Hotel Casa De La Palma

Property class: 3.5
City-center hotel within walking distance of Puebla Cathedral

Choose dates to view prices

When you stay at Hotel Casa De La Palma, you'll be in a great location, within just a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This historic hotel is also within a short drive of Angelopolis Commercial Center.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Laundry facilities
  • 24/7 front desk

Main amenities (6)

  • Daily housekeeping
  • Area shuttle
  • 24-hour front desk
  • Laundry service
  • Meeting room
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Limited onsite parking
  • Free toiletries
The current price is $54
$64 total
includes taxes & fees
Sep 30 - Oct 1

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Balcony

A bedroom with a large bed, a chandelier, a window with curtains, and a red carpet.

Suite, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, a desk with a chair, and a patterned carpet.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Balcony

A room with a wooden wardrobe, a wooden chair, a bookshelf, and a small table.

Quadruple Room, Balcony

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Room

A room with ornate, patterned walls and a large bed with a red lamp.

Deluxe Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Quadruple Room

A room with two beds, a chandelier, and a patterned rug.

Junior Quadruple Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Double Room

A classic hotel room with a large bed, ornate wallpaper, a chandelier, and a wooden wardrobe.

Premium Double Room

7.0 out of 10
Good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle 3 Oriente No 217 Centro Historico, Puebla, PUE, 72000

What's nearby

  • Los Sapos Bazaar - 1 min walk - 0.0 km
  • Zócalo de Puebla - 3 min walk - 0.3 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • El Parian Market - 3 min walk - 0.3 km
  • Puebla Convention Center - 8 min walk - 0.8 km

Getting around

  • Puebla Intl. Airport (PBC) - 44 min drive
  • Puebla–Cholula Tourist Train Terminal - 27 min walk
  • Area shuttle (surcharge)

Restaurants

  • ‪La Pasita - ‬2 min walk
  • ‪La Berenjena - ‬2 min walk
  • ‪Cemitas y Tortas La Poblanita - ‬1 min walk
  • ‪Yelao - ‬1 min walk
  • ‪La Casa del Mendrugo - ‬1 min walk

About this property

Hotel Casa De La Palma

  • When you stay at Hotel Casa De La Palma, you'll be in a great location, within just a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This historic hotel is also within a short drive of Angelopolis Commercial Center.

At a glance

Hotel size

    • 16 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 15

Pets

    • Pets allowed*
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite extended parking (MXN 170 per night)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Offsite parking within 131 ft (MXN 170 per day)

Offsite

    • Area shuttle within 200 km*

Other information

    • Smoke-free property

Property amenities

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Skydiving nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Built in 1715

Room amenities

Be entertained

  • 36-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Restaurante HCP - Onsite restaurant.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of MXN 1 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for MXN 300 per day
  • Rollaway beds are available for MXN 300 per day

Pets

  • Pets are allowed for an extra charge of MXN 300 per pet, per night

Parking

  • Extended parking costs MXN 170 per night
  • Parking is available nearby and costs MXN 170 per day (131 ft away)
  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa Palma Puebla
Hotel Casa Palma
Hotel Casa Palma Puebla
Casa De La Palma Hotel Puebla
Hotel Casa De La Palma Hotel
Hotel Casa De La Palma Puebla
Hotel Casa De La Palma Hotel Puebla

Frequently asked questions

Does Hotel Casa De La Palma offer free cancellation for a full refund?

Yes, Hotel Casa De La Palma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Casa De La Palma?

Yes, pets are welcome. There's a charge of MXN 300 per pet, per night.

Is parking offered on site at Hotel Casa De La Palma?

Yes. Extended parking costs MXN 170 per night. Parking spots may be limited.

What are the check-in and check-out times at Hotel Casa De La Palma?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon. Late check-out is available for a charge of MXN 1 (subject to availability). Express check-in and check-out are available.

What is there to do at Hotel Casa De La Palma and nearby?

Have fun with nearby activities such as skydiving and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours.

What's the area around Hotel Casa De La Palma like?

Hotel Casa De La Palma is in Puebla Historic Center, a short 3-minute walk from Zócalo de Puebla and 7 minutes' walk from Puebla Cathedral.

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Reviews

Hotel Casa De La Palma Reviews

8.2

Very Good

8.4

Cleanliness

9.4

Location

8.6

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Adjacent restaurants are great and nearby, offering a variety of dining options. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Value
Location

Reviews

Verified review

10/10 Exceptional

Great location, charming old building shaded by old trees. Wonderfully soft bed!
Verified review

10/10 Exceptional

Perfect Location

Amazing location comfy beds in the 2 bedroom suit amazing views from the balcony nice staff Well recommended close to a lot of restaurants tour bus Churro spot
Verified review

8/10 Very good

This is unique experience in a colonial building. It is extremely affordable, the staff are friendly and attentive, you can’t beat the location and adjacent restaurants are great.
Verified review

8/10 Very good

i’ve traveled extensively through Mexico and have stayed in many hotels. I chose this one for it’s rustic and local feel, with perfect location for ease of walking anywhere, a large room, and bathroom. Two points to note; regarding tue shower - the water pressure was kinda terrible, the challenge of regulating temperature between the hot and cold was an ongoing challenge that I could not figure out. The pillows need to be changed, they’re awful. The bed was comfortable. We had a balcony, which is wonderful. I recommend this hotel for any budget-conscious traveler looking for a central location.
Verified review

10/10 Exceptional

Excellent view of historic Puebla. Staff were extremely helpful and went above and beyond for us twice.
Verified review

10/10 Exceptional

This was such a fun place to stay- it’s super historic so it was fun and the room was very unique. Comfortable and excellent location. The warm water was hit or miss and the space is worn but that’s part of the charm of its age. Highly recommend and would stay again.
Verified review

10/10 Exceptional

Awesome service
Verified review

10/10 Exceptional

Graciella is a master of the front desk. She will get you where you need to go. Food, sights, history, just ask. Room was always clean, staff is fantastic. Feels like a place you can live forever!
Verified review

8/10 Very good

Hotel was within walking distance to most amenities. Staff was very helpful as they provided a map with places to visit around the hotel. Room was cleaned daily and was safe as well. The only thing I would consider is you have to use the stairs since there is no elevator. Staff was very helpful at the front desk as they helped us with laundry assistance as well as transportation to the airport early in the morning. There is no restaurant in the hotel but there are plenty of places to eat around the hotel. Beds are a bit hard for me and pillows too soft. Had a great time during our 7 day stay.
Verified review

10/10 Exceptional

This hotel is located in a Spanish colonial building that served as a boarding house for newly arrived Spaniards coming to Nueva Espana in the 1700s. Our room had 15' high ceilings and huge windows overlooking the street below. The bathroom was larger than some hotel rooms I've stayed in! While the amenities are very basic (weak wifi, old keys, flat pillows), the experience of staying in such a classic building outweighed any negatives. In addition, the price was very good. Highly recommended for more adventurous travelers who aren't so picky about modern-day conveniences.
Verified review

10/10 Exceptional

The place is amazing, it was like staying in a museum. No breakfast, which we knew, but Id strongly recommend the hotel to anyone visiting Puebla. Its really well located, too.
Verified review

6/10 Good

Good location, good service, convenient store steps from the hotel, clean room but in need of repairing things like the cover for the sink and floor drainage and new shower towels. Be prepared, no elevator, no small fridge and no air conditioning (You can ask for a fan at the reception desk).
Verified review

10/10 Exceptional

Cute, charming old hotel in a great location!
Verified review

10/10 Exceptional

Very nice antique place, love it!
Verified review

6/10 Good

Pet friendly, but has an extra cost
Verified review

10/10 Exceptional

A block away from Cathedral and city center.
Verified review

10/10 Exceptional

Every one of the staff members were kind and helpful. The location is impeccable on a quiet street one block from the Zocalo. I had the corner suite, top floor #202 (3rd floor American--walk up) with it's over-the-top colonial decor. There's a 24hr convenience store in the building around the corner. 100 restaurants within a few blocks, Amparo Museum close by. Hotel Casa de la Palma is pleasantly historic and a great value for the wallet.
Verified review

8/10 Very good

Rooms and patio are GORGEOUS. Clean and historic. Problems are 1) on a very loud street 2) Beds are way too soft
Verified review

8/10 Very good

Beautiful, very large, charming rooms. Excellent value. Great location. On the downside it was noisy outside at night (maybe due to time of year) and the room has no AC or fan. There is no elevator so if that is an issue for the traveler, they should be aware. The staff go out of their way to greet and assist the guests.
Verified review

6/10 Good

The room needs some update, rooms are different from the picture posted. Furniture is in need of touch ups and repairs. amenities such as towels and bathroom toileterie could be improved
Verified review

10/10 Exceptional

Todo muy bien nos encantó el lugar y lo mejor es que está céntrico
Verified review

10/10 Exceptional

Todo un muse del virreinato
Verified review

4/10 Fair

Estuvimos 4 noches y lamentablemente no puedo dar mas estrellas. Las 2 estrellas las estoy dando por: 1) Personal muy amable y atentos siempre. 2) Buena ubicación del centro histórico. Estoy retirando tres estrellas por: A) Muy mal servicio de agua caliente, imposible bañarse al momento que quisieras, tenías que esperar al menos 15 minutos con la llave del agua abierta para que empezara a salir caliente. Y ya que salía caliente, solo duraba unos 4 o 5 minutos. B) Baja presión de agua en la regadera, te tenías que pegar a la pared para que te cayera el chorro de agua, nos tuvieron que cambiar de habitación por ese tema. C) Las toallas muuuuy desgastadas, algunas hasta casi transparentes en algunas partes, teníamos que estar pidiendo doble toalla para poderse secar bien..... ¿Volvería a quedarme?, por supuesto que NO, a menos que aseguren que habrá agua caliente al momento de bañarse, buena presión de agua y renovación de toallas.
Verified review

8/10 Very good

Súper tranquila
Verified review

10/10 Exceptional

El personal fue muy amable, las habitaciones son muy lindas y cómodas, un ambiente muy tranquilo y acogedor. Gracias.