The overall condition of the room and facilities was very disappointing. The sofa bed was completely unusable, with the mattress in extremely poor condition and springs pushing through. The queen bed was also uncomfortable, not level, and clearly very old. The pillows were flat, worn out, and provided little support. Overall, the bedding quality was far below acceptable standards.
The room furniture and fixtures were very dated, with no signs of recent renovation or updates. Everything appeared old and poorly maintained.
Despite the room being advertised as soundproof, noise insulation was very poor. We could clearly hear people talking and laughing from a lower level. We contacted the front desk, but no effective action was taken, and the noise issue was not resolved.
The breakfast quality was very poor, both in terms of food selection and overall experience.
In addition, the main floor and lobby were extremely crowded, filled with outdated decorations and unnecessary items, making the space feel cluttered and uncomfortable rather than welcoming.
Overall, the hotel felt old, poorly maintained, and not an enjoyable stay.