuze Square - 4 min walk - 0.4 km
  • Leuven Town Hall - 7 min walk - 0.7 km
  • Grand Market Square - 7 min walk - 0.7 km
  • Old Market Square - 9 min walk - 0.8 km

Getting around

  • Brussels Airport (BRU) - 28 min drive
  • Antwerp (ANR-Antwerp Intl.) - 40 min drive
  • Herent Station - 7 min drive
  • Wijgmaal Station - 8 min drive
  • Leuven Station - 10 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Piccolo - ‬3 min walk
  • ‪Hawaiian Poké Bowl - ‬3 min walk
  • ‪De Leivese Ton - ‬3 min walk
  • ‪'t Fonduehuisje - ‬2 min walk

About this property

Ambassador Suites Leuven

  • Located near a train station, Ambassador Suites Leuven is a great choice for a stay in Leuven.

At a glance

Hotel size

    • 19 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property offers express check-in from 4 PM-11:30 PM on Mondays through Sundays.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Offsite parking within 2 ft (EUR 20 per day)

Other information

    • Smoke-free property

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Reviews

Ambassador Suites Leuven Reviews

6.4

Good

6.6

Cleanliness

7.8

Location

5.8

Staff & service

6.2

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Clean rooms, all amenities, great view, exactly what we were hoping for.
Verified review

8/10 Very good

Having read reviews of the property I was a little skeptical about the condition of the property but was pleasantly surprised about how good it was. Very clean, nice clean sheets and towels and lots of room. My only complaints (minor) were that I was I found the apartment cold (could only find one working heater) and that in the bedroom I used there was only one power outlet. All in all I would stay here again and loved how close it was to everything I needed. Excellent value for money.
Verified review

8/10 Very good

Decent place for a stay. The bathroom could use a bit of an upgrade. Toilet had a very weak flush, and the cleaners had not cleaned the toilet. There was a bit of mold in the shower and bathroom ceiling, but it wasn't as bad as some of the reviews make it out to be. The room itself was clean and decently large. There was a couple of teabags and sachets of instant coffee.
Verified review

4/10 Fair

A word of caution! (dirty and noisy)

While the listing photos were accurate and the beds provided were comfortable (please note: all single beds, no doubles), the overall experience at this property fell significantly short of expectations. Prior to arrival, we made several attempts to contact the property via email but received no response. Upon check-in, we found the apartment to be in an unclean condition. Although clean linens were supplied twice during our 17-day stay, this did not compensate for the initial lack of cleanliness or the other concerns we encountered. Noise was a major issue. For the first three nights, loud parties occurred regularly until 3–4 a.m., with music and doors slamming disturbing any possibility of rest. After a brief lull, another group arrived, and the disruptions resumed. Alarmingly, we discovered someone sleeping in the hallway, which further contributed to a sense of insecurity. The property did not feel safe. We made a point of taking all valuables with us whenever we left the flat, as we did not feel comfortable leaving anything behind. When we raised our concerns with management, we were told that such incidents are common at this location due to the absence of an on-site reception, although we were informed that their other properties do not experience these issues. Ultimately, we decided to leave early due to ongoing noise and safety concerns. No refund, compensation or apologies offered.
Verified review

8/10 Very good

Good spacious room central to town. On the budget side but value for money
Verified review

2/10 Poor

Room smelly and very tired won’t stay again really big smell of cigarettes
Verified review

10/10 Exceptional

Nice property in the middle of town
Verified review

8/10 Very good

Good for short stays

It was a very big space and well located. However, it was not very clean and there was a bad smell all the time.
Verified review

2/10 Poor

This place was terrible and I wouldn’t recommend it to my worst enemy
Verified review

4/10 Fair

This is the definition of 'bare minimum to pass muster'. The room is very basic, it has most things - a small fridge, a cooker (really old - hot plates), a small extractor, a sink. The bathroom has a shower, but the shower head is caked with limescale - and the mechanism is broken so it doesn't quiet stay. The hand wash is like leftover bubble gum. The walls are thin, there is noise, and the day I went it was very very hot, I suspect it will be very very cold in the winters. There was no fan. There was a TV, made by Polaroid - which went out of business in 2001 so some dodgy company uses the logo. Anyway, the TV didn't turn on. The bed linen was clean, the cupboard was the flimsiest flatpack. I couldn't see any employee, even in the times they were supposed to be there. Overall, the location (in Leuven) was okay, but will I stay there again - no. Did it have everything it said - yes (almost), but it was trying very hard to achieve the minimum possible.
Verified review

2/10 Poor

Bad stay

There was no confirmation of how to enter the flat which a passcode is needed and no one emailed to notify me. Also I booked for 5 people and there were only 4 beds!
Verified review

2/10 Poor

Horrible

My stay was horrible, last time i will ever book that hotel again or book on hotels.com. Checkin was confusing, the lights were turned off because I wasv trying to pay online and it was extremely difficult. I was only able to access the buimding from another couple who had the same trouble accessing. After they had access we entered, got our room key out the box. I continued to try to pay and coukd not. In the midfle of the night i received an email saying i still needed to pay. I was finally able to pay but theights were cut out and was not turned back on until 10am around checkout. Hated the experience.
Verified review

4/10 Fair

Otydliga instruktioner, ingen svarade när jag ringde. Löste det på egen hand men när jag kom in så var lägenheten väldigt nergången.
Verified review

2/10 Poor

Staff never sent me confirmation code and had to find
Verified review

10/10 Exceptional

God lille lejlighed in bycentrum med kökken og bad. Ikke luksus, men fint for et par dage og alle pengene värd.
Verified review

6/10 Good

シャワーの水圧が低かったのはちょっと不便だった点。ハンドソープだけでなくシャンプーがあれば良かった。
Verified review

6/10 Good

La hora de check-in es muy tarde y la de check-ot muy temprano. Solicitamos saber condiciones para salida después de 1 pm y no me contestaron. Por lo demás ok .
Verified review

6/10 Good

Bra beliggenhet. Leiligheten inneholdt alt man trenger. Noe dårlig luft, og det kunne vært renere.
Verified review

6/10 Good

Bien placé mais mal entretenu, serviettes déchirées, torchons brûlés.
Verified review

2/10 Poor

Su confirmación de reserva informa que el check in está abierto hasta las 00. Sin embargo, a las 9:30 ya no hay nadie y nadie contesta al teléfono. Un cartel indica que la r de ración volverá a estar abierta de 9 a 10. Pero de 9 a 10 no hay nadie y cuando cogen el teléfono informan que la recepción no está en el hotel y se niegan a proporcionar hoja de reclamaciones.
Verified review

2/10 Poor

Necesito el reembolso de inmediato ya que no tuve el servicio, el hotel NUNCA mando información para tener acceso y hasta el día hoy no contesta. Quiero el reembolso ya que esto parece un fraude
Verified review

4/10 Fair

Un sejour sans chauffage, oblige de dormir avec des pulls. Des toiles d'araignees, des traces d'urine seches dans les toilettes, une belle tv avec 180 chaines mais aucunes de fonctionnent, il y a une cuisine mais pas de couvert...
Verified review

10/10 Exceptional

Doucheputje liep niet goed door
Verified review

8/10 Very good

Mooie ligging maar geen simphatiek communicatie arrogant
Verified review

8/10 Very good

Decent apart-hotel for the price

A decent apart-hotel for a stay in Leuven. Easy check in, but other rooms were quite noisy which made it difficult to sleep. However, an affordable option for a business stay with more amenities in the room than the average hotel room.