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ibis Cancun Centro

3.0 star property
Hotel with restaurant, near Plaza Las Americas

Choose dates to view prices

Experience the vibrant energy of Downtown Cancun at ibis Cancun Centro, where a shopping mall on site, dry cleaning services, and a bar await. Connect to in-room WiFi and enjoy lunch or dinner at the on-site restaurant while appreciating the helpful staff and proximity to Plaza Las Americas.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Self parking
  • Business center
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is $45
$59 total
includes taxes & fees
May 29 - May 30

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, blackout drapes, soundproofing, free WiFi

Double Room, 1 Double Bed

7.8 out of 10
Good
(117 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Lagoon View

Desk, blackout drapes, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

8.0 out of 10
Very good
(23 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Twin Beds | Desk, blackout drapes, soundproofing, free WiFi

Double Room, 2 Twin Beds

7.4 out of 10
Good
(40 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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8.6 out of 10, Excellent, 1,009 reviews
The price is $50
$65 total
includes taxes & fees
Jun 2 - Jun 3
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About the neighborhood

Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504

What's nearby

  • Royal Yak Casino and Sports Book - 2 min walk - 0.2 km
  • Dubai Palace Casino - 3 min walk - 0.3 km
  • Plaza Las Americas - 5 min walk - 0.4 km
  • Plaza 28 - 3 min drive - 2.1 km
  • Las Palapas Park - 3 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Häagen-Dazs - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Toks - ‬7 min walk

About this property

ibis Cancun Centro

  • At ibis Cancun Centro, you'll be within a 10-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Ultramar Ferry Puerto Juárez and Cancun Mall are within a short drive. Fellow travelers love the helpful staff and nearby shopping.

At a glance

DONE

Hotel size

    • 190 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 13 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (MXN 120 per stay)
    • Covered onsite valet parking (MXN 120 per stay)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Elevator door width (inches): 71
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 24
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 22-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Onsite venue - This restaurant specializes in Regional cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 290 for adults and MXN 145 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 350 per pet, per night

Parking

  • Covered self parking costs MXN 120 per stay
  • Covered valet parking costs MXN 120 per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Property Registration Number 002-025-001047/2026

Also known as

Cancun Centro

Centro Cancun

Ibis Cancun Centro

Ibis Centro Hotel Cancun

ibis Cancun Centro Hotel

Ibis Cancun Centro Hotel Cancun

ibis Cancun Centro Hotel

ibis Cancun Centro Cancun

ibis Cancun Centro Hotel Cancun

Frequently asked questions

Does ibis Cancun Centro offer free cancellation for a full refund?

Yes, ibis Cancun Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Cancun Centro?

Yes, cats and dogs are welcome. There's a charge of MXN 350 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.

Is parking offered on site at ibis Cancun Centro?

Yes. Self parking costs MXN 120 per stay. Valet parking costs MXN 120 per stay.

What are the check-in and check-out times at ibis Cancun Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at ibis Cancun Centro?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (5-min walk) are both nearby.

Are there restaurants at or near ibis Cancun Centro?

Yes, there's an onsite restaurant that offers Regional cuisine.

What's the area around ibis Cancun Centro like?

Ibis Cancun Centro is a short 6-minute walk from Plaza Las Americas and 4 minutes' walk from Royal Yak Casino and Sports Book.

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Reviews

ibis Cancun Centro Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Amenities

8.6

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as good, great, or excellent by multiple guests. (15 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Breakfast
Bed
Water
Restaurant
Shopping malls
Lobby
Bathroom

Reviews

Verified

10/10 Exceptional

Nice room, quick check in fridge in room
Marcel, 4-night trip
Verified

10/10 Exceptional

Everything was really nice. The room the staff the front desk were all friendly and accommodating 😁
Marcel, 4-night trip
Verified

10/10 Exceptional

The staff were very kind and helpful. The area was super nice. Lots of stuff around the hotel. The room was clean with nice AC! Would definitely stay there again.
Luci, 1-night trip
Verified

10/10 Exceptional

Yes the staff was super nice and accommodating. Room was clean and I would recommend this hotel to family and friends.
Marcel, 7-night trip
Verified

10/10 Exceptional

I went for work overall it was a wonderful stay a little noisy but is tolerable
Maria, 3-night trip
Verified

10/10 Exceptional

Thank you to the front desk staff for keeping my passport safe after I accidentally left it at the front desk.
Christi, 1-night trip
Verified

10/10 Exceptional

Great Hotel great location all of the above everything is awesome in this place loved it will definitely stay here again
carlos m, 4-night trip
Verified

8/10 Very good

Really kind and helpful staff, great location, room not super clean, no toothpaste
Liliana, 1-night trip
Verified

8/10 Very good

Staff was great! Room a little cramped.
Kenneth, 7-night trip
Verified

8/10 Very good

For the price, it was great value. Super basic and small rooms but clean. Surprised the bed was very comfortable
Javier, 1-night trip
Verified

6/10 Good

Clean very good . Air conditioner the control panel is very noisy and damaged. Breakfast good
Igor, 2-night trip
Verified

10/10 Exceptional

Front desk staff was super nice and accommodating. The room is small and basic but it’s clean and comfortable with a good view. Safe and nice neighborhood with many shops and services nearby (including a Walmart Express downstairs and a major shopping mall less than a 10 minute walk). This hotel worked perfectly for a travel day where paying for a beachside hotel doesn’t make sense, financially. Would stay again.
7th floor view, to the west.
Owen, 1-night trip
Verified

8/10 Very good

Centralised location, malls, Walmart right next to hotel. It has 7/11 across the street. Staff were very helpful. Clean and decent size room. Wish they had a kettle and small fridge.. They had a dispenser in lobby. It could have been in every floor.
Sumit, 5-night trip
Verified

10/10 Exceptional

Excellent property and customer service
Lazaro, 2-night trip
Verified

8/10 Very good

It's a nice hotel but very far away from the city or the beach it's somehow near to the airport, so you should have a car , the service is good 😊
Mhd louay, 1-night trip
Verified

8/10 Very good

convenient for central Cancun

Breakfast was good, staff are excellent. Room on the small side, no frills. There is a wal-mart food store next door which is pretty useful.
David, 2-night trip
Verified

10/10 Exceptional

Friendly staff, clean room, comfy bed. Able to walk across the street to the mall. Small grocery at the bottom of hotel and ice cream shop.
Zoe, 1-night trip
Verified

10/10 Exceptional

The staff there are super friendly. They kept our luggage’s in their room because our flight got delayed and called us taxis since we didn’t want to get scammed. It’s right next to a mall and starbucks/restaurants. And even better, a Walmart! I believe this hotel is affordable and convenient for anyone.
Stecy K Zapata, 4-night trip
Verified

8/10 Very good

Business hotel just for few days. No amenities at all.
Armando, 4-night trip
Verified

10/10 Exceptional

Rooms were very clean. The bathrooms were also clean and in excellent condition. Shower had plenty of hot water and were in like new condition. Breakfast was great. Staff was friendly and helpful. There is a mini Walmart store downstairs that is attached to the hotel and a mall across the street with plenty of places to eat so you don't need to spend extra money hailing taxi's. Everything you need is in super close walking distance from the hotel. I will never stay anywhere else when im in Cancun. You will not be disappointed. Ibis has it all!
Paul Scott, 11-night trip
Verified

10/10 Exceptional

It’s centrically located in centro Cancun. There’s a Walmart next door which’s very convenient. Rooms are clean and recently renovated. There’s no fridge in the room and for me was a little inconvenient since I had no way to store my insulin injections. There’s no iron in the room either. Other than that the staff was very professional and attentive.
Juan, 2-night trip
Verified

6/10 Good

This property is good if you speak a good deal of Spanish. The staff was often unable to help when spoken to in English. They were friendly, but unhelpful. The rooms were VERY small with limited towels etc. The food in the restaurant had few choices and the breakfast was not very good. The staff was friendly. I placed the notice of the door not to disturb and I was disturbed.
rita, 3-night trip
Verified

4/10 Fair

I have stayed in a few Ibis here in Mexico and Colombia. They all excel in cleaning, here it is the exception. Upon my notification to front desk about Used Condom found from previous guest under bed, there was No Cleaning Lady arriving nor Apologies or Solutions from Young Staff. Staff from Breakfast were lovely and food was good, however there is certainly something Weird and Untold happening with Cleaning Staff.
SOFIA, 3-night trip
Verified

10/10 Exceptional

Yes great room accomodations
Marcel, 2-night trip
Verified

10/10 Exceptional

Excellent hotel experience!
Peter, 2-night trip